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Forums » Equipment Support » Hardware By Brand » Netgear » NETGEAR ProSecure UTM25
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HOTROD69A

join:2009-06-18
CANADA

reply to daveinpoway
Re: NETGEAR ProSecure UTM25

Dave, Excellent reply.

Thank you for your honesty and by giving this type of information might help change some companies thinking.

I do not know why Cisco/Linksys act this way because they have a pretty good equipment. The RVS4000 had all the things you need for little network of 10 users for small business. I have been contacting Linksys for 3 years and even gave them help on this product. Before Cisco's purchase, I had no problems with Linksys support team and their equipment. I also thought with Cisco in the picture it would excellent. So far no luck!!

That why I am pretty hesitated of choosing this type of product because I don't want to live this situation again.

On the Netgear web site, says that you can try the UTM25 for 1 mouth. Do you think it's worth a try? Is 1 mouth enough.

For how long should I wait to buy this product if it's ok?
Is their a web site I can relate to and help me get a good idea?

daveinpoway
Premium
join:2006-07-03
Poway, CA

A month's trial is certainly a good idea, but, unfortunately, that isn't nearly long enough to determine how they will handle firmware issues over the long haul.

If it turns out that these new ProSecure products are really repackaged versions of something that has been on the market for awhile and has thus had many bugs worked out of it, I would be a lot more confident about purchasing one. Unfortunately, I haven't heard anything as to whether these are "clean sheet" designs or not, and I don't expect Netgear to tell you (but it wouldn't hurt to ask). For example, for awhile (and perhaps still), 3Com had networking security products that were really repackaged SonicWalls. Thus, these units had an established pedigree. No clue regarding these new Netgear items.

public

join:2002-01-19
Santa Clara, CA
·DSL EXTREME

reply to HOTROD69A
said by HOTROD69A See Profile :

I had no problems with Linksys support team and their equipment. I also thought with Cisco in the picture it would excellent. So far no luck!!
Cisco sells support for a fee.
But frankly if you want value, get something like
»www.gateworks.com/products/avila/gw2355.php
And install m0n0wall, pfsense, or a generic linux distro. It will give you functionality of a $2000 router/firewall.
-
Forums » Equipment Support » Hardware By Brand » Netgear


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