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Forums » Tech and Talk » OS and Software » Microsoft Help » [Vista] Unable to Install, or Uninstall, Adobe Reader
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[Word] Wife's Word docs randomly corrupt- Why? »
« [Info] FAQ: Making sense of the Windows 7 upgrade options  
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posthaste

join:2001-05-20
Champaign, IL
reply to bangaroo
Re: [Vista] Unable to Install, or Uninstall, Adobe Reader

Error Opening Key

TypeLib cannot be opened.
An error is preventing this key from being opened.
Details: Access is denied.

Any suggestions?

Thanks again.


auggy
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join:2001-12-24
Brockville, ON
·Cogeco Cable

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Microsoft Help
said by posthaste See Profile :

Error Opening Key

TypeLib cannot be opened.
An error is preventing this key from being opened.
Details: Access is denied.

Consider restoring security settings to default.

The command to do that in Windows Vista is in the following MS KB article along with other information:

»support.microsoft.com/kb/313222

posthaste

join:2001-05-20
Champaign, IL

said by auggy See Profile :

said by posthaste See Profile :

Error Opening Key

TypeLib cannot be opened.
An error is preventing this key from being opened.
Details: Access is denied.

Consider restoring security settings to default.

The command to do that in Windows Vista is in the following MS KB article along with other information:

»support.microsoft.com/kb/313222
Restoring security settings to default didn't work... still the exact same registry error as before. But, thank you for the suggestion.


auggy
Premium,Mod
join:2001-12-24
Brockville, ON
Do you get that same error in "Safe Mode"?

posthaste

join:2001-05-20
Champaign, IL
I rebooted into safe mode, but was unable to install or uninstall anything because the Windows Installer wasn't running. Did I miss something? Should I try safe mode with networking?


bangaroo
Premium
join:2000-08-13
I would think the Windows Installer would be running in Safe Mode. But check your Services and start the Windows Installer if it is not started. The retry.

Start > Run > services.msc


auggy
Premium,Mod
join:2001-12-24
Brockville, ON
·Cogeco Cable

Host:
Microsoft Help
reply to posthaste
The Windows Installer may not run in Safe Mode.

However I was under the impression that you could not modify the permissions on the following registry key using regedit:

HKEY_LOCAL_MACHINE\Software\Class\Interface\(46B89F5A-769D-4792-AD9A-E3755915CB3}\TypeLib

Do you get an "access denied" error trying to modify the permissions at that key?

If so, does the same error occur in Safe Mode?


bangaroo
Premium
join:2000-08-13
On a side note tangent, I don't have a Class key on my Vista 32bit Home Basic system.

HKEY_LOCAL_MACHINE\Software\Class

On my system I have
HKEY_LOCAL_MACHINE\Software\Classes


bangaroo
Premium
join:2000-08-13

reply to auggy
said by auggy See Profile :

The Windows Installer may not run in Safe Mode.

You are right. Windows Installer does not run in Safe Mode. I never knew programs could not be installed/uninstalled in Safe Mode.

I just tried to start the Windows Installer Service in Safe Mode and got a 1084 error. Also tried to uninstall Adobe Reader 9.1 and couldn't because Windows Installer wasn't running.

posthaste

join:2001-05-20
Champaign, IL


1 edit
reply to auggy
said by auggy See Profile :

The Windows Installer may not run in Safe Mode.

However I was under the impression that you could not modify the permissions on the following registry key using regedit:

HKEY_LOCAL_MACHINE\Software\Class\Interface\(46B89F5A-769D-4792-AD9A-E3755915CB3}\TypeLib

Do you get an "access denied" error trying to modify the permissions at that key?

If so, does the same error occur in Safe Mode?
I'm not even able to open the key, so it's not possible to change its permissions

Edit: I just rebooted and cofirmed that Windows Installer is always disabled in Safe Mode.


auggy
Premium,Mod
join:2001-12-24
Brockville, ON
·Cogeco Cable

Host:
Microsoft Help
Before opening regedit.exe, can you right-click regedit.exe and select "Run as administrator".

Also, to rule out a problem with your user account, can you try another user account with administrator privileges (create one if necessary) and see if the same problems exist.
-
Forums » Tech and Talk » OS and Software » Microsoft Help[Word] Wife's Word docs randomly corrupt- Why? »
« [Info] FAQ: Making sense of the Windows 7 upgrade options  


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