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Forums » US Telco Support » AT&T » AT&T West » Disconnects Every 30 minutes to an hour
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« [Modem] Frequent Random Disconnects  
AuthorAll Replies

Meeza

join:2009-01-14
Irvine, CA


1 edit
reply to Meeza
Re: Disconnects Every 30 minutes to an hour

Ethernet pass
ADSL pass
ATM fail
PPPoE fail
Authentication fail
IP skipped
DNS skipped

Thats what happens when the internet light starts blinking, the net dies first and it takes the modem some time before the internet light actually starts flashing.

As for the connection type in config it is currently set at Smart Keep Alive.

Another thing I noted was that the router could not successfully connect when the PPP was on the router. Although I may have tested it in a period where the authentication server was having problems in general.

edit: I just had a period where even the modem itself could not connect and the internet light would keep blinking then go red for a good 10 seconds I would say then start blinking again. After about 10-15 minutes of this the modem finally connected. I'm going to keep my computer directly connected to the modem and see if it drops again.

edit2: Well damn as soon as I went to hit Post Now the connection decided to drop once again, this time the modem was directly connected to the computer. So I can assume it's not the router interfering. It's doing the blinking to red to blinking thing again. Alright it was down for a full 17 minutes before it finally turned solid green again.

DSL UP
Connection DOWN
Attempting connection

edit3: It dropped again and got this result
Ethernet pass
ADSL pass
ATM fail
PPPoE pass
Authentication pass
IP pass
DNS pass

Check ATM cell-delineation pass
Check ATM signal pass
Perform ATM OAM segment ping fail
Perform ATM OAM end to end ping fail

seems to keep dropping every 30ish minutes
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Forums » US Telco Support » AT&T » AT&T WestCheck Your AT&T-Yahoo Spam Folder »
« [Modem] Frequent Random Disconnects  


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