said by goingtonight :

The manager didn't offer any apologies and instead recommended that i call corporate, because its their website and their fault! I didn't want to get too mad since he was a 16 year old manager and i felt bad for him.

said by Jahntassa :

The tickets are for Tuesday 'night', even though they're technically for Wednesday 'just after midnight'.

Sorry, that's how it's pretty much always been as far as I know.

said by Mr Neutron :

Ah, I get it: this confusion over the time is more or less an ongoing problem? If that's the case, I guess the motivation to make it up to people isn't as strong as if would be if what happened were a one-off.

Thank you for the explanation.

said by Jahntassa :

Thinking about the whole thing, for someone who hasn't attended a midnight showing I suppose it would be frustratingly confusing.

I just came up with the whole 'It shows up as Tuesday because it's still the same workday' thing, but that's the best way I can explain the logic to it. I just always considered that a midnight showing would come the night before the actual release date (even though it's technically the same date)

said by Combat Chuck :

To be fair, how many people buy a ticket to a 12:01 release day showing of a movie that don't know when the movie actually comes out?

said by r81984 :

To be fair, I had no idea when Transformers came out. I thought it came out last weekend. If I went to the theater and asked for the first showing ticket and they gave me a ticket that said the 23rd then thats when I would have thought it was.

said by r81984 :

What theater chain? I have never seen that at Showplace, Sony, and a few others.

said by Combat Chuck :

I'm just saying that, the majority of people who go to the midnight opening day showing are people who REEEEALLLY want to see the movie.

I understand what you're saying, but it is probably an issue with their ticketing system. Anyone who has worked customer contact where a computer is involved knows that niggling little issues like this aren't a priority and the people who can fix them are way way up the chain and possibly at another company.

If you're a small chain the only "fix" may be to go with another vendor who likely has a different set of annoying problems.

said by Combat Chuck :

To be fair, how many people buy a ticket to a 12:01 release day showing of a movie that don't know when the movie actually comes out?

said by avd706 :

Just how do you prove any damages?

said by r81984 :

Paying for a babysitter for no reason. Gas to get to the show.

said by avd706 :

There you go!!! I smell class action!

said by r81984 :

This is from fandango from a random movie at Cinemark. Look how they try to justify their stupidity. Any reasonable person would see Thursday 12:01am and go then, but I think the theater really means Friday 12:01am. Someone needs to be fired at that theater.

said by Jahntassa :

Better go after most of the theater industry then..like I said, that's how i've always seen it.

said by james :

To be fair, what kind of moron thinks that 12:01 AM on one day could ever actually mean 12:01AM the next day, for any reason?

There is no freaking excuse, they're retarded.

said by Combat Chuck :

This happens in other industries too

said by Combat Chuck :

This happens in other industries too, it's not like it's some theater trying to screw you thing.

said by thedragonmas :

please, name one.

said by Combat Chuck :

The already mentioned gas station, pizza places that deliver late; basically any business open past midnight is likely to run into the issue of when the previous day ends; the only difference is it's not something you as the consumer are likely to notice.

said by thedragonmas :

exactly, the fact the gas stations day may start at 6am has no bearing on me the consumer in any way. this however does. if the gas station say raised their rate from say $2.00 to $2.10 at 6am while im in the middle of pumping gas you bet id have a problem with it.

im no lawyer but as far as i can fathom that ticket is a binding contract to show the movie at 12:01am on the date published on the ticket. its just no one has had the patience to sue over it.

said by thedragonmas :

im no lawyer but as far as i can fathom that ticket is a binding contract to show the movie at 12:01am on the date published on the ticket. its just no one has had the patience to sue over it.

said by Mr Neutron :

As near as I can tell, when someone sells you a movie ticket, they're not entering into any kind of binding agreement with you. They are, instead, selling you a revocable license. For your $10.50, you're paying for the right to view the film.

The "revocable" part might come in if you show up to watch the movie and decide, instead, that sticking your hand under your armpit and flapping your arm up and down offers more in the way of an entertainment value proposition. If the theatre manager doesn't happen to agree with you, s/he can give you the boot.

I believe (but am not sure) that under such circumstances, the ticketholder may not be eligible for a refund. However, if a screening is cancelled before it takes place, (theater is burned down by irate ticketholders of an earlier film, for example) I believe the ticketholder is eligible for damages (the cost of the ticket) under that set of circumstances.

said by avd706 :

dude a movie ticket is not a software agreement.

said by fishacura :

I am going to see The Hangover tonight at 6:10. Just to be safe, I am bringing my wormhole so I can travel through that vortex back to yesterday at 4:15 when the show is actually playing.

said by fishacura :

I can't tell who's serious any longer. I know Mr. Neutron likes a good debate and I wouldn't put it past him to be curious. So if anyone actually wants to see what's printed on the back of a ticket, let me know and I'll post it.

said by Combat Chuck :

The already mentioned gas station, pizza places that deliver late; basically any business open past midnight is likely to run into the issue of when the previous day ends; the only difference is it's not something you as the consumer are likely to notice.

said by Jahntassa :

I guess you've never gone to a midnight showing before, have you.

They say 12:01am because that's 'officially' the day of release. However the tickets are sold as the night before as far as 'ticketing' goes because it's still technically a Tuesday workday for them.

The tickets are for Tuesday 'night', even though they're technically for Wednesday 'just after midnight'.

Sorry, that's how it's pretty much always been as far as I know.

said by goingtonight :

here is the e-mail. After reading i thought, why don't they schedule it for 11:59PM, that would definitely avoid confusion!

said by Athena :

So I'm planning on purchasing tickets to Harry Potter & the Half-Blood Prince, and the earliest tickets I see are listed as 12:01am on Tuesday, July 14, even though I know the movie comes out on Wednesday the 15th.

Is the movie really going to be on the 14th, or, as you have experienced, does 12:01am Tuesday really equal 12:01am Wednesday?

said by fishacura :

The time and date is the time and date. The theater screwed up. Is anyone actually defending this?