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kovy

join:2009-03-26
kudos:2

reply to ings

Re: Bell Won't Match Rogers' Revised Prices for 10 Mbps

said by ings:

I've been a Bell Bundle / Sympatico customer for a long time, currently on the 7 Mbps profile. I noticed that the 10 Mbps profile was now available in my neighbourhood. I also noticed that Rogers is now offering 10 Mbps for $47 per month, with a $42 per month promotional price for the first 6 months.

So I phone Bell and say I'm interested in the 10 Mbps profile but I expect them to match Rogers' price. After a long fruitless conversation with a sales rep, they wanted to charge me $10 a month more than Rogers is charging. Their excuse is the Bell package includes 100 GB whereas Rogers is 60 GB. Since I use under 20 GB a month, I don't care, but the reps insists this is why the Bell package is worth more.

I was casually thinking of switching my bundle to Rogers, since I'm very interested in the new iPhone, but as a result of this I'm now seriously thinking of switching. I have four Bell services in my bundle and I can't believe they can be this cavalier - I wasn't asking for a special deal - only price matchng.

Dave Ings
But do you really need 10Mbps?

ings
Premium
join:2004-12-22
Toronto, ON

said by kovy:

But do you really need 10Mbps?
The difference between 7 and 10 is not going to change my life, so "need" is hard to claim. However even 10 is slow by global standards, and I work at home, so yes I want it.

I was in the UK recently and I was shocked to see how much cheaper and faster run of the mill broadband is there. Where Canada once led with broadband deployment it now trails, which is a shame.


Deadpool
Go Sens Go
Premium,VIP
join:2001-03-29
Canada
kudos:17

I thought you didn't want to spend any more time on this?


ings
Premium
join:2004-12-22
Toronto, ON

said by Deadpool:

I thought you didn't want to spend any more time on this?
Busted!

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