Topic 'Re: cable company goofs up' in forum 'Cable users' - dslreports.com http://www.dslreports.com/forum/Re-cable-company-goofs-up-22590925 en Fri, 10 Feb 2012 19:08:25 EDT Fri, 10 Feb 2012 19:08:25 EDT Re: cable company goofs up http://www.dslreports.com/forum/Re-cable-company-goofs-up-22658015 http://www.dslreports.com/forum/Re-cable-company-goofs-up-22658015 Sun, 05 Jul 2009 18:11:51 EDT Re: cable company goofs up http://www.dslreports.com/forum/Re-cable-company-goofs-up-22618480 http://www.dslreports.com/forum/Re-cable-company-goofs-up-22618480 Fri, 26 Jun 2009 22:02:38 EDT Re: cable company goofs up http://www.dslreports.com/forum/Re-cable-company-goofs-up-22611921
You've done your part to notify the provider.
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Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications.]]> http://www.dslreports.com/forum/Re-cable-company-goofs-up-22611921 Thu, 25 Jun 2009 21:07:08 EDT cable company goofs up http://www.dslreports.com/forum/cable-company-goofs-up-22590925
After he leaves I discover that the service is still on and works not through converter, but through the cable ready tvs still.

2 hours after I call the tech, I call customer service. I tell them that the service is still on for cable. They say it shouldn't be because I am no longer being billed for it and the tech says he downgraded the cable tv off. I tell them cable still on. They tell me to call back tomorrow. That maybe over the weekend it will shut off.

Next day. I call them again. Its still on. They say they will send tech department notification of such and the need for another tech to come by and turn it off.

At present, no calls for any techs at the cable company. They aren't acting on it.

I have done my part. I am not going to chase them. I am not getting billed for it. But the question is if I let the cable stay hooked up at this point and watch it, can I get in legal trouble for letting it still filter through the tvs. Even if they indefintely don't turn it off or act on this. Remember. I went out of my way to tell them to shut it off correctly. What are the legalities here. Hard to determine because it goes a little beyond passive cable theft. pjr]]> http://www.dslreports.com/forum/cable-company-goofs-up-22590925 Mon, 22 Jun 2009 12:35:48 EDT