US Cable Support > W.O.W. > Intermittant Outages in Naperville

Intermittant Outages in Naperville

Is this a recent issue?

I've been getting really slow speeds the last 2 days but when I called last night they said they weren't having any issues on their end.

I'm about to go out and buy a new cable modem because I thought that was the issue, but if it turns out to be on their end, I'd rather not spend the money needlessly.

Yeah, it's recent. I believe it was only that late afternoon to the evening. After about 11:00 or so, I didn't notice any more issues.

I was seeing it in the form of cable TV blackouts initially. Of course, then I checked the phone and internet connections and saw that my service was very intermittent. But, I didn't notice the problem as degraded. It was either on or off.

The CSR mentioned only Illinois and Columbus as problem spots during my conversation with him. But, I suppose that doesn't mean other places weren't affected.

Still having intermittent issues.

reply to Goober
Mine was working fine yesterday evening, no disconnects, but very very slow...

Speedtest to Chicago showed 4-5MBit speed, speedtesting to either coast showed less than 1MBit.

Crappy, considering it's 15MBit connection. Hope they fix it soon.

Weird. My speed tests were fine, but I was getting occasional disconnects.

reply to Goober
I'm in Whitehall,east of Columbus I still have internet.


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»coaster1robert.tripod.com

It's wasn't and isn't a total outage. It's intermittent.

I can't tell if the problem is solved or not--no one is home to tell me. Regardless, the problem will be solved for me in about 6 days (with Comcast).

reply to Goober
No problems here, sucks to be you!

Rock solid today.

It's awesome to be me. 5 days for 50/10 internet. Woot!