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neumannu47
Premium
join:2002-08-14
USA
 ·Vonage
3 edits | reply to VOIPoTim
Re: No Service
The problem was that the SIP server address had not been updated in my ATA. When I rebooted the ATA, it lost its connection and was not able to reestablish it with the wrong address. Your tech and I went through the configuration on chat, and now it is working. He's going to send a new ATA sent out this week, so hopefully that will solve the problem.
The pioneers take the arrows, and that's fine. All is well, and I'm a happy VOIPo customer. As usual, except for the delay, the customer service provided by VOIPo is excellent.
If I overreacted, it's because of my previous experiences with Vonage, Packet8, Teleblend, and, God forbid, SunRocket. | |
VOIPoTim
VOIPo.com
Premium,VIP
join:2006-06-06
Houston, TX
| said by neumannu47  :The problem was that the SIP server address had not been updated in my ATA. When I rebooted the ATA, it lost its connection and was not able to reestablish it with the wrong address. Your tech and I went through the configuration on chat, and now it is working. He's going to send a new ATA sent out this week, so hopefully that will solve the problem. The pioneers take the arrows, and that's fine. All is well, and I'm a happy VOIPo customer. As usual, except for the delay, the customer service provided by VOIPo is excellent. That makes sense then since it was a Grandstream device and we don't provision/update them anymore.
Glad to hear you're back up and running and have a Linksys device going out.
Have a great weekend! | |
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