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VOIPoTim
VOIPo.com
Premium,VIP
join:2006-06-06
Newport Beach, CA
kudos:1

Port Forwarding

We replied to this in your ticket, but these issues are tyically fixed 99% of the time by enabling port forwarding on your router. May newer routes to try to handle everything and do not properly allow the audio connections through.

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A few issues I've noticed: Several times, I call home. Phone never rings (for me... it does ring at home), and nothing but dead air. I hang up. Wife calls back, wanting to know why I hung up on her. "I could hear you moving around and mumbling..." Same thing has happened when I answer the phone at home. Just dead air. The caller can hear me, but I can't hear them.
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If you need assistance wit port forwarding, just update your ticket and support can help you with it.

bmize13

join:2006-04-17
Dallas, GA

1 edit

Thanks, Tim... I'll be trying that tonight. When it works, I'll be certain to update accordingly.


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