said by ings:I've been a Bell Bundle / Sympatico customer for a long time, currently on the 7 Mbps profile. I noticed that the 10 Mbps profile was now available in my neighbourhood. I also noticed that Rogers is now offering 10 Mbps for $47 per month, with a $42 per month promotional price for the first 6 months.
So I phone Bell and say I'm interested in the 10 Mbps profile but I expect them to match Rogers' price. After a long fruitless conversation with a sales rep, they wanted to charge me $10 a month more than Rogers is charging. Their excuse is the Bell package includes 100 GB whereas Rogers is 60 GB. Since I use under 20 GB a month, I don't care, but the reps insists this is why the Bell package is worth more.
I was casually thinking of switching my bundle to Rogers, since I'm very interested in the new iPhone, but as a result of this I'm now seriously thinking of switching. I have four Bell services in my bundle and I can't believe they can be this cavalier - I wasn't asking for a special deal - only price matchng.
Dave Ings
But do you really need 10Mbps?
