said by Watcher_NNE :
FairPoint also got very stuck with the union as part of the deal. They are literally sucking the life out of the company. Ever see these guys work? IMHO, nobody can afford to pay the ridiculous cost of keeping these unions afloat.
How did I know that the unions would get brought in to this discussion. How do the unions have anything to do with the screwed up billing and the thousands of service requests that are stuck in Fairpoints computer systems? How do they have anything at all to do with the fact that due to these problems Fairpoint is struggling with customer retention?