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Forums » VOIP etc » Voice Over IP - VOIP » ViaTalk » BYOD SR ac-211-sr; close but need a little help
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« Calls not hanging up properly  
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cmullen8
Ultraman

join:2004-06-10
Silver Spring, MD
·Verizon FIOS
·ViaTalk

1 edit		reply to dcurrey
Re: BYOD SR ac-211-sr; close but need a little help

said by dcurrey See Profile :

Can you place the ac-211 in the DMZ of router. This will help narrow down the problem. If it works we can try port forwarding.

Also try the hightower.vtnoc.net. server. It works a little differently than the others.
OK. The combination of the DMZ zone AND the hightower worked. Neither worked by itself.

Edit-I have now taken the ac-211 out of the DMZ and forwarded UDP 5060-5061 and UDP 20000-30000 and seem to be doing fine. (Found this setup via google search.) Any thoughts on this approach one way or the other?
to forum · permalink · · 2009-06-25 21:13:14 · Reply to this


dcurrey
Premium
join:2004-06-29
·ViaTalk

1 edit		 If it works then you should be fine. My ac-211 is packed away so I don't know the default port ranges it uses.

Other things that may help is set the stun server. stun.vtnoc.net port 3478. One other odd ball setting with registration that I can't remember also helps. Hopefully someone here remembers it.
to forum · permalink · · 2009-06-26 08:40:14 · Reply to this


Robbie Trucker

@rr.com

reply to cmullen8
I had the same problem a few months back and called VT Customer support. I was on the phone with him for about 15 minutes and my 211 has been performing like a charm since. He had me look at and changed specific areas of the 211 settings so they obviously have a good knowlege base for the gizmo.
to forum · permalink · 2009-07-01 23:41:02 · Reply to this
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« Calls not hanging up properly  

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