pimpdad82
join:2004-09-12
Portsmouth, VA
| reply to pimpdad82
Re: [VA] Upgraded to Premier, upload still capped at 2 mbps (not
I just want to add that CoxTech1 is amazing. I PM'ed him with my mac address and within 15 minutes my firmware was updated to the latest version. Thanks again 
Unfortunately it did not seem to fix the problem though. I had to call the sales team back and upgrade to premier service again to see if it was fixed and after the modem reboot I was still not able to go above 2 mbps with the new firmware  . If what madden2k5 says is true, something is very fishy with the service in our area.
The firmware upgrade was not done in vain though. I am happy to have the latest version which should help with overall stability. |
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CoxTech1
VIP
join:2002-04-25
Chesapeake, VA | Have you tried without the router attached yet by any chance to see if that makes any difference? |
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madden2k5
join:2009-04-09
Portsmouth, VA
 ·Cox HSI
| reply to pimpdad82
Well i know i had bad speed problems and CoxTech1 got it fixed, and it came down to them doing a node split, and once they did that my upload speeds went from around 2.7mb up with powerboost to 1.9mb up with powerboost most the time.
Then about a say 3 or so weeks ago i switched to this new modem, and ever since my upload speeds i have hit over 3mb up. But still gotta factor in powerboost, but still im atleast probably getting 2.5mb up without powerboost. |
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CoxTech1
VIP
join:2002-04-25
Chesapeake, VA | On that topic I did check the utilization report and found no conjestion issues. |
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madden2k5
join:2009-04-09
Portsmouth, VA
·Cox HSI
| Well i just ran a test on testmy.net for my upload speeds, and this helps show your constant speed of your upload, and here is my results.
:::.. Upload Stats ..:::
Upload Connection is:: 4032 Kbps about 4 Mbps (tested with 5983 kB)
Upload Speed is:: 492 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2009/06/26 - 12:11pm
Bottom Line:: 70X faster than 56K 1MB Upload in 2.08 sec
Tested from a 5983 kB file and took 12.156 seconds to complete
Upload Diagnosis:: Awesome! 20% + : 354.05 % faster than the average for host (cox.net)
U-Validation Link:: »testmy.net/stats/id-Q3R4ESW8J
User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0) [!]
Show this is what i am able to do with my SB6120 |
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pimpdad82
join:2004-09-12
Portsmouth, VA
| That's pretty amazing. I might just get one of those SB6120s one day if I get desperate enough.
Just curious madden... I'm in the Park Manor area of Portsmouth. Are you anywhere nearby? You're probably the guy taking all of my upload speed :P |
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madden2k5
join:2009-04-09
Portsmouth, VA
·Cox HSI
1 edit | LOL.. Well i dont know portsmouth super well, but im not too far from cradock area. But naw im not stealing all your upload bandwidth.. hell i had to keep complaining to get my speeds corrected only maybe 2 months ago. because i was only getting like 1-3mb down between the hours of 5pm till 1am daily. But CoxTech1 got that fixed for me. |
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pimpdad82
join:2004-09-12
Portsmouth, VA
| reply to CoxTech1
said by CoxTech1  :On that topic I did check the utilization report and found no conjestion issues. That doesn't surprise me since most of my neighbors are 60+ years old and don't own computers. Thanks again for all of your help. You got me further than anyone I talked to on the phone. |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| reply to pimpdad82
said by pimpdad82 :Unfortunately it did not seem to fix the problem though. If there isn't sufficient upload bandwidth on your node, firmware isn't going to make more available.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee |
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DDR329
@cox.net | CoxTech1 already confirmed the node isn't over saturated so that isn't the issue.
If everything is checking out you could always see if a tech could come out with a test modem and check the speeds. |
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pimpdad82
join:2004-09-12
Portsmouth, VA
1 edit | said by DDR329 :
CoxTech1 already confirmed the node isn't over saturated so that isn't the issue.
If everything is checking out you could always see if a tech could come out with a test modem and check the speeds.
I just wonder how far Cox will go to ensure I get one more mbps of upload speed (which just so happens to be the difference in tier). They could easily fall back to the "up to 3 mpbs" and the "speeds are not guaranteed" speech they like to advertise on their sites.
Will they even send a tech out for something like that? |
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madden2k5
join:2009-04-09
Portsmouth, VA
·Cox HSI
| I mean if you want them to send a tech out they will, but the thing is do you have there $3 a month insurance plan? because if not that a $50 charge as soon as the tech steps in your house. So if you dont have there insurance plan, i would recommend calling CS and asking for it to be added. |
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