wayjac
Premium,MVM
join:2001-12-22
Indy
 ·AT&T Midwest
| reply to easyed
Re: Resetting 2 Wire 1000 HW
If you are a att customer att tech support should be able to assist you with this issue
said by easyed  :I know there's a work around but that applies only to the newer firmware, which allows one to put in keycode number before changing/verifying password. I don't think there is any other way to do this, starting with either the 1800hg or 1701hg reset buttons are installed. The current 2wire's have the same instructions for "forgotten password" as the 1000sw/hw |
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easyed
join:2009-05-16
1 edit |
I am an AT & T customer. You think I should ring them rather than 2 Wire? |
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wayjac
Premium,MVM
join:2001-12-22
Indy | att is one option they have been using and supporting 2wire equipment since about 2002 |
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easyed
join:2009-05-16
| I am guessing this model is from around 2001. With that being said, SBC/SNET (at time) was using Speedstream modems. The first 2 wire I got from them was the HG 1801 G which arrived in early 2004. Do you think they'll have knowledge/support for this 1000 HW?
I don't know if this is true, some told me this model is one of the fastest modems that was ever put out, with better thoroughput than the newer 2 wires that came afterwards. One doesn't know if that's true since the 2 Wire 2700 D does go pretty well if it's set in routed LLC mode. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| said by easyed :Do you think they'll have knowledge/support for this 1000 HW? I would not hesitate to ask att for support on the 2wire 1000hw |
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easyed
join:2009-05-16
1 edit | Thank you wayjac for convincing me to ring AT & T. It went with out a hitch, and this back up modem has been successfully configured.
Now I have another question: I know the firmware is old, running version 3.5.5. Is it feasible to upgrade this and if so, where can it be found?
I did look on the 2 wire site, and all they had was drivers for the USB port of the modem. One is aware there is a version 4.2 something (not sure exactly) someplace. Thank you in advance. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| About the software..... you're not likely to gain much with a upgrade and there is the risk the modem can be rendered useless
I have a few questions.....
Does the 20 digit code ever change
Is the "temporary password" you were given still allow you to change the system password |
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easyed
join:2009-05-16
| Since this is a back up modem, and I have gotten it tuned in well to where I want it, upgrading the firmware is a lower priority now. As they say, If it's isn't broken, don't fix it.
To answer your questions: Before calling tech support today, I had a different 20 digit verifier code yesterday (didn't do anything then) to change the password than the one today. I don't recall all the digits, but know the code was different.
About the temporary password changing systemme password: Yes, it did allow this change. The temp password is an 8 digit code I had to enter, contaning letters and numerals. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| reply to easyed
said by easyed :Now I have another question: I know the firmware is old, running version 3.5.5. Is it feasible to upgrade this and if so, where can it be found? I did look on the 2 wire site, and all they had was drivers for the USB port of the modem. One is aware there is a version 4.2 something (not sure exactly) someplace. Thank you in advance. If you're referring to the 4.25.19 software, that's the factory installed software for the 2wire 2700HG-B
Your 2wire is the 1000HW if you must install different software
going above version 3.17.x is risky, because I don't think the software for the 1000 series ever got to 4.x.x
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easyed
join:2009-05-16
| Thank you for clarifying the firmware. That must have been was read.
I also have a pair of other 2 wires, the 2700 HG-B, and 2700 HG-D which came from Q West. I don't particularly care for the HG-D which seems to be slower than the B. Even though the 2700 D had to be modifed a bit with its VCI settings, it's still slower.
The firmware at moment is 3.5.5. No complaints about that, as this modem seems to load just well as the 2700 HG-B. If I have to nit pick and nag, it would be that when doing web based e mail from Yahoo, these seem to take a tad longer to send out, but not a real issue. Otherwise, it performs well, and speed test performance is very close to, or on par with newer equipment, if not a miniscule amount slower (we're talking about one bit or maybe 2 bits slower, no more). |
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wayjac
Premium,MVM
join:2001-12-22
Indy | I didn't know that you have spares..... I was afraid you would load some software on the 1000HW and make it useless and have no internet until you secured another modem. |
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