potrs
@cisco.com
| reply to andunn
Re: Switching to $9.99 100 minute plan
I have two account with vonage
one residential hold plan for 4.99 and another one basic 100 mins plan for 9.99.
Looking to see if anyone recently able to get onto residential hold plan.
Also is it possible to to combine these two account for further saving. |
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colorado
@comcast.net | reply to andunn
Anyone gets the $4.99 plan recently?
I'm on $9.99 100 minutes plan and looking for further savings.
I don't use the minutes much. |
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jjz
join:2002-11-24
Los Angeles, CA | reply to garys_2k
I was able to get the $12.50 unlimited plan with visual voicemail today by calling today- the total time on the phone was 4 minutes! |
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garys_2k
join:2004-05-07
Farmington, MI | reply to trade
They DESPERATELY want, and need, to reduce customer churn. Better to cut profit on an existing customer than start over trying to get a new one. Cash is clearly getting tight. |
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trade
join:2002-09-25
Fullerton, CA
| reply to andunn
I call it and theres not any resistance to change to $9.99 plan 100 minutes, but I called again to changes my father in law service and they offer me an unlimited plan for $12.50 $12.50/12mo Residential Prem. Unlimited Plan with Unlimited Visual Voicemail por 1 year.
Those plans not appears on the online account
Heads up with this Vonage is with the pants down.
TRADE |
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potrs
@cisco.com
| reply to andunn
I did try to call again today, she did not give me 4.99 plan, she asked for the number who got 4.99 plan recently, so she can offer me the same but I did not had any number to give so she gave me 3 month of credit. which is ok for a while but really looking to get 4.99 plan setup, will call in again when my credit about to completely used |
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andunn
join:2001-09-06
Linn Creek, MO | reply to potrs
You need to be stern with them. They don't like downgrading customers because they lose money. The $9.99 and $4.99 plan exist. |
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potrs
@cisco.com
| reply to andunn
how do I switch to 4.99 plan, I just signed the vonage 2 months ago and switch to 9.99 today, Account manager was not willing to give 4.99, even I said I would like to inactive my account for 6 months since I am going out of country.
Please advice and suggest |
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andunn
join:2001-09-06
Linn Creek, MO
 ·RoadRunner Cable
 ·AT&T Midwest
| reply to Phatty
Well I will wait until the day before my next billing cycle begins and try and get it changed to the $4.99 a month plan. I agree that even at $9.99 the plan comes to just a little under what I was paying for the $14.99 plan before all of the price hikes. |
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Phatty
join:2000-05-10
Valley Park, MO
 ·Vonage
·Charter Pipeline
| reply to andunn
said by andunn  :Do you think Vonage will be stubborn if I call them up and ask to be switched to the $4.99 plan? I'm all about saving money, but one of the main reasons I would like to keep Vonage is that my entire family has Vonage as well so it's free to call in between each other. Also will there be any penalty for downgrading to the $4.99 plan since I just switched to the $9.99 plan a month or so ago? Give it a try and let me know, as I am seriously considering making the same phone call as the 9.99 plan + taxes/fees is just cents cheaper than what I used to pay for the 500minute plan when I first signed up for services.. |
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garys_2k
join:2004-05-07
Farmington, MI | reply to andunn
I would definitely give them a try. They seem to be stubborn up to the point of allowing a customer to leave. The fact that they already downgraded you won't likely make a difference -- I'd go for it if I thought that Vonage was my best deal. |
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andunn
join:2001-09-06
Linn Creek, MO
·RoadRunner Cable
·AT&T Midwest
| reply to garys_2k
Do you think Vonage will be stubborn if I call them up and ask to be switched to the $4.99 plan? I'm all about saving money, but one of the main reasons I would like to keep Vonage is that my entire family has Vonage as well so it's free to call in between each other.
Also will there be any penalty for downgrading to the $4.99 plan since I just switched to the $9.99 plan a month or so ago? |
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garys_2k
join:2004-05-07
Farmington, MI
·Future Nine Corpor..
·Vonage
| reply to andunn
Yep, there are alternatives. With usage that low you ought to investigate some of the pay-as-you-go plans. Future-Nine charges 1¢ per minute for outbound, so your call costs would have been a whopping $0.40 last month. There is a $1.00 E911 monthly fee, and a $5.00 monthly DID fee, bringing your total for that month to $6.40.
To get that you'll have to have your own adapter, F9 sells PAP2T-NA's preconfigured (but not locked) for their service. There's also a one-time charge ($25) to port in your number if you want to do that.
Figure about $60 total to make the jump (ATA plus porting) and your usage from then on. I had the Vonage 500 minute plan and I made up the one time cost in two months. |
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andunn
join:2001-09-06
Linn Creek, MO
·RoadRunner Cable
·AT&T Midwest
| reply to garys_2k
Well my bill went up again.
Residential Basic 100 Plan for 1-(573)-xxx-xxxx (25/Jun-24/Jul) $9.99
Regulatory Recovery Fee $0.99
Emergency 911 Cost Recovery $0.99
Federal Program Fee $0.91
Sales Tax $0.70
County 911 Fee $0.22
Total Amount $13.80
Residential Basic 100 Plan for 1-(573)-xxx-xxxx (25/Jul-24/Aug) $9.99
Regulatory and Compliance Fee $1.49
Emergency 911 Service Fee $1.49
Federal Program Fee $1.12
Sales Tax $0.78
County 911 Fee $0.24
Total Amount $15.11
Looks like it is getting ready to be the time to leave Vonage. My only other alternative is getting on the $4.99 plan since I only used about 40 minutes or so last month. |
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garys_2k
join:2004-05-07
Farmington, MI
·Future Nine Corpor..
·Vonage
| reply to I NEED HELP
Page Plus costs all of $50 for four months of service with a total of 700 minutes.That's $12.50 per month for 175 minutes. If you don't really need a full 100 minutes, you can get a 300 minute card, good for four months, for $25.00, just over $6 per month.
»www.pagepluswireless.com/ |
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I NEED HELP
@net.co
|  reply to andunn
 I need a cell phone plan for $20 dollors or $10 dollors... I dont care how many minutes I get, as long as its at least 100... I cant find a plan.. I also want messeging... where should I go??? |
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MisterEd
join:2002-11-04
Linden, NJ
2 edits | reply to WAVZuser
I did, no problem on my 2nd line. I have 500 min res plan on 1st line and 0 min hold on 2nd line and my monthly bill is still almost $33.11 with taxes (with 0 calls on 2nd line). Taxes are 50% of my voice plan costs.
Residential Basic 500 Plan - Additional Line for 1-(908)-486-xxxx (14/Jul-13/Aug) $17.99
Residential Account Hold Plan for 1-(908)-486-xxxx (14/Jul-13/Aug) $4.99
Regulatory Recovery Fee $1.98
Emergency 911 Cost Recovery $1.98
Federal Program Fee $2.32
Sales Tax $2.05
State 911 Fee $1.80
Total Amount $33.11
said by WAVZuser :It sounds like you were within the 30-day grace period. I wonder if I could switch to the customer hold plan past the 30-day grace period but before my 2-year obligation expires. I love the reliability of Vonage for my incoming calls, but I don't dial out much. When people call my number, the call goes through every time. With the cheaper providers, there were frequently weird error messages that made the caller think my number was no longer valid. I make so few outgoing calls that I'd rather pay by the minute. |
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jeffster1970
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
clubs: 
·magicjack.com
·Vonage
·Acanac
·Bell Sympatico
| reply to andunn
Real funny thing, I tried to cancel Vonage and they talked me into a $7.99 / month plan. (Canadian $) Incoming is free, though outgoing I think it like 2 cents per minute. My e-mail confirmation stated $12.99/month, so I was preparing to blast them, but the actual bill was $8 something with taxes. All is good now.
--
"I think there is a world market for maybe five computers."
Thomas Watson, chairman of IBM, 1943 |
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garys_2k
join:2004-05-07
Farmington, MI | reply to WAVZuser
No harm in trying, then. Call them up and tell then you're very much thinking of quitting, prices are so high, your cable company is promising you bla bla bla. Worst case is they won't agree to the change, but there' s no harm in trying. |
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WAVZuser
join:2006-08-19
| reply to burgerwars
It sounds like you were within the 30-day grace period.
I wonder if I could switch to the customer hold plan past the 30-day grace period but before my 2-year obligation expires.
I love the reliability of Vonage for my incoming calls, but I don't dial out much. When people call my number, the call goes through every time. With the cheaper providers, there were frequently weird error messages that made the caller think my number was no longer valid.
I make so few outgoing calls that I'd rather pay by the minute. |
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