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Forums » O Canada! » Canadian » Cogeco » "I'm a Celebrity..get me outta here!" TV show - MIA?
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Connection/Re-location Fees waived. »
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peterboro1

join:2006-11-03
Peterborough, ON

reply to JVRudnick
Re: "I'm a Celebrity..get me outta here!" TV show - MIA?

They do some kind of synchronous switching with American feeds. I had a thread on it a while back as they are chopping sections of the shows off and still are.

There could have been a foul up with the switching request. I gave up on anything being done about it as with the UBB they don't care anymore.


exseven
Premium,VIP
join:2003-05-23
Beamsville, ON

Cogeco just does a switch when asked by the channel. if you have a complaint about how shows run long call the broadcaster and ask why 9:05-9:35 is now an acceptable time. You either miss the end of one show or the beginning of another... thats not cogeco's fault.

The final show can be seen on Much More Music, NBC detroit probably decided to show the fireworks from wednesday instead of the finale, again not a cogeco issue just the channel you tried to watch decided to change its programming (and the detroit fireworks is very big in the area i hear)

peterboro1

join:2006-11-03
Peterborough, ON


1 edit
said by exseven See Profile :

Cogeco just does a switch when asked by the channel. if you have a complaint about how shows run long call the broadcaster and ask why 9:05-9:35 is now an acceptable time. You either miss the end of one show or the beginning of another... thats not cogeco's fault.
I remember looking something up last time about this switching issue. It is mandated by the CRTC.

Also it is incumbent upon the cable company to make sure there is a synchronous situation before the switch takes place.

Which Cogeco does not always do. Sometimes, but not often, 5 minutes or even whole shows are not broadcast.
Apparently this information is provided to the cable companies in advance so Cogeco can not argue some of these are last minute things.

Most often lately I have noticed the last 5 to 30 seconds of a show chopped off. Sometimes the beginning. No big deal most of the time. But sometimes it matters.

If Cogeco wants to run a cable tv network the least they can do is follow the rules at a minimum.

As we have seen lately customer satisfaction is being usurped by profits. Look at Bells reputation. You don't need a crystal ball to see what's coming our way.

Edit: I am just waiting for any UBB to show up on my bill and I am gone from Cogeco to Nexicom.
Who in parts of Peterborough have a lot better service, prices and no caps.
This is the type of shit that pisses people off and makes it so easy to switch.
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Forums » O Canada! » Canadian » CogecoConnection/Re-location Fees waived. »


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