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Forums » US Telco Support » AT&T » AT&T West » Disconnects Every 30 minutes to an hour
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« [Modem] Frequent Random Disconnects  
AuthorAll Replies


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

1 edit		reply to Meeza
Re: Disconnects Every 30 minutes to an hour

Edit: Are you using the "Always attempt to connect" setting?

Have you ever checked the modem diagnostics page: »192.168.0.1/diags.htm during a connection drop to see which tests show fail?

This seems to be some sort of authentication failure. You might also see if your router can hold the connection more reliably as a test by placing the modem in "PPP on computer" mode and entering your ID/PW into the router.

If the router works reliably, then your modem has a problem. If both drop the connection, then AT&T has a problem and you would need to post a thread in AT&T Direct: »/forum/sbcdirect
to forum · permalink · · 2009-06-23 22:15:21 · Reply to this
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« [Modem] Frequent Random Disconnects  

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