celtic
join:2001-02-08
USA
| reply to celtic
Re: Anyone sucessfully switched from PPPoE to DHCP?
said by celtic  :Migrating your FiOS connection from PPPoE to DHCP This D-Link router firmware upgrade migrates your router connection from the PPPoE protocol to DHCP. This update will reduce connection issues and make troubleshooting easier if issues arise. The D-Link firmware upgrade applies only to the Model DI-604 and DI-624 routers. » www22.verizon.com/ResidentialHel···4638.htm Verizon apparently removed this article last week. To read the article paste "Migrating your FiOS connection from PPPoE to DHCP" into Google and look at the cached version. |
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houkouonchi
join:2002-07-22
Corona, CA
clubs:
 ·AT&T U-Verse
 ·DSL EXTREME
·OCN
·Pacific Bell - SBC
 ·Charter Pipeline
| reply to Rattler
said by Rattler :Straighten me out here... I thought that once the router takes care of the PPPoE between it and the Verizon server (or wherever), what goes on between the router and the LAN machines is done via DHCP from the router or fixed LAN IP assignment - no PPPoE between the machine and the router. The computer's CPU shouldn't be doing anything about the PPPoE connection to Verizon. Admittedly, the MTU of 1492 vs. 1500 slows things a bit (~0.6%, theoretically) but that shouldn't be responsible for pulling your speed down to the numbers you mentioned (80/92). Also, if the ports are 100/10 on the router and the computer's NIC, you'd not get full 100 anyway. Do you get 100 Mb/s or more on intra-LAN transfers? My router is a computer (1.7 Ghz). And yes downloading a file via apache hosted off my router box gives me around 400 megabits but PPPoE uses a ton of CPU usage. Even when I hooked it directly into my comp (core 2 quad q6600) I was able to get around 95 megabits down but even on a modern system it used 30% CPU usage on a single core when transfering at the full speed. For some reason uploading uses less CPU usage than downloading on PPPoE.
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100mb/100mb OCN fiber connection for $50/month. YAY! |
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Rattler
join:2001-04-13
Havertown, PA
·Verizon Online DSL
·Verizon FIOS
1 edit | reply to houkouonchi
Straighten me out here...
I thought that once the router takes care of the PPPoE between it and the Verizon server (or wherever), what goes on between the router and the LAN machines is done via DHCP from the router or fixed LAN IP assignment - no PPPoE between the machine and the router. The computer's CPU shouldn't be doing anything about the PPPoE connection to Verizon.
Admittedly, the MTU of 1492 vs. 1500 slows things a bit (~0.6%, theoretically) but that shouldn't be responsible for pulling your speed down to the numbers you mentioned (80/92).
Also, if the ports are 100/10 on the router and/or the computer's NIC, you'd not get full 100 anyway. Do you get 100 Mb/s or more on intra-LAN transfers?
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons |
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houkouonchi
join:2002-07-22
Corona, CA
clubs:
·AT&T U-Verse
·DSL EXTREME
·OCN
·Pacific Bell - SBC
·Charter Pipeline
| reply to cbrain
I have to agree with deblin on the PPPoE vs DHCP. The only thing that sucks about my 100/100 connection is that its freaking PPPoE. The IP changes every single time the connection goes down or pppd is killed. Also PPPoE uses way more CPU usage. A 1.7 Ghz could probably easily NAT 300 megabits (has nice intel NICs) normally but because of the PPPoE I only get about 80/92 due to ppp maxing out the CPU on the machine.
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100mb/100mb OCN fiber connection for $50/month. YAY! |
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davidplatt
join:2003-02-13
Herndon, VA
| reply to cbrain
I started out with PPPoE and the 30/5 plan (at 54.99 per month - still have the same rate). I called up and asked to be switch to DHCP several months after being installed. I was told it was not available yet.
Waited several months, called back and said I wanted DHCP instead of PPPoE. It took 5 minutes - they re-provisioned the line in 5 minutes without disconnect/reconnect. The started the re-provision, 2 minutes later they asked me to login to the router and change it from PPPoE to DHCP and reboot. 1 minute later I was on DHCP.
No issues at all and no hassle. |
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cbrain
join:2000-05-21
Silver Spring, MD
 ·VoicePulse for Bus..
·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
| reply to birdfeedr
said by birdfeedr :Careful. If you keep TV, you're keeping some sort of internet connection. Because of that you may not get a new connection when you restore internet. ... Like I'm going to buy TV from a company that treats me like this. 
I do appreciate your advice. I tried to buy TV a few months after Verizon got their local franchise. I understood we got DHCP with TV. Verizon reps handled my calls so poorly I decided to wait until they had more experience. Later I discovered TV didn't come with DHCP. I should have quit then. |
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birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS
| reply to cbrain
said by cbrain :I found the perfect Comcast internet promotion for my situation. The below program allows me to test Comcast internet @ $19.99/month without changing TV or phone. Careful. If you keep TV, you're keeping some sort of internet connection. Because of that you may not get a new connection when you restore internet.
There's some sort of limit on *where* it can go to get TV data. Someone claimed that they could browse the internet using a TV-only router connection, but that was refuted as "not possible" without a provisioning mistake. |
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cbrain
join:2000-05-21
Silver Spring, MD
·VoicePulse for Bus..
·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
| reply to cbrain
I found the perfect Comcast internet promotion for my situation. The below program allows me to test Comcast internet @ $19.99/month without changing TV or phone. I can have it installed, tested and working before my Verizon cancellation. If it works well, I have 6 months to decide how to best bundle. If FiOS is noticeably better, I have plenty of time to allow my old account to clear and get a new installation without any downtime.
The only time my IP changed with Comcast was when I changed routers. I could have kept my original IP by cloning the MAC.
-----Comcast Internet Offer-----
Offer Name: PERFORMANCE non-cable customer
Promotional Monthly Rate: 19.99
Promotion Description: $19.99/month for the 1st 6 Months!!
Regular Monthly Rate: $59.95
Offer Includes:
HSD Features:
Upload Speed: Up to 1 Mbps
Download Speed: Up to 6 Mbps
Email Accounts: 7
Webspace: 10 GB
Dial Up Access: False
Static IP Addresses: 0
Dynamic IP Addresses: 1
System Requirements:
Operating Systems: Windows 98se, ME, 2000, XP; Processor Speed: 300 MHz or higher; Memory: 128MB; Hard Drive Space: 150 MB of available space; CD-ROM Drive: Required; USB Port: Recommended; Browser: IE 6.0 SP1 Operating Systems: MAC OS 9.0 thru 10.3 excluding 10.0; Processor Speed: PowerPC 603 / 200 MHz for MAC OS 9.x; Power MAC G3 for MAC OS 10.x; Memory: 128MB; Hard Drive Space: 100 MB of available hard drive space; CD-ROM Drive: Required; USB Port: Optional
Other Details:
Install Price: $0.00 Once.
Hardware:
Hardware Price: $0.00 Once.
Tech Support: none
»www.buycomcast.com/Order/orders1.aspx? |
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tp0d
yabbazooie
Premium
join:2001-02-13
Carnegie, PA
clubs: | reply to cbrain
Dude.. place a new order for Fios, as APT#2. prolly need a diff name, but may not be imperative.
done and done.
-j
--
if it aint broke, tweak it!!
currently on FiOS (kick aZZ!) |
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cbrain
join:2000-05-21
Silver Spring, MD
·VoicePulse for Bus..
·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
| reply to JeepMatt
said by JeepMatt :Back when I got FIOS Internet installed in May 2006 - I was set up on PPPoE... A few months later - all I did was go into the router settings and changed the setting - i've been on DHCP ever since. No account changes, nada - all just in the router diagnostics pages... Do you think if I cross my fingers and chant "I do believe in ferries" as I change my router settings it will work for me? 
I just got a call from my FiOS reseller. Verizon canceled my order but did inform them my service would terminate on July 31. They can re-place the order after that but re-seller orders take 2 to 3 weeks to install.
Verizon is thorough. |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| reply to cbrain
Back when I got FIOS Internet installed in May 2006 - I was set up on PPPoE...
A few months later - all I did was go into the router and changed the setting - i've been on DHCP ever since.
No account changes, nada - all just in the router diagnostics pages...
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"ONE team - ONE city - ONE dream!!" |
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cbrain
join:2000-05-21
Silver Spring, MD
·VoicePulse for Bus..
·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
| reply to birdfeedr
said by birdfeedr :...Your style hasn't changed much in all that time either. ... I have a static IP.
Bottom line ... Verizon could add a customers credentials to their DHCP server, user changes router settings and is on DHCP with minutes of down time. Confirmed by 3 senior techs over 3 years. Verizon has like a firewall between order processing, billing and tech. Tech can't do anything without an order. Ordering doesn't have a "line item" for this change so it can't be done.
This leaves the account close then open a new one scenario ... but Verizon can't schedule a close and re-open in 1 order, and, can't open a new account until the old account is closed. This can add days of unpredictability to this transition. Every account change appears to be "temporary" for 30 days. Probably in anticipation of the expected screw ups. Not a bad idea except when trying to kill an old connection so the new connection will come up on DHCP. Verizon promised me this early this year. One day down turned into 4 and the account came back PPPoE. The response was basically Oh well ... we tried, and because it wasn't in 1 order anyone following up couldn't see what we were trying to accomplish.
I tried placing an order with a FiOS re-seller last week. It appears the order won't take with Verizon because I have current FiOS.
My options appear to be try another account close and re-open, or go to Comcast and close the Verizon account for at least 2 months. A much safer bet. For the past 2 weeks I've been trying to get a commitment that if the account comes back up PPPoE it will be treated as an incomplete order and escalated in the same process. I also want a limit to the down time before escalation. I get a lot of sympathy and understanding, but no action.
Back in 2005, I was watching FiOS and probably would have eventually ordered it. I like technology but aim to be the 3rd or 5th on the block to try something new. My Comcast inet and TV were working well but I had a billing issue Comcast was being stubborn with. After I placed the Verizon order I resolved the Comcast issues and got retention pricing that was lower than FiOS. FiOS worked and I kept Verizon. If I order Comcast and it works, I won't cancel them just to get back to a company that failed to make allowance for my needs.
Both Verizon and Comcast spend a lot of advertising, promo and direct mail dollars to get and keep my account. Verizon will make at least as much effort to disconnect me now and re-connect me later assuming I come back. Why not eliminate the middleman?
Below is a quote from my Comcast review ... it could be written for Verizon.
" ******* 03-28-2005 ***********
Last week I discontinued both Comcast internet and video. My services have been reliable since my 4-2003 review. Comcast's retention department had me on an good price promotion, less that the services I replaced them with. I simply grew weary of dealing with Comcast.
...
Considering the great network Comcast currently has, I hope they can come to grips with these issues and learn to deal with their real customers, end users. At the very least, if they do learn, they may provide competition to help keep Verizon on its toes."
»/comment/25414 |
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meb
join:2002-12-12
Potomac, MD
| reply to celtic
said by celtic :said by More Fiber :That post was from 2006. As was stated in an earlier post, VZ stopped converting users from PPPOE to DHCP. Yes ... in 2006 Verizon already knew how to allow an account to use either PPPoE or DHCP without closing the account for 24 hours and then placing a new order. Anyone know why Verizon stopped the general conversion to DHCP? |
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birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS
| reply to cbrain
said by cbrain :And here is a link to some clown that attempted to switch in January 2007 and failed. » [northeast] PPPoE to DHCPI spoke with an 'elite' rep that understood what I wanted and said "I wouldn't want to be on PPPoE either." He did a quick check and called the order processing department, explained what was needed then transferred me in. The order rep had a question and put me on hold. Some time later a new rep picked up and didn't know ... Good Lord, two-and-a-half years later you're still trying to get it done the easy way? Their response is the same now as it was then. "Maybe, but we need to really break your account apart. Let's see, 2-lb. hammer or 16-lb. sledge. Hmmm."
Your style hasn't changed much in all that time either. I'll give you at least double points for consistency, and throw in a shot of respect usually reserved for heroic persistence. |
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cbrain
join:2000-05-21
Silver Spring, MD | reply to cbrain
I am now getting Verizon call backs.
Turns out my router doesn't handle DHCP and neither does my CO. I better rush out and change my neighbors to PPPoE. |
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celtic
join:2001-02-08
USA
| reply to More Fiber
said by More Fiber :That post was from 2006. As was stated in an earlier post, VZ stopped converting users from PPPOE to DHCP. Yes ... in 2006 Verizon already knew how to allow an account to use either PPPoE or DHCP without closing the account for 24 hours and then placing a new order. |
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cbrain
join:2000-05-21
Silver Spring, MD
·VoicePulse for Bus..
·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
| reply to cbrain
And here is a link to some clown that attempted to switch in January 2007 and failed.
»[northeast] PPPoE to DHCP
said by tp0d :... otherwise, when you call into the FSC, ask for the 'elite' support group. they know their stuff.. ... I spoke with an 'elite' rep that understood what I wanted and said "I wouldn't want to be on PPPoE either." He did a quick check and called the order processing department, explained what was needed then transferred me in. The order rep had a question and put me on hold. Some time later a new rep picked up and didn't know ...
I got a call from a rep in the retention department. I'm not sure which call she was responding to. She said she would figure out how to get this done and call me back ... been over 2 days now |
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NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo
| reply to celtic
I think the clarification here is that all routers will allow you to switch from PPPoE to DHCP and back, but if your line is not provisioned for one versus the other, you will not connect to the network.
I had the original DLINK and all it kept doing was "searching for DHCP" every 15 minutes but I was still on PPPoE.
Well needless to say, it never found DHCP because on my provisioned line DHCP does not exist,only PPPoE until big Red changes it at their end. |
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA | reply to celtic
That post was from 2006.
As was stated in an earlier post, VZ stopped converting users from PPPOE to DHCP. |
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celtic
join:2001-02-08
USA
| reply to cbrain
I did a quick search. Looks like some Verizon regions allow both and users can switch by changing their router setting.
»[new technologies] DHCP is up and running
Why can't Verizon arrange this for customers wishing to change? |
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