Koolio_PC
@charter.com
| reply to durbin
Re: [CATV] Outage in Alabaster, AL
Yea, i live in Geraldine, AL and for the past week now i've been getting ALOT of disconnects, like once every 30-40 minutes i'm talking TERRIBLE! I can't even play any games without timing out in the middle of it. There is a tech coming tomorrow hopefully to fix it, oh and my Upstream PWR level has been around 55 for this whole week. I call down and the tech support tells me to unplug and replug, and "You should be good" WTF? You're telling me to do what i do all the time, when the internet gets buggy? And reseting it from their end didn't help either, hopefully the guy checks the lines, and fixes this BS, i'm almost tempted to demand a credit for a whole week's worth of internet. |
|
Bcrkim6834
join:2009-06-29
Rochester, MN | reply to durbin
There were storms a week ago or so ...caused issues in areas...yes I work for Charter have done so for almost 5 years AL has been problematic ....as a few other states. Areas of AL have issues ... |
|
Inet_User
@charter.com
| reply to Charter Rep
said by Charter Rep :
Big Issues in AL working on them but may take a few weeks call the support line to get a tech out
I call BS. How do we know you even work for Charter?
Weren't Charter Techs prohibited from posting? I'm pretty sure that the UMatter2Charter guys are the only Charter employees authorized to communicate on this board.
By the way, I live near Alabaster and I'm getting great speeds. So clearly there are "Big Issues".
 |
|
Charter Rep
@charter.com | reply to durbin
Big Issues in AL working on them but may take a few weeks call the support line to get a tech out |
|
durbin
join:2005-04-08
Alabaster, AL | CATV and HSI been down at my house (35007) since 7pm 06/23. Anyone have any information? |
|
