Internet is "going away" again in AT&T Southwest

Re: Internet is "going away" again

Mon, 29 Jun 2009 16:05:17 EDT

marti : Order of events. I had no internet when I got up this morning. I unplugged the modem and plugged in back in again. After I had connectivity, I was able to reach DSLReports and saw that you had responded to my thread. I then changed my router settings to the AT&T DNS servers.

I can hope that this solved the problem ....

thanks again for your help
--
Team Discovery

Re: Internet is "going away" again

Mon, 29 Jun 2009 15:49:13 EDT

NormanS : I am not clear on the chronology of your actions, and the resulting events.

In any case, though I have never had trouble with the ATTIS DNS servers, some in AT&T Midwest, and Nevada, have apparently had troubles. You might temporarily try third party DNS servers, either Level 3 (pick any two: 4.2.2.1, 4.2.2.2, 4.2.2.3, 4.2.2.4, 4.2.2.5, 4.2.2.6), or OpenDNS (208.67.222.222, 208.67.220.220). OpenDNS does not report a proper NXDOMAIN error, unless you sign up an account with them, and configure the account in their "Dashboard". But as a temporary test, it should be fine.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: Internet is "going away" again

Mon, 29 Jun 2009 08:52:05 EDT

marti : Thanks Norman. I got up this morning to find that I had no internet again! I unplugged the modem, plugged it back in, and had a connection again. The is modem (probably two years old) Motorola, style MSTATEA.

I changed the DNS settings per your advice in the router.

Strange that things would be happening now if it was the router settings.
--
Team Discovery

Re: Internet is "going away" again

Mon, 29 Jun 2009 01:56:53 EDT

NormanS : What does 'ipconfig -all' tell you about your DNS servers? If you are seeing a private IP address, such as 192.168.0.1, you might have trouble. I find that I have to turn off DNS relay in my router and manually code the ATTIS DNS servers ([68.94.156.1] and [68.94.157.1]) in my router, or I get weird results.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: Internet is "going away" again

Sun, 28 Jun 2009 11:38:06 EDT

Flippant : Well considering there are some 15 devices on my home network including a gamer, another heavy internet activity taking place, and 2 casual users the test was not under ideal situation. No complaints by the users on the network so it is working fine for me. :D

Re: Internet is "going away" again

Sat, 27 Jun 2009 17:54:08 EDT

Gaff :

said by Flippant :

All working smoothly here.


C:\Documents and Settings>tracert google.com
 
Tracing route to google.com [74.125.127.100]
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  192.168.1.1
  2     7 ms     1 ms     2 ms  192.168.0.1
  3   164 ms    11 ms    37 ms  bras10-l0.hstntx.sbcglobal.net [151.164...]
  4    69 ms    71 ms    68 ms  dist2-vlan60.hstntx.sbcglobal.net [151.164.11.19]
  5     9 ms     8 ms     8 ms  bb2-g14-0.hstntx.sbcglobal.net [151.164.92.206]
  6    15 ms    16 ms    15 ms  ex1-p2-0.eqdltx.sbcglobal.net [151.164.40.33]
  7    35 ms    27 ms    27 ms  72.14.197.113
  8    55 ms    17 ms    26 ms  66.249.94.94
  9    25 ms    25 ms    25 ms  216.239.47.121
 10    65 ms    50 ms    60 ms  209.85.253.173
 11   149 ms    47 ms    64 ms  209.85.241.23
 12    48 ms    48 ms    97 ms  pz-in-f100.google.com [74.125.127.100]
 
Trace complete.

I wouldn't exactly say smooth :p

You have some unusual hops in there.

Can't say I have noticed any issues myself.

--
My PC Gaming Blog
»thegaffadin.blogspot.com

Re: Internet is "going away" again

Sat, 27 Jun 2009 15:39:58 EDT

marti : I lost DSLReports before y'all posted. I left the house and just came back home. I unplugged the modem and the router, plugged them back in and here I am.

I don't think it's me.
--
Team Discovery

Re: Internet is "going away" again

Sat, 27 Jun 2009 15:34:29 EDT

Flippant : All working smoothly here. Traceroute is your friend. Here is what mine looks like to google


C:\Documents and Settings>tracert google.com
 
Tracing route to google.com [74.125.127.100]
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  192.168.1.1
  2     7 ms     1 ms     2 ms  192.168.0.1
  3   164 ms    11 ms    37 ms  bras10-l0.hstntx.sbcglobal.net [151.164...]
  4    69 ms    71 ms    68 ms  dist2-vlan60.hstntx.sbcglobal.net [151.164.11.19]
  5     9 ms     8 ms     8 ms  bb2-g14-0.hstntx.sbcglobal.net [151.164.92.206]
  6    15 ms    16 ms    15 ms  ex1-p2-0.eqdltx.sbcglobal.net [151.164.40.33]
  7    35 ms    27 ms    27 ms  72.14.197.113
  8    55 ms    17 ms    26 ms  66.249.94.94
  9    25 ms    25 ms    25 ms  216.239.47.121
 10    65 ms    50 ms    60 ms  209.85.253.173
 11   149 ms    47 ms    64 ms  209.85.241.23
 12    48 ms    48 ms    97 ms  pz-in-f100.google.com [74.125.127.100]
 
Trace complete.

Re: Internet is "going away" again

Sat, 27 Jun 2009 14:04:27 EDT

Frohike : Do a tracert to google.com and post your results.

Also, what equipment do you have? Like what modem and router you using etc...

Internet is "going away" again

Sat, 27 Jun 2009 12:45:27 EDT

marti : I can get here and a few other places. No Google, no Yahoo, etc.

77598 is my zip. Anyone else?
--
Team Discovery