bangaroo
Premium
join:2000-08-13
1 edit | reply to posthaste
Re: [Vista] Unable to Install, or Uninstall, Adobe Reader
Do you have full permissions and able to open the registry key with Regedit? |
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posthaste
join:2001-05-20
Champaign, IL | Error Opening Key
TypeLib cannot be opened.
An error is preventing this key from being opened.
Details: Access is denied.
Any suggestions?
Thanks again. |
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auggy
Premium,Mod
join:2001-12-24
Brockville, ON
 ·Cogeco Cable
 ·Bell Sympatico
Host:
Microsoft Help
| said by posthaste  :Error Opening Key TypeLib cannot be opened. An error is preventing this key from being opened. Details: Access is denied. Consider restoring security settings to default.
The command to do that in Windows Vista is in the following MS KB article along with other information:
»support.microsoft.com/kb/313222 |
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posthaste
join:2001-05-20
Champaign, IL
| said by auggy :said by posthaste :Error Opening Key TypeLib cannot be opened. An error is preventing this key from being opened. Details: Access is denied. Consider restoring security settings to default. The command to do that in Windows Vista is in the following MS KB article along with other information: » support.microsoft.com/kb/313222 Restoring security settings to default didn't work... still the exact same registry error as before. But, thank you for the suggestion. |
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auggy
Premium,Mod
join:2001-12-24
Brockville, ON | Do you get that same error in "Safe Mode"? |
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posthaste
join:2001-05-20
Champaign, IL | I rebooted into safe mode, but was unable to install or uninstall anything because the Windows Installer wasn't running. Did I miss something? Should I try safe mode with networking? |
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bangaroo
Premium
join:2000-08-13 | I would think the Windows Installer would be running in Safe Mode. But check your Services and start the Windows Installer if it is not started. The retry.
Start > Run > services.msc |
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auggy
Premium,Mod
join:2001-12-24
Brockville, ON
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Host:
Microsoft Help
| reply to posthaste
The Windows Installer may not run in Safe Mode.
However I was under the impression that you could not modify the permissions on the following registry key using regedit:
HKEY_LOCAL_MACHINE\Software\Class\Interface\(46B89F5A-769D-4792-AD9A-E3755915CB3}\TypeLib
Do you get an "access denied" error trying to modify the permissions at that key?
If so, does the same error occur in Safe Mode? |
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bangaroo
Premium
join:2000-08-13 | On a side note tangent, I don't have a Class key on my Vista 32bit Home Basic system.
HKEY_LOCAL_MACHINE\Software\Class
On my system I have
HKEY_LOCAL_MACHINE\Software\Classes |
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bangaroo
Premium
join:2000-08-13
| reply to auggy
said by auggy :The Windows Installer may not run in Safe Mode. You are right. Windows Installer does not run in Safe Mode. I never knew programs could not be installed/uninstalled in Safe Mode.
I just tried to start the Windows Installer Service in Safe Mode and got a 1084 error. Also tried to uninstall Adobe Reader 9.1 and couldn't because Windows Installer wasn't running. |
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posthaste
join:2001-05-20
Champaign, IL
1 edit | reply to auggy
said by auggy :The Windows Installer may not run in Safe Mode. However I was under the impression that you could not modify the permissions on the following registry key using regedit: HKEY_LOCAL_MACHINE\Software\Class\Interface\(46B89F5A-769D-4792-AD9A-E3755915CB3}\TypeLib
Do you get an "access denied" error trying to modify the permissions at that key? If so, does the same error occur in Safe Mode? I'm not even able to open the key, so it's not possible to change its permissions
Edit: I just rebooted and cofirmed that Windows Installer is always disabled in Safe Mode. |
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auggy
Premium,Mod
join:2001-12-24
Brockville, ON
·Cogeco Cable
·Bell Sympatico
Host:
Microsoft Help
| Before opening regedit.exe, can you right-click regedit.exe and select "Run as administrator".
Also, to rule out a problem with your user account, can you try another user account with administrator privileges (create one if necessary) and see if the same problems exist. |
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