http://www.dslreports.com/forum/r22611832 en Sun, 06 Dec 2009 04:45:50 EDT Sun, 06 Dec 2009 04:45:50 EDT http://www.dslreports.com/forum/remark,22627811 rick89 : Your Downstream Receive (power level) is pretty low....and with a upstream power in the 40's you might have a balance problem...I would make sure the modem is going through only 1 splitter from the drop to your house....Although -10dB is low your modem it shouldnt cause a ton of errors....check your lvl's when your having the problem and see if they change....Also when the tech comes out tell him your Downstream receive is -10dB]]> http://www.dslreports.com/forum/remark,22627811 Mon, 29 Jun 2009 11:24:29 EDT http://www.dslreports.com/forum/remark,22612614 anon : Downstream Value
Frequency 513000000 Hz
Signal To Noise Ratio 36.5 dB
Power Level -10.1 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 2
Frequency 33000000 Hz
Power 43.0 dBmV

It's a Motorola Surfboard SB5101.]]> http://www.dslreports.com/forum/remark,22612614 Thu, 25 Jun 2009 23:32:01 EDT http://www.dslreports.com/forum/remark,22612418 anon : I'm using the Motorola Surfboard SB5101.

Downstream
Frequency: 513000000 Hz
Signal To Noise Ratio: 36.6 dB
Power Level: -10.4 dBmV

Upstream
Channel ID 2
Frequency 33000000 Hz
Power 43.0 dBmV

I remember getting similar results a few months ago when just checking my signal for curiousity.]]> http://www.dslreports.com/forum/remark,22612418 Thu, 25 Jun 2009 22:51:01 EDT http://www.dslreports.com/forum/remark,22612134 Anonymous : What modem do you have? Post your signal levels.]]> http://www.dslreports.com/forum/remark,22612134 Thu, 25 Jun 2009 21:49:01 EDT http://www.dslreports.com/forum/remark,22611832 anon : As of very early Tuesday morning (around 1:00 AM), my internet has been extremely spotty. This includes multiple timeouts and horrible download speeds (upload is fine).

After them telling me nothing was wrong on my initial call, the next morning an automated phone message told me there was a service outage in my area. I figured that I would wait until this was fixed.

This morning, the message was gone, and a representative told me that there was no outage in my area. They checked my signal (from their end) and told me it was low. When I checked myself, it was perfectly normal (around 35 dB). So now there's a guy coming next Tuesday... one week after the problem started.

Is anyone else having these issues? Is there anything I can do to remedy this issue? I'm 100 percent sure it's either on their end or it's my modem. My laptop and desktop both shared this problem, and direct connecting into the modem did not solve this issue.]]> http://www.dslreports.com/forum/remark,22611832 Thu, 25 Jun 2009 20:48:33 EDT