Ultra users please read regarding d/l speeds. in OptimumOnline http://www.dslreports.com/forum/r22608421 en Mon, 30 Nov 2009 04:48:35 EDT Mon, 30 Nov 2009 04:48:35 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22660043 submrge :
said by Eat Me See ProfileThe problem is that you are paying for 101+.

With that $300 activation fee on top of the monthly they'd better deliver close to advertised speeds.
It's a service without an SLA, what do you expect?]]> http://www.dslreports.com/forum/remark,22660043 Mon, 06 Jul 2009 09:25:49 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22655553 Tradewind : KISS ;)]]> http://www.dslreports.com/forum/remark,22655553 Sat, 04 Jul 2009 23:02:12 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22655524 mforrest73 : You could start by figuring out whether you're talking about bits or bytes...]]> http://www.dslreports.com/forum/remark,22655524 Sat, 04 Jul 2009 22:50:56 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22654233 RARPSL :
said by mforrest73 See Profile :

If you don't what you're talking about, then you really shouldn't post. It's not helping anybody and it's confusing people who don't know better.
How is what I posted inaccurate? I would appreciate knowing so I can not post what you claim to be inaccurate information in the future. I assume that, unlike me, you do not actually work with Ethernet Connections and thus can not speak from experience.]]> http://www.dslreports.com/forum/remark,22654233 Sat, 04 Jul 2009 15:29:44 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22653547 mforrest73 : If you don't what you're talking about, then you really shouldn't post. It's not helping anybody and it's confusing people who don't know better.]]> http://www.dslreports.com/forum/remark,22653547 Sat, 04 Jul 2009 11:57:16 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22652027 RARPSL :
said by fcisler See Profile :

As far as a losing one megabit if you get static IP. Are you serious? OOL fully discloses it. It's ONE MEGABIT. Do you have any idea how much more it would be to provide a gigabit router to gain ONE MEGABIT?
It is much more than just one megabit. A 100 Port can handle 100Mbs. If you connect a 1000 Port on the Modem to a 100 Port on a router or computer, it acts as a 100 Port. Thus the most it can handle is 100Mbs. There is the issue that the connection is thus a 100Mbs Ethernet Connection. Ethernet has an overhead of 42 bits per packet. Thus assuming that the modem is passing the standard 1500 bit TCP/IP packets, they flow over the Ethernet as 1542 bit Ethernet Packets. This means that the 100 Mbs Ethernet Flow is 1500/1542 percent TCP/IP and the rest Ethernet Packet Header Overhead for about 97.27Mbs. This is the MOST that you can get if the link between the Modem and the Router/Computer is 100% efficient. If the links are 1000Mbs/Gigabit then the modem can be handling 100Mbs and the Ethernet Overhead does not matter since the TCP/IP flow is 100Mbs with the Ethernet Overhead using some of the remaining 900Mbs that is available with a Gigabit Ethernet Link. There is also the issue that a Router with 100 Ports may not be able to handle the 97.27Mbs flow and thus may throttle the connection more. The processing that it is doing may affect its forwarding of the packets thus reducing its pass-through rate.]]> http://www.dslreports.com/forum/remark,22652027 Fri, 03 Jul 2009 22:11:36 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22650844 jaa : That is why I think CV field techs should come with a laptop and connect directly to their modem and run a speed test. That is the easiest way to determine if it is a CV problem, or a customer equipment problem.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.]]> http://www.dslreports.com/forum/remark,22650844 Fri, 03 Jul 2009 17:26:09 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22650347 Tradewind : Since it has been a long time since I had a new computer I splurged and got an i7 920 Quad Duo, overclocked of course.
I am coming from an ancient P4 3.2Ghz, DDR400 machine. Using Windows 7 Ultimate x64.

New machine comes with an onboard Realtek 1Gb LAN. To the point, my d/l speeds are now consistently in the 100 range, u/l 15+. Even when using Usenet I max out and I have even seen 13+MBps downstream.

I no longer have the 75 d/l speeds I was getting at times on my old machine.

Maybe food for thought for those of you with less then stellar speeds.


]]> http://www.dslreports.com/forum/remark,22650347 Fri, 03 Jul 2009 15:34:11 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22650275 johnnyboy24 : Currently this is what I am getting.



IMHO, speedtest and some other tests are not "real life" tests. Also, a lot of servers either have there BW throttled, or only connect at a 100mbps connection. They may have GigE NICs, but the switches they are connected to are usually 10/100 based. Some DCs are connected with GigE, even 10 GigE, but to save money the GigE is usually between switches, not servers.

I am not saying that if you get a low speed you shouldn't complain, heck I would. I am just saying that there are quite a few variables that would determine the current speed. Sometimes it can't be helped, other times it can.

That upload test for example...I know its off, cause I download a test file from work and I easily get 15+ mbps.]]> http://www.dslreports.com/forum/remark,22650275 Fri, 03 Jul 2009 15:16:51 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22628761 tmm4264 :
said by Eat Me See Profile :

The problem is that you are paying for 101+.

With that $300 activation fee on top of the monthly they'd better deliver close to advertised speeds.
Actually you're not. It's up to 100.

Every time I call Cablevision and discuss bandwidth they state that there are no guarantees. With this service you don't get a bandwidth SLA. It can variable and comes without guarantee. If you had an OC-3 which comes with a bandwidth SLA, you'd get 155 all the time with very little variance.

Of course you'll pay between $20K-$45K for an OC-3.]]> http://www.dslreports.com/forum/remark,22628761 Mon, 29 Jun 2009 14:12:34 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22627552 psilocybin : Backup/Restore, Usenet and very popular torrents. I've seen 9MB/sec on various torrents.]]> http://www.dslreports.com/forum/remark,22627552 Mon, 29 Jun 2009 10:44:40 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22626570 OTL : I simply find it hard to believe that when receiving download speed in excess of 5MB or so there is any real, tangible GAS factor.

5MB/sec is fuggin' SCREAMING! I'd really like to know what games, applications or whatever folks are running out there can't survive with a 5MB data rate.

Please enlighten me/us. Thanks in advance.

Mike B.]]> http://www.dslreports.com/forum/remark,22626570 Mon, 29 Jun 2009 01:58:20 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22620235 mforrest73 : I've always had a DHCP reservation for this PC for other reasons, but I'm not sure why that would make a difference...But hey, if it works...]]> http://www.dslreports.com/forum/remark,22620235 Sat, 27 Jun 2009 12:04:18 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22620037 Tradewind :
said by mforrest73 See Profile :

I've noticed the 75mbps thing on speed tests a couple of times.. At somebody's suggestion here (I can't find the thread) I tried disabling and reenabling my network adapter in Windows. Immediately after that the results jumped up to 99+. I'm running the Windows 7 RC and as far as I know I have the tcp stack set to its default settings.

Either way, when downloading with multiple connections simultaneously I haven't seen any slowness at all so far and resetting the adapter doesn't change anything. Download speeds are typically in the 11.2-11.6MB/s range.
Funny you should mention this. On every startup of Windows (I'm using W7) I could only get about 75 down. This includes downloading the test file from ool's ftp site.

Up until now the only way to 'jumpstart' my download speed was to change any LAN adapter setting in Dev Mgr. Didn't make a difference which one. My guess it was a reset of sorts that got things going.

After this my speeds maxed out. btw... My slow speeds in my original post were after I did this. A totally different story.

Anyways, on a hunch from reading some posts I did a DHCP Reservation for my IP in my router dir-655 Dlink. BINGO! Windows 7 starts up with full download speed.

On the surface you would never think doing a reservation could fix my speeds at startup but it sure enough did.
--
Trying is the first step towards failure.]]> http://www.dslreports.com/forum/remark,22620037 Sat, 27 Jun 2009 11:08:42 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22619932 mforrest73 : I've noticed the 75mbps thing on speed tests a couple of times.. At somebody's suggestion here (I can't find the thread) I tried disabling and reenabling my network adapter in Windows. Immediately after that the results jumped up to 99+. I'm running the Windows 7 RC and as far as I know I have the tcp stack set to its default settings.

Either way, when downloading with multiple connections simultaneously I haven't seen any slowness at all so far and resetting the adapter doesn't change anything. Download speeds are typically in the 11.2-11.6MB/s range.]]> http://www.dslreports.com/forum/remark,22619932 Sat, 27 Jun 2009 10:40:00 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22615769 Tradewind : I thank those who gave me useful information. As for those few trolls that added nothing to MY post I give you... nothing.

So sad to see this forum go down the tubes as far as providing help from one ool user to another.

I remember the days of GeekNJ, very helpful chap, who unfortunately was swayed to the dark side (FIOS).
--
Trying is the first step towards failure.]]> http://www.dslreports.com/forum/remark,22615769 Fri, 26 Jun 2009 13:56:35 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22615688 frdrizzt :
said by Eat Me See Profile :

The problem is that you are paying for 101+.
Actually, you're paying for "up to 101".

said by jakefuzzy See Profile :

First of all, releasing a product, Ultra, and knowing that the static IP router you are installing with the service in NOT adequate, is wrong. The Cisco 851 is a 10/100Mb router not a Gigabit router.
Would you prefer they offer it to everyone but static IP customers, saying "I'm sorry, but since we can't yet offer you ultra speeds, you are not allowed to upgrade higher than boost"? Because they should have made it very clear you would be getting reduced speeds before you signed up. I'd be concerned if they didn't.]]> http://www.dslreports.com/forum/remark,22615688 Fri, 26 Jun 2009 13:45:51 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22615030 Thinkdiff :
said by fcisler See Profile :

As far as a losing one megabit if you get static IP. Are you serious? OOL fully discloses it. It's ONE MEGABIT. Do you have any idea how much more it would be to provide a gigabit router to gain ONE MEGABIT?
Speeds through the Static IP router max out at ~70Mbps, not 100.
--
University of Southern California - Class of 2010. Fight On!]]> http://www.dslreports.com/forum/remark,22615030 Fri, 26 Jun 2009 12:20:41 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22614960 fcisler : Are you kidding me? You CANNOT SEE any difference - whatsoever - when streaming a video if your speeds are 70 instead of 100. Give me a break.

Unless you have these videos on a server with at least a gigabit connection and it's DEDICATED to you then your full of it. Not trying to flame here but it's the truth.

And where are you sending these files where you can max out the speeds?

Again - as I said - if you have a legitimate business use then ULTRA satisfies it. What business are you in that you need to stream and send video?

As far as a losing one megabit if you get static IP. Are you serious? OOL fully discloses it. It's ONE MEGABIT. Do you have any idea how much more it would be to provide a gigabit router to gain ONE MEGABIT?

Really? Buy a "real" business connection and then you can start complaining. I could understand people having a legitimate gripe if the service was really that bad or had serious flaws. These issues are extremely minor.....]]> http://www.dslreports.com/forum/remark,22614960 Fri, 26 Jun 2009 12:08:42 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22614558 jakefuzzy : I'm not complaining just to complain. First of all, releasing a product, Ultra, and knowing that the static IP router you are installing with the service in NOT adequate, is wrong. The Cisco 851 is a 10/100Mb router not a Gigabit router. Second of all, if OOL are saying that customers with static IP's should see speeds of 70 - 75Mb/s, then you should see those speeds. I have 1 otheer ultra user on my node and it's a Dunkin Dounuts. Here is my speed test.

OOL coming out this morning!
]]> http://www.dslreports.com/forum/remark,22614558 Fri, 26 Jun 2009 11:05:08 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22614357 Tradewind : Personally I hate speedtests but what do you think CV uses when they finish connecting you up?

I do a lot of video streaming and there is a difference in speed between 70 and 100 especially when it fluctuates as the video will stall at these times. I also send large video files which offer suffer at times.

Let's face it CV's media blitz highlights the 101/15 speeds. For once I would like to see the 'up to' in a larger font then the speed :-).

I know sh*t happens and speeds suffer at times, but I was getting them constantly for 4-5 days. That was the jist of my post; does anyone else see this with their Ultra.

Plus you need some pain in the butts to keep things as honest as they can get with CV. If everyone had a cavalier attitude regarding service/speeds no telling what our speeds would be. No complaints means everyone is happy.

I must say that Ultra support is quick. Posting on OOL Direct always get's me a call usually from ooltech herself/himself. No complaints on this.
--
Trying is the first step towards failure.]]> http://www.dslreports.com/forum/remark,22614357 Fri, 26 Jun 2009 10:31:55 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22614120 fcisler : Wow....quit complaining.

You should price out what a REAL 100mb connection looks like.

Just for kicks - here's my Ultra speed test -



OH NO! GET ON THE PHONE, I'M GETTING 50!

(/sarcasm off)

The product is great. This test was done through a RDP window. The business it's installed at USES a significant amount of bandwidth (previously load balanced over two BOOST modems). They also gave an IP to one of the other business' above them. They had a 256/256 DSL.

The REASON i'm not getting 101/15 is because it's static and it's USED.

Honestly....If you have enough time to run 2 - 3 speed tests a day - do you really have a use for Ultra? This is the second one I've ran. When I got it installed it was like 95/15. Now It's used day in and day out HEAVILY. If I were to run speed tests like this all day then I could get upset and say they don't deliver bandwidth....but I wouldn't be surprised if there was already a steady 30mb/s being utilized for any number of reasons on this network.

If you have the need for ULTRA then you should know how well it works and how quick it is - and not complain that your only getting 60mb. This isn't any type of SLA connection. For the money - it's amazing. If you really want, I can get access to a dedicated 100mb circuit from lightpath later. We are currently not utilizing it. THAT connection SHOULD always be 100/100 - the amount that it costs could buy several ULTRA accounts!]]> http://www.dslreports.com/forum/remark,22614120 Fri, 26 Jun 2009 09:51:29 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22613640 Ken Peterson :
said by Tradewind See Profile :

The 'up to' disclaimer is BS IMO.
Yes, but then you'd need to pay more dollars for service which guaranteed those speeds with a SLA. No doubt it would be more costly. My speeds with regular OOL vary from time to time - it balances out in the grand scheme of things.]]> http://www.dslreports.com/forum/remark,22613640 Fri, 26 Jun 2009 08:07:13 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22613524 Tradewind : I am very quick to get on the phone to report a problem when I see it. I can't tell you how many times I've contacted Wilt whose gotten the cherry picker guys out here within hours.

I realize that some folks would kill to have my problem. Only 75 down, you poor bastard. But as others stated eloquently we like to get what is promised to us. The 'up to' disclaimer is BS IMO.

So far on day 2 my speeds do Ultra proud. But I'm sure they will go south again soon.


--
Trying is the first step towards failure.]]> http://www.dslreports.com/forum/remark,22613524 Fri, 26 Jun 2009 07:31:40 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22613499 jaa :
said by Tradewind See Profile :

In speaking with the Field Ops supervisor he told me that he went to his boss and asked what d/l speed would be deemed unacceptable for Ultra. ~60 and below was the answer.
You should not care what some field ops tech or his "boss" think is acceptable. The only thing that matters is what YOU think is acceptable.

Whenever you are not receiving acceptable speeds, call them to come out and fix it.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.]]> http://www.dslreports.com/forum/remark,22613499 Fri, 26 Jun 2009 07:18:12 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22612750 jdopple : I'd like to have your problems, 9 megabit when its good and as low as 2 megabit lately at night. That's 2. What are you guys doing that you even care about 50 vs 100 megabit? lol, just wondering.]]> http://www.dslreports.com/forum/remark,22612750 Thu, 25 Jun 2009 23:59:57 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22612643 Eat Me :
said by majortom1029 See Profile :

Can I ask a question? Why complain about only getting 80 down? Thats still 40-50 more then boost.

Also how many people on your network downloading things will slow down speeds and things like that .
The problem is that you are paying for 101+.

With that $300 activation fee on top of the monthly they'd better deliver close to advertised speeds.]]> http://www.dslreports.com/forum/remark,22612643 Thu, 25 Jun 2009 23:37:00 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22611595 Tradewind :
said by majortom1029 See Profile :

You cant expect 100/15 up all the time on a shared cable network. all it takes is for 2 ultra users on the same node to download something big at the same time.

80 down is nothing to laugh at. Tradewind was your speed test done with nothing downloading in the background and only your machine doing anything on the net?
Nothing was running other then the test I was using. In addition I do not use a firewall or AV software at all. Nor was anyone else using their computers on my LAN at the times of the test.

One thing I forgot to mention is I am running Windows 7 build 7260 x86. Great OS IMO.
--
Trying is the first step towards failure.]]> http://www.dslreports.com/forum/remark,22611595 Thu, 25 Jun 2009 20:00:58 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22611446 majortom1029 : You cant expect 100/15 up all the time on a shared cable network. all it takes is for 2 ultra users on the same node to download something big at the same time.

80 down is nothing to laugh at. Tradewind was your speed test done with nothing downloading in the background and only your machine doing anything on the net? ]]> http://www.dslreports.com/forum/remark,22611446 Thu, 25 Jun 2009 19:34:05 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22611251 Tradewind : I usually rely on ftp test1024 file downloaded from ool to get a more accurate picture of my speed. To be honest speedtest.net and the ftp download are pretty much in sync when it comes to download speeds. I've never had any upload issues, usually a solid 15 never below 14 for me.

Last night I had a weird thing happen. Downloading from a speedtest site and the FTP site brought my system to a crawl. Mouse was very jerky and CPU was ~90%. Reboots didn't help but my startup this morning saw this disappear with great speeds.

I wonder if the problem is the first bonded channel which is Boost. Obviously they are more Boost users then Ultra. Congestion on the Boost channel could be what's lowering my speeds.

I also was told by CV personnel that more people have ordered Ultra then was expected. That fourth channel might be needed sooner then expected.
--
Trying is the first step towards failure.]]> http://www.dslreports.com/forum/remark,22611251 Thu, 25 Jun 2009 19:00:20 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22611160 RARPSL :
said by FullSpeed See Profile :

PS: Those with Ultra: what would you do when there are 5 or more Ultra users on your node; do you seriously expect to get 90mbps+ :o
I would expect that once some designated number of Ultra users are on the node, that they would swap the Boost 609Mhz frequency for a 3rd Ultra Frequency (627Mhz) or add the 627Mhz frequency as the 4th Bonded Frequency (right now there are only 3 Bonded Frequencies - 609, 615, and 621). Even if you ignore the congestion due to sharing one of the Bonded Frequencies with Boost Users AND assume that all frequencies can deliver 38Mbs the current 3 Bonded channels can just barely deliver the claimed 101Mbs speeds (38*3= 114Mbs).]]> http://www.dslreports.com/forum/remark,22611160 Thu, 25 Jun 2009 18:45:03 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22610701 mforrest73 : I've seen speeds drop to 75 on speed tests for periods of time, and I can barely break 50 anymore on the tests on this site, but my ACTUAL download speeds have been consistently high. Don't rely on just the speed tests - they're not always accurate.]]> http://www.dslreports.com/forum/remark,22610701 Thu, 25 Jun 2009 17:37:15 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22610639 Anaerobic : My speeds have been pretty consistent as have my ping times which are usually 4 or 5ms. The link light is always blinking for me as well. During peak times even, my speeds have been solid, sometimes dropping into the mid 90s on the downstream and 13.5 or so on the upstream.

Just did a test:

]]> http://www.dslreports.com/forum/remark,22610639 Thu, 25 Jun 2009 17:27:30 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22610579 Thinkdiff :
said by jakefuzzy See Profile :

Just FYI, OOL changed there TOS 3 days ago, as told to me by a OOL Field Eng., to reflect the problems using the static IP routers. I guess they had to cover there back sides because of all the complaints. Just did a speed check at speedtest.net and 14 Mb/s down and 14 Mb/s Up. What the heck?
That's not correct. The field engineer is misinformed. The TOS was last updated May 11th according to this site, and it has the Static IP warning already included:

»www.optimum.net/Terms/OOLBusiness
--
University of Southern California - Class of 2010. Fight On!]]> http://www.dslreports.com/forum/remark,22610579 Thu, 25 Jun 2009 17:14:41 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22610451 jakefuzzy : Just FYI, OOL changed there TOS 3 days ago, as told to me by a OOL Field Eng., to reflect the problems using the static IP routers. I guess they had to cover there back sides because of all the complaints. Just did a speed check at speedtest.net and 14 Mb/s down and 14 Mb/s Up. What the heck?]]> http://www.dslreports.com/forum/remark,22610451 Thu, 25 Jun 2009 16:49:51 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22610372 FullSpeed : If they are giving you such a low number for a relatively new service which has very few subscribers at the moment, just imagine what this number would be when more people subscribe to it. It kind of supports my guesstimate and I wouldn't be surprised if anything above 40mbps(Boost's max is 38mbps) becomes acceptable as well in the near future.]]> http://www.dslreports.com/forum/remark,22610372 Thu, 25 Jun 2009 16:35:35 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22610216 Tradewind : In speaking with the Field Ops supervisor he told me that he went to his boss and asked what d/l speed would be deemed unacceptable for Ultra. ~60 and below was the answer.
--
Trying is the first step towards failure.]]> http://www.dslreports.com/forum/remark,22610216 Thu, 25 Jun 2009 16:13:57 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22610111 FullSpeed : I think for Boost anything above the Regular Tier Speed and for Ultra anything above the Boost Tier Speed is acceptable to OOL and it does kind of make sense albeit I don't like it but that's a different story.

PS: Those with Ultra: what would you do when there are 5 or more Ultra users on your node; do you seriously expect to get 90mbps+ :o]]> http://www.dslreports.com/forum/remark,22610111 Thu, 25 Jun 2009 15:58:07 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22610105 Tradewind : +1]]> http://www.dslreports.com/forum/remark,22610105 Thu, 25 Jun 2009 15:57:19 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22609935 Shamayim : By that logic, why complain about only getting 75 down, 70 down, 60 down . . .

That kind of talk must be music to corporate's ears.
--
Who is Jesus? and Why it matters (to YOU).
]]> http://www.dslreports.com/forum/remark,22609935 Thu, 25 Jun 2009 15:32:09 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22609713 majortom1029 : Can I ask a question? Why complain about only getting 80 down? Thats still 40-50 more then boost.

Also how many people on your network downloading things will slow down speeds and things like that . ]]> http://www.dslreports.com/forum/remark,22609713 Thu, 25 Jun 2009 14:55:26 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22609457 TheWiseGuy : Their Web page makes it clear that if you have a static IP you will not get full performance, if you do not want the service at a lower performance no one forced you to get it. (read below for what the web site now says and a different viewpoint based on that)

They have many users who do not have a static IP, and it would be ridiculous to say they should not allow these users to get the service since there is not a router available for those with a static IP. They are testing routers which supply the full service. See

»Optimum Ultra - refund on install?

Should they *not* allow those who have a static IP to have the choice to get Ultra with the lower level of service, of course not, they should have the choice. Should they offer a lower price, that is a choice CV has the right to make since they have informed those users of the lowered performance and they have the right to charge what they want for the service and if you don't like the charge for the service to be provided, you have the right to not get the service.

Interestingly enough I believe their web page has changed and now says

said by OOL Site :

"Due to configuration of available equipment, Static IP customers will not experience speeds over 100 Mbps."
So if you are only getting 60mbps you would have a complaint based on that language and who knows they may have a new router.
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Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.]]> http://www.dslreports.com/forum/remark,22609457 Thu, 25 Jun 2009 14:12:58 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22609250 jakefuzzy : Just had Ultra installed at my business. We received the Cisco 851 router with a 5 pack of static IP's. When the speed was checked out of the modem itself it was about 95 Mb/s. Then it was checked at the router and it dropped to 60 Mb/s. CV tech told me this was within the acceptable range. What, 35 Mb/s bottleneck at the router. This is not acceptable by any means. The Cisco is a 10/100 router. How could they give there customer inadequate equipment? I've called several times and they told me "I just have to live with it until they roll out a new gigabyte router. ]]> http://www.dslreports.com/forum/remark,22609250 Thu, 25 Jun 2009 13:41:50 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22608623 Calendarman : Yes. I test 2-3 times a day. Speeds have been as high as 103/14.5, and as low as 75 down, but it is usually in the 90's most of the time. Link light on modem always blinks.

Currently:
]]> http://www.dslreports.com/forum/remark,22608623 Thu, 25 Jun 2009 11:55:57 EDT Re: Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22608605 Shamayim :
said by Tradewind See Profile :

Field Ops feels 75 down is acceptable
HA!
I knew it would come to that.
Sooner than I expected, though :huh:
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]]> http://www.dslreports.com/forum/remark,22608605 Thu, 25 Jun 2009 11:53:24 EDT Ultra users please read regarding d/l speeds. http://www.dslreports.com/forum/remark,22608421 Tradewind : Has anyone noticed that their download speeds on occasion drop to the mid 70's to 80's for days on end?

For the last 4 to 5 days I was getting on average about 80 or so down. This was throughout the day and night. Now this morning I am back to 101+. This is not the first time this has happened.

Field Ops came over this morning but speeds were back to normal so they really couldn't do much at my house.

Field Ops feels 75 down is acceptable so I don't think they will do much for me. I would think a range of 90-101 would be good advertised limits for Ultra even though anything lower does fit into the 'up to' category.

I just want to see if other Ultra users are indeed getting the advertised max, or near it, more or less consistently.

btw... does your modem Link light blink constantly even when nothing is being transmitted? Mine is always the same blink rate no matter if I am downloading/uploading or doing nothing.]]> http://www.dslreports.com/forum/remark,22608421 Thu, 25 Jun 2009 11:23:13 EDT