glinc
join:2009-04-07
New York, NY | Block 'em
If you got Verizon Wireless, call customer service and request them to add "Block Premium SMS".
The reason is because all those third party companies bill you for that w/o your consent and most of the time VZW won't give you credit for it. |
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CurGeorge8
join:2005-05-02
Pittsburgh, PA
| said by glinc  :If you got Verizon Wireless, call customer service and request them to add "Block Premium SMS". The reason is because all those third party companies bill you for that w/o your consent and most of the time VZW won't give you credit for it. Absolutely. I wish this feature was auto added on everyones account by default, and that you had to call in and get it removed. Now that would truly be a settlement. |
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Quaoar
join:2004-08-11
Fort Collins, CO
| reply to glinc
VZ did credit my account for some "ringtone" service that neither I nor my wife can recall, since I install ringtones on our phones, and I acquire them from free services or legal song downloads.
We had been billed for three months, $9.95/month, and the CSR *immediately* provided a "number" to text to unsubscribe, no questions asked.
When I asked the CSR about it, the CSR said that there had been some illegal access to VZ's accounting system. The thing is, the charging site must have my or my wife's VZ telephone number to make the charge, yet neither of us has ever accessed a site (except for VZ Wireless) that asked for a wireless number, nor would we have provided the number if asked. |
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Quaoar
join:2004-08-11
Fort Collins, CO
| reply to glinc
VZ did credit my account for some unidentified "ringtone" service that neither I nor my wife can recall, since I install ringtones on our phones, and I acquire them from free services or legal song downloads.
We had been billed for three months, $9.95/month, and the CSR *immediately* provided a "number" to text to unsubscribe, no questions asked.
When I asked the CSR about it, the CSR said that there had been some illegal access to VZ's accounting system. The thing is, the charging site must have my or my wife's VZ telephone number to make the charge, yet neither of us has ever accessed a site (except for VZ Wireless) that asked for a wireless number, nor would we have provided the number if asked.
The only way for a non-VZ Wireless site to gain access to a VZ wireless number is through VZ Wireless's "Get it Now" system that connects one, through VZ Wireless's web site, to the seller via "Get it Now". I did download a "free ringtone" through "Get it Now".
VZ Wireless MUST HAVE KNOWN that charges were being made without user's consent. After all, VZ Wireless must get a 20% or so service charge from the site that offered the "free ringtone".
I think VZ Wireless is likely complicit in these false charges to user accounts. |
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