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Forums » Equipment Support » Hardware By Brand » Netopia/Cayman » Netopia 3347 dedicated to Qwest
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dandgann

join:2009-06-26
Pleasant Grove, UT

reply to tschmidt
Re: Netopia 3347 dedicated to Qwest


Netopia Connection screen

ACN modem connection screen
Tom,

That was very helpful. I've set up the Netopia gateway as shown in the attached image. I've tried to determine what the VPI and VCI settings might be first by looking on the UI of the modem provided by ACN, second by searching on the internet, and finally by calling the support people from the ISP. Nothing! I've also included an attachment showing the ACN modem's connection settings in case any of it can be used to answer this question when viewed by someone who knows what they're doing. The support people just say they don't know that kind of information and recommend buying a stand-alone wireless router from Radio Shack. I intend to call them back and see if I get a different response from a different technician but I'm afraid they've been trained to respond in the way the first one did. Why they insist on our using their modem I don't know. We're paying them for the service!

I am tempted to start plugging in values and use trial and error.

Any more pointers or ideas would be gratefully accepted.

Dan


tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
Here are a few more to try.

»The Unofficial SpeedStream 5260 ---> 5660 FAQ »What is this VCI/VPI stuff? What do I enter?

/tom

dandgann

join:2009-06-26
Pleasant Grove, UT

Thanks again, Tom.

After my last post I started trying different values. My first one tried worked! After the connection was up the UI showed that this signal is associated with Covad. The values I used (so that it might help others in the same boat) were 0/35. I really appreciate the time you took to point me in the right direction. It's great when stuff works!

Dan

daveinpoway
Premium
join:2006-07-03
Poway, CA

I suspect that if you had turned on the Netopia modem's "Autosensing" function, the modem would have learned the required parameters for your connection.

Here is an interesting list of setup parameters for ISP's around the world: »server.iad.liveperson.net/hc/s-9···ion=view
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Forums » Equipment Support » Hardware By Brand » Netopia/Cayman


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