 peterboroPremium join:2006-11-03 Peterborough, ON 1 edit | reply to exseven
Re: "I'm a Celebrity..get me outta here!" TV show - MIA? said by exseven:Cogeco just does a switch when asked by the channel. if you have a complaint about how shows run long call the broadcaster and ask why 9:05-9:35 is now an acceptable time. You either miss the end of one show or the beginning of another... thats not cogeco's fault. I remember looking something up last time about this switching issue. It is mandated by the CRTC.
Also it is incumbent upon the cable company to make sure there is a synchronous situation before the switch takes place.
Which Cogeco does not always do. Sometimes, but not often, 5 minutes or even whole shows are not broadcast. Apparently this information is provided to the cable companies in advance so Cogeco can not argue some of these are last minute things.
Most often lately I have noticed the last 5 to 30 seconds of a show chopped off. Sometimes the beginning. No big deal most of the time. But sometimes it matters.
If Cogeco wants to run a cable tv network the least they can do is follow the rules at a minimum.
As we have seen lately customer satisfaction is being usurped by profits. Look at Bells reputation. You don't need a crystal ball to see what's coming our way.
Edit: I am just waiting for any UBB to show up on my bill and I am gone from Cogeco to Nexicom. Who in parts of Peterborough have a lot better service, prices and no caps. This is the type of shit that pisses people off and makes it so easy to switch. |