republican-creole
Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » US Telco Support » AT&T » AT&T Southwest » Internet issues
Search Topic:
Uniqs:
620
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
Pro Ramping »
« Vacation/Suspend Status for DSL?  
page: 1 · 2
AuthorAll Replies
-


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
·AT&T Southwest

reply to Chulo
Re: Internet issues

Well, if the issue started when you swapped the old modem back in, my first guess is the modem.

However, it could be the router. If you had one of the new modems with statistic display, we could get a better handle on which it is. AT&T is currently selling the Motorola 2210 modem through their online store for $49 - »store.att.com/catalog/productdet···d=catMRG

Chulo

join:2009-06-25
Houston, TX
reply to Chulo
I can probably get a new modem, do you think this could fix my issue?


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
reply to Chulo
In that case, how about a new modem? At least we could get stats to see what's going on.

Chulo

join:2009-06-25
Houston, TX
reply to Chulo
pretty much, it does not disconnect often though, 1 - 2 times a day tops, sometimes none.


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
reply to Chulo
Did the "crappy connection and disconnects" start when you swapped the old modem in?

Chulo

join:2009-06-25
Houston, TX
reply to Chulo
Yes it was, and no, I don't know anybody with an extra router :/


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
reply to Chulo
Is that the address of the router as you browse to the configuration page? If so, I would think it should have responded to the ping request.

Do you know someone that has a spare router that you could try?

Chulo

join:2009-06-25
Houston, TX
reply to Chulo
e-mailed


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
·AT&T Southwest

reply to Chulo
Are you running in wireless mode to the router?

Do the ping again, except use the IP address of the router - 192.168.0.1 (if you haven't changed the default). Send the result file to me, again.

What I'm thinking is that you've got a wonky router.

Chulo

join:2009-06-25
Houston, TX
reply to Chulo
I'm using a Netgear Wireless-G Router WGR614

emailed you


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
reply to Chulo
Dude, that set of pings is pure crap.

Are you using a router? If so, make and model.

Please email me your public IP address. I want to try some diagnostic from my end.

Chulo

join:2009-06-25
Houston, TX
reply to Chulo
e-mailed you


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
·AT&T Southwest

reply to Chulo
Oh, that's not good. The last 4 lines should have been something like

But, I don't like what I see even there.

I think I want to see the whole file. Please send it to me via email at (bbr01 at jisum.com).

Chulo

join:2009-06-25
Houston, TX

reply to Chulo
Last 4 lines as you asked;

Reply from 151.164.11.96: bytes=32 time=530ms TTL=63

Reply from 151.164.11.96: bytes=32 time=911ms TTL=63

Reply from 151.164.11.96: bytes=32 time=995ms TTL=63

Reply from 151.164.11.96: bytes=32 time=902ms TTL=63


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
·AT&T Southwest

reply to Chulo
It looks to me like there's something going on between you and your first hop. So, open a DOS box and enter the following command:
Then post the last four lines of the file that was generated (c:\ping.txt).

Chulo

join:2009-06-25
Houston, TX
reply to Chulo
Sorry for being such a bother, I hope this time I got it

»/linequality/nil/2535747


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
reply to Chulo
That LQT looked like something else was going on. Two of the tests appear to have aborted.

Please rerun it and make sure the line isn't in use until it finishes.

Chulo

join:2009-06-25
Houston, TX
reply to Chulo
managed to fix that I think - »/linequality/nil/2535592


McSummation
Mmmm, Zeebas Are Tastee.
Premium,MVM
join:2003-08-13
Round Rock, TX
·AT&T Southwest

reply to Chulo
It appears that you have a router that is set to not respond to pings. Please allow pings, then rerun the test. (Pings must be allowed to the router, or the computer if you don't have a router, in order to test the last leg of the line - that from AT&T to your system.)

Chulo

join:2009-06-25
Houston, TX
reply to Chulo
»/linequality/nil/2535459
Forums » US Telco Support » AT&T » AT&T SouthwestPro Ramping »
« Vacation/Suspend Status for DSL?  
page: 1 · 2


Saturday, 28-Nov 21:28:25 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole
page compression OFF
Most commented news this week
· [122] Time Warner Cable Fires Broadside At Broadcasters
· [112] New AT&T Ad Campaign Hits Back At Verizon
· [96] Apple Joins AT&T Verizon Snark Fest
· [87] New Bill Takes Aim At Higher Verizon ETFs
· [80] TiVo Sees Record Customer Losses
· [70] Verizon CEO: Hulu Will Be Dead Soon
· [70] Weekend Open Thread
· [69] In-Flight Internet Headed For Bumpy Landing?
· [62] Thanksgiving Open Thread
· [40] EFF Wages War On Fine Print
Most people now reading
· Why does it take so long? Mail question [General Questions]
· Windows 7 boot manager editing questions [Microsoft Help]
· 3.x Feral Druid - Bear Tanking Guide [World of Warcraft]
· Why would I want an e reader? [General Questions]
· [How to] Install Asterisk on an Asus WL-520GU router [VOIP Tech Chat]
· ToC 4th boss - Preliminary Strategy for Twin Valkyr [World of Warcraft]
· Using DIR-615 C1/3.01 with Trendnet TEW-652BRP in N Mode [D-Link]
· [Newsgroups] Newzleech down? [Filesharing Software]
· HOW-TO: QoS and Tomato (fixes "choppy voice") [MagicJack]
· Motion Sickness Solutions? [General Questions]