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Forums » US Telco Support » AT&T » AT&T West » Disconnects Every 30 minutes to an hour
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« [Modem] Frequent Random Disconnects  
AuthorAll Replies


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to Meeza
Re: Disconnects Every 30 minutes to an hour

The ATM fail narrows things down considerably. Once ATM fails all the tests below it will fail eventually although you seemed to catch an ATM failure that hadn't yet propagated to the lower tests.

This could be a modem failure problem, but more than likely AT&T is having trouble with your ATM circuits. Post a [Trouble] thread in AT&T Direct: »/forum/sbcdirect and explain your problem and the ATM failure diagnostics.

I guess you don't have a spare modem to test with? If you did, now would be the time to use it to rule out a problem with your 5100b.
to forum · permalink · · 2009-06-24 00:39:02 · Reply to this
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« [Modem] Frequent Random Disconnects  

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