ings
Premium
join:2004-12-22
Toronto, ON
| Bell Won't Match Rogers' Revised Prices for 10 Mbps I've been a Bell Bundle / Sympatico customer for a long time, currently on the 7 Mbps profile. I noticed that the 10 Mbps profile was now available in my neighbourhood. I also noticed that Rogers is now offering 10 Mbps for $47 per month, with a $42 per month promotional price for the first 6 months.
So I phone Bell and say I'm interested in the 10 Mbps profile but I expect them to match Rogers' price. After a long fruitless conversation with a sales rep, they wanted to charge me $10 a month more than Rogers is charging. Their excuse is the Bell package includes 100 GB whereas Rogers is 60 GB. Since I use under 20 GB a month, I don't care, but the reps insists this is why the Bell package is worth more.
I was casually thinking of switching my bundle to Rogers, since I'm very interested in the new iPhone, but as a result of this I'm now seriously thinking of switching. I have four Bell services in my bundle and I can't believe they can be this cavalier - I wasn't asking for a special deal - only price matchng.
Dave Ings | |
|
 Bell_Dom
join:2009-02-04 | Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps Hi Ings,
You can create a thread on the Bell direct area and I'll see what i can do.
Thanks, | |
|
 | ings
Premium
join:2004-12-22
Toronto, ON
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by Bell_Dom  :You can create a thread on the Bell direct area and I'll see what i can do. I appreciate the offer of assistance, but I don't wish to spend any more time on this.
Dave Ings | |
|
| | VHS
join:2008-11-17
 ·Bell Sympatico
 ·Rogers Hi-Speed
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps interesting. They were able to give me a 6months term on the 7mbps plan. However, I will be cancelling my service in the next couple of days as well as I had just been lied to about my plan (not going thru the details here). I will also switch to rogers and take advantage of the new promo. Cheers! | |
|
dissapbell
@bell.ca
| almost same happened to me. I called them two times for speed and asked for a special price if I sign 12 months contract.
No was the flat answer from CRS and even in Bell Direct Forum.
When I gave notice two days before they all come up with special pricing for 12 months which I rejected. My usage is never above 25GB. Now I moved back to Rogers by end of month. I am happy with Bell service but unhappy with Bell CSR/Bell Direct forum. | |
|
kovy
join:2009-03-26
| said by ings :I've been a Bell Bundle / Sympatico customer for a long time, currently on the 7 Mbps profile. I noticed that the 10 Mbps profile was now available in my neighbourhood. I also noticed that Rogers is now offering 10 Mbps for $47 per month, with a $42 per month promotional price for the first 6 months. So I phone Bell and say I'm interested in the 10 Mbps profile but I expect them to match Rogers' price. After a long fruitless conversation with a sales rep, they wanted to charge me $10 a month more than Rogers is charging. Their excuse is the Bell package includes 100 GB whereas Rogers is 60 GB. Since I use under 20 GB a month, I don't care, but the reps insists this is why the Bell package is worth more. I was casually thinking of switching my bundle to Rogers, since I'm very interested in the new iPhone, but as a result of this I'm now seriously thinking of switching. I have four Bell services in my bundle and I can't believe they can be this cavalier - I wasn't asking for a special deal - only price matchng. Dave Ings But do you really need 10Mbps? | |
|
| ings
Premium
join:2004-12-22
Toronto, ON
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by kovy :But do you really need 10Mbps? The difference between 7 and 10 is not going to change my life, so "need" is hard to claim. However even 10 is slow by global standards, and I work at home, so yes I want it.
I was in the UK recently and I was shocked to see how much cheaper and faster run of the mill broadband is there. Where Canada once led with broadband deployment it now trails, which is a shame. | |
|
| | 
Deadpool
Go Sens Go
Premium,VIP
join:2001-03-29
Canada | Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps I thought you didn't want to spend any more time on this?  | |
|
| | | ings
Premium
join:2004-12-22
Toronto, ON
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by Deadpool :I thought you didn't want to spend any more time on this? Busted!  | |
|
| | | |
dirtyjeffer
Merry Christmas
Premium
join:2002-02-21
London, ON
·Rogers Hi-Speed
| said by ings :I have four Bell services in my bundle and I can't believe they can be this cavalier - I wasn't asking for a special deal - only price matchng. Dave Ings i had all four services with Bell too...about 18 months ago, i switched everything to Rogers...i get the benefits of cable (OnDemand, more "local" stations, etc), internet that is 2.5 times faster and i save $30/month versus what i paid Bell...as well, the few times i called Rogers to fix an issue, it was fixed right away...i fought with Bell on two billing issues for 6 and 8 months, and i was an employee at the time...even when i quit, i had to call them every month for 5 months before they finally released by RRSP's and stocks (they kept giving me the old "We sent out the forms, you didn't get them? I will send them out again, you should get them in a few weeks" line, each month, for 5 months)...they will never see a dime of my hard earned money again.
i'm not saying Rogers is the best thing since sliced bread, but i get more, for less, and from my experience, the service is substantially better (things get fixed right away).
--
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability. | |
|
dissapbell
@bell.ca
| HeHe. Bell India Call center called again to retain my services. Offered special price for one year contract. Other offer was for Bell Internet Essential 500KBPS.
Don't they get it why service was discontinued in the first place?
Why do they call when number is on DNCL? | |
|
| CanadianIron
join:2006-10-08
Beverly Hills, CA | Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps You have a business relationship with them so they can and will call to tell try and change your perceptions. | |
|
|
| Madwand
join:2002-12-03
Toronto, ON | Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps I've seen them bump up your line until you do get 10Mbps... At least if you deal with a Canadian rep. | |
|
| |
dirtyjeffer
Merry Christmas
Premium
join:2002-02-21
London, ON
·Rogers Hi-Speed
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by Madwand :I've seen them bump up your line until you do get 10Mbps... At least if you deal with a Canadian rep. that isn't possible with DSL...you always have TCPIP overhead, which is about 15%.
--
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability. | |
|
| | | kovy
join:2009-03-26
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by dirtyjeffer :said by Madwand :I've seen them bump up your line until you do get 10Mbps... At least if you deal with a Canadian rep. that isn't possible with DSL...you always have TCPIP overhead, which is about 15%. It's possible since there's 12Mbps profil... | |
|
| | | |
dirtyjeffer
Merry Christmas
Premium
join:2002-02-21
London, ON
·Rogers Hi-Speed
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by kovy :It's possible since there's 12Mbps profile... sure, if you are one of the 19 people that can get it.
--
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability. | |
|
| | | | | kovy
join:2009-03-26
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by dirtyjeffer :said by kovy :It's possible since there's 12Mbps profile... sure, if you are one of the 19 people that can get it. Well if you can get 10Mpbs... chances are you can get the 16Mpbs... Which is almost any Oslam. | |
|
Riplin
join:2002-05-13
canada
·Bell Sympatico
| said by ings :Their excuse is the Bell package includes 100 GB whereas Rogers is 60 GB. Since I use under 20 GB a month, I don't care, but the reps insists this is why the Bell package is worth more. Pretty F'in sad eh considering only a few months ago everyone was on unlimited. Everyone being what over a million customers and then suddenly the money bells rang, oh man we can increase our profits by goin UBB woohoo. I can just see the f'in execs suckin that up. | |
|
| kovy
join:2009-03-26
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by Riplin :said by ings :Their excuse is the Bell package includes 100 GB whereas Rogers is 60 GB. Since I use under 20 GB a month, I don't care, but the reps insists this is why the Bell package is worth more. Pretty F'in sad eh considering only a few months ago everyone was on unlimited. Everyone being what over a million customers and then suddenly the money bells rang, oh man we can increase our profits by goin UBB woohoo. I can just see the f'in execs suckin that up. Just like the other big giant, videotron... there all the same, they always want more profit. | |
|
complainer
1 edit | they don't have to match price! they can charge whatever they want. it is your choice to subscribe to bell or not. | |
|
chronoss2009
join:2008-09-23
·TekSavvy Solutions..
| the bell people just plain lied to you rogers is 95GB and bell is 100GB
for 10$ less in price screw bell or goto teksavvy
200GB cost for 45$ ( taxes included)
1600 GB with MLPPP ( 55+8[static ip/mlppp]$ tax included)
700GB without MLPPP ( 55$) | |
|
| 
travisc
join:2001-11-09
Port Perry, ON
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps Considering the OP stated he uses 20 GB, going to Teksavvy to get 200 GB seems worthless on that basis. Teksavvy can't offer him 10 Mbps speeds.
Please return to the Teksavvy fanboi forum! | |
|
| | 
sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps no need for the fanboi comment | |
|
| | |
Davesnothere
join:2009-06-15
2 edits | There is a not aggressively advertised department at Bell (and most other Telcom providers) called 'Customer Retention'.
It is sometimes hard to get a CR rep when you outright ask for one, but even if you are not already certain you wish to jump ship from Bell, you can still tell any rep you do get that you wish to cancel all of your Bell services, and they may magically transfer you to one at that point in the conversation.
You might have to challenge that first person to convince you to stay, or something like that, but it could be worth a try.
Also, first be sure to double check and write down all of the conditions / limits / features over at Rogers or wherever you might be thinking of going, so you can be sure whether anyone offers you any BS.
And decide whether you wish to risk any further contracts / bundling for the sake of price, and whether you are in any right now, which could have penalties for breaking them.
Cheers !
| |
|
chronoss2009
join:2008-09-23
·TekSavvy Solutions..
3 edits | but what do you need 10 megabit for that 5 megabit wont do
and i pay 45$ with taxes for hat 200GB cap that means i get double what bell offers for what 55$ bell charges ?
oh i can add 10$ to equal the bell cost and get what about 700GB even with the back end bell throttle maybe 800GB
add 4$ more and get MLPPP and go real hardcore for 1600GB ALL MONTH LONG DO AS YOU CAN UNLIMITED
SO
bell 100GB at 55$( is there hten taxes on this , what other bell fees ?)
---TSI
200GB cap - 5 megabit -45$ ( Taxes included)
700-800GB - 5 megabit unlimited - ( 55$ with taxes )
1600GB per line for MLPPP 5 megabit ( 55$ + 4 [another 4 will be charged in future see tsi forum])
----
So fo rsame price i am gettign without any MLPPP 7-8 times more bandwidth then ANY BELL USER.
its not about being a fan of anyhting its about what i am getitng for hte price that bell never can offer caus eof its polices and priciings and need ot keep executives on there yachts. | |
|
|
dirtyjeffer
Merry Christmas
Premium
join:2002-02-21
London, ON | Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps i pay $41.15/month for Rogers 10 MB service in my bundle. | |
|
| |
| 
RobinK
join:2004-04-16
Canada
1 edit | Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps Where did you get those teksavvy numbers?
Teksavvy is $30/month before dryloop charge for 200GB and $10 more for unlimited. Add $4 for MLPPP.
--
Argue opinions using facts. Not facts using opinions. | |
|
agreen416
join:2008-10-26 | Just realized last night that they bumped my profile to 12 Mbps to make it a true 10 Meg line. Good looking out. | |
|
| Harleyguy
join:2008-02-01
Waterdown, ON
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by agreen416 :Just realized last night that they bumped my profile to 12 Mbps to make it a true 10 Meg line. Good looking out. That was a mistake... You got lucky. The test centre is not in the habit of upgrading a profile to 12m so one can get a true 10M. | |
|
| | Davesnothere
join:2009-06-15 | Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps SHHHH !
NOt so loud !
The cyber walls might have ears !
| |
|
MrBabou
join:2006-08-16
Gatineau
| I'm not a Teksavvy fanboi, I just happen to be with them...
I pay $35.70/month for 200Gb, unthrottled, with NO CONTRACTS! That last part is the most attractive to me. Second is the price (this of course depends on your needs, but it is fine for me). TSI, and probably others out there, does not offer contracts. You have a price, and that's it. That also shows how confident they are in their service. They don't need to offer contracts They're not perfect - none of internet providers are. But they are very satisfactory. Some years back, Bell was good. Not anymore... | |
|
|
dirtyjeffer
Merry Christmas
Premium
join:2002-02-21
London, ON
·Rogers Hi-Speed
| Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps said by MrBabou :I'm not a Teksavvy fanboi, I just happen to be with them... I pay $35.70/month for 200Gb, unthrottled, with NO CONTRACTS! That last part is the most attractive to me. Second is the price (this of course depends on your needs, but it is fine for me). TSI, and probably others out there, does not offer contracts. You have a price, and that's it. That also shows how confident they are in their service. They don't need to offer contracts They're not perfect - none of internet providers are. But they are very satisfactory. Some years back, Bell was good. Not anymore... i agree...no internet provider will be perfect, but over the years, Teksavvy has consistently been very well rated and recommended...they are a locally owned and operated business, who also has competent tech support agents and service techs, who are also people working in our region (not outsourced to India)...and with them not having contracts, it requires them to offer a high quality service or their customers will leave.
--
Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability. | |
|
|
|
|
