ab187
join:2009-07-05
Kingwood, TX
1 edit | reply to davidpo
Re: East Texas
Well, it seems they have fixed it for our area. Hopefully it stays this way....
Yesterday
Today
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davidpo
join:2003-12-19
Chandler, TX | reply to davidpo
Seems East Texas is still crap.
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davidpo
join:2003-12-19
Chandler, TX
| reply to davidpo
I'm chatting with a embarq rep online,and he's trying to tell me this problem just happend today no other issues have been reported.
I know its been going on since May.I normally dont give a rats ass about credit,but to have someone tell me its only been going on today pisses me off to no extent.Embarq needs more employees like Joey he does a excellent job. |
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Jperk
@embarqhsd.net | reply to davidpo
Palestine is still in the gutter. Slow website loads and cant stay connected to any of my game servers. This sucks. |
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rayzor622
join:2007-03-10
Chandler, TX
 ·Embarq
| reply to davidpo
yeah i agree david....i have been having some issues on and off for quite a while now...for the past 12 weeks or so my speed and latencies were great until friday july 3rd thats when everything really went bad...i mean this is the worst its ever been....and yes Joey is top notch..people at embarq could learn alot from someone like him. ttyl |
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chazz13
join:2009-05-16
Commerce, TX
·Embarq
| reply to davidpo
Got this today from Embarq in response to an email inquiry:
Thank you for contacting the High-Speed Internet Support department at EMBARQ, your Home Communications company.
I am sorry for the issue you are experiencing.
There is a issue that should be resolved on the 7th.
I would reset my modem late in the afternoon.
If you need additional assistance, please do not hesitate to contact us again.
Thank you for choosing EMBARQ,
Rob G.
Let's hope this pans out to solve our ongoing speed issues. |
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lostinflint
@embarqhsd.net
| Have been lagging now for three days, just found all of this info tonight and am glad I did.
Just upgraded to the 10 meg package and thought they messed something up, apparently not besides the inability to manage the resources.
10 pm test
0.07 down
0.06 up
Flint, Tx south of Tyler |
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brosuess
join:2009-05-15
Palestine, TX | reply to chazz13
I hope so to so far not looking good was great a 7 am but now...
I'll wait till this afternoon! |
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chazz13
join:2009-05-16
Commerce, TX | reply to davidpo
same here. speed was great early - now back to the same slow speed as before. will check again late today but not looking good right now. |
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davidpo
join:2003-12-19
Chandler, TX | reply to davidpo
The tech that came over yesterday,called me this morning he was told it would be fixed friday lol.I really have no clue how these trunks are installed,but seriously does it take months ? |
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Psychtrip
join:2009-07-07
Palestine, TX | I live in Palestine myself, service is still slow as usual for a 5meg connection.
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Tarheels Fan
Premium
join:2006-01-05 | reply to davidpo
This doesn't have to do with capacity from what I have seen. Engineers have narrowed it down to an OC-48 taking massive errors and have taken multiple steps to correct this without any luck. |
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jeffreylance
@Level3.net
| I'm in the Brownsboro area and around 6pm local time my DSL basically "stopped." Any idea when Embarq might fix this? In the past calling was kind of useless because even the local OSP technician wasn't aware of the outage because Embarq never let him know.
Thanks |
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Nicodareus
@mymmode.com | Near Houston and we also completely died around 6. The tech support line says the same thing it usually does. "...should be resolved in 24 hours.". 24 hours from when? Who knows. |
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one20inna55
Premium
join:2008-01-05
Athens, TX | reply to jeffreylance
Yep, mine has stopped as well. My wife has been home all day & basically gave up on the internet. I got home @ 1800 and no connection. Resetting the modem results in 3 lights now. I'm in Athens, TX area. |
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jeffreylance
@embarqhsd.net | reply to Nicodareus
Mine just came back in Brownsboro at 6:35 and it seems pretty fast. Hopefully it will stay up this time. |
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Tarheels Fan
Premium
join:2006-01-05
·Embarq
| reply to davidpo
Engineers are working on it as we speak.
Have you heard, when it rains it pours. There are multiple issues going on. Cards are being replaced in data pops and fiber is being cleaned. There is also a signaling issue with some vendor equipment that needs to be upgraded. They are not just sitting back, rather working on this around the clock. The engineer working on it yesterday (and today now) was up for 20 hours trying to figure this out... |
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Psychtrip
join:2009-07-07
Palestine, TX | Mine just came back up, a little better now.
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chazz13
join:2009-05-16
Commerce, TX | reply to davidpo
still running slow here. 1 meg or so on a 5 meg connection. glad to hear someone is working on it - just wish they were having more success. |
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Tarheels Fan
Premium
join:2006-01-05 | I agree completely. I think service will be restored in a day or two with some slow downs during peak hours. This is where the 3rd OC12 kicks in which is still being installed by the contractor. |
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