jsgiv
join:2009-03-01
Woodstock, GA
1 edit | How can someone use 250G in a month? said by laserray0:It's ok, I wish Comcast would just get a clue. It's going to take more than one letter to get them off their butts. Hopefully others will copy and send letters to their attorney generals. I normally send a copy to whoever I filed the complaint against. The attorney general will do the same. I have nothing to hide from Comcast. I have been a good customer, under the many names of my cable company. I am being fair to them, just wish they would be fair to me. I thank you all for your help, including the spelling corrections. Don't get me wrong - I certainly back you up with regards to your argument about CC needing to provide a tool to identify the amount of bandwidth usage if they're going to require/enforce a cap - however, I've just gotta ask: What the heck are you downloading that pushes 250GB/Month? And even then - are you really pushing that much each and every month?
I consider myself a *heavy* user (work from home, pull down a lot of software, lots of traffic, gaming, several computers on the network, etc.) - yet I'm lucky to push 100 GB/month. The most I've used (by my estimates) is around 7-8 GB in a single day - on average - I'll use approximately 1-3GB day - if that..
To hit the 250GB cap - you have to be using 8.33GB/day - which is close to 6MB/minute - 24/7 - that's a LOT of usage.. Just trying to really understand how one can use that much? Especially considering when you factor in "life" into that equation (i.e. if you figure sleep / shower / breakfast into that equation - now your down to 14-15 hours/day to use that 8.33 GB - which pushes it to almost 10MB/minute average - 14-15 hours a day, 30 days straight).
Maybe I'm just not cool and fully use my connection enough?  | |
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  funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6
1 edit | Re: How can someone use 250G in a month? Some of the things that I have run across
1. You have kids or roommates with their own habits
2. You file-share including uploading popular or rare files or otherwise more than your fair-share on the file-sharing network
by far the most frequent are some combination of those two
3. You do a lot of online backups (Dave Winer, the inventor of RSS, was kicked off Comcast for backing up his podcasts)
4. You downloaded all of the Olympic HD content (twice)
5. You are deaf and you use high-bandwidth video to communicate using American Sign-Language
6. You download large and highly-detailed weather maps
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Evil does seek to maintain power by suppressing the truth, or by misleading the innocent. --Spock and McCoy stardate 5029.5 | |
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 |  koshoka
join:2006-12-01
Pottsville, PA
1 edit | Re: How can someone use 250G in a month? said by funchords:3. You do a lot of online backups (Dave Winer, the inventor of RSS, was kicked off Comcast for backing up his podcasts) That's funny. Dave was booted off Comcast before the caps and he was using better than 450 GB/mnth.
Must have been some big a$$ podcasts!
Comcast (or any other provider) can not offer unlimited bandwidth at unlimited speeds to every single customer.
Much of Comcast's woes regarding this issue was their hostile attitude towards heavy users.
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Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications. | |
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2 edits | Re: How can someone use 250G in a month? said by koshoka:Comcast (or any other provider) can not offer unlimited bandwidth at unlimited speeds to every single customer. Much of Comcast's woes regarding this issue was their hostile attitude towards heavy users. The 6 Mb/sec line could offer 1.8TB/month. That is not unlimited speeds, nor unlimited bandwidth and was within what the customer (thought he) purchased.
Even a 1 Mbit/sec used 24/7 would be over the 250 GB/mo limit.
Hostile attitude ? Yes, you characterized that portion perfectly.
The "Comcast (or any other provider) can not offer unlimited bandwidth at unlimited speeds to every single customer" is a red herring. Nobody asked for 14 million subscribers to have 100 Mbit connections to the internet, just, according to CC's own numbers published, a small 0.1% asking to use the line they purchased access to to its own potential. Note that even the 500 GB/mo mark is less than 30% of that potential. We are not even going to talk about the higher tiers that have the same limits on much higher speeds, just about the base 6 or 8 Mbit. Somehow I believe what those customers expected was not that extraordinary.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | | koshoka
join:2006-12-01
Pottsville, PA
1 edit | Re: How can someone use 250G in a month? Volume and speed are not the same thing. | |
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1 edit | Speed is no help if the bandwidth cap is low Good speed at very low bandwidth caps is not useful. | |
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| | | | | koshoka
join:2006-12-01
Pottsville, PA
1 edit | Re: Speed is no help if the bandwidth cap is low So your problem is that 250gb is a "very low..cap"? Even tho 99.9% of user don't reach that cap? | |
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1 edit | Service is metered, but no meter offered My problem is that people were kicked off when a cap was not disclosed and that a meter is not offered although the service is metered. My problem is that the service is implied to be unlimited when it actually is limited. My problem is that fiber is implied while fiber is not connected to the customer's home. My problem is that the service is implied to have this great speed while that speed is available to be used only 1/7th of the time to not run into issues. My problem is people being cut off for one year for being in violation of a rule that supposedly did not exist.
I have lots of problems.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | | | | | |  EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9
1 edit | Re: Service is metered, but no meter offered said by sturmvogel:and that a meter is not offered although the service is metered. No one is billed per byte used. | |
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1 edit | Re: Service is metered, but no meter offered said by EG:said by sturmvogel:and that a meter is not offered although the service is metered. No one is billed per byte used. Certainly.What is the 250 GB limit ? Do things happen when it is passed ? How can a regular customer know when he is at 249 GB or 251 ?
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | | | | | | | | EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9
1 edit | Re: Service is metered, but no meter offered said by sturmvogel:Certainly.What is the 250 GB limit ? Do things happen when it is passed ? How can a regular customer know when he is at 249 GB or 251 ? My response was meant only for your statement that it is a metered service. Technically it is only metered for their internal purposes. It is NOT a metered service per-se.
I do not wish to discuss your other questions with you as they have been discussed ad-nauseum here | |
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| | | | | | | |  IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
1 edit | said by EG:No one is billed per byte used. You absolutely are billed per byte used... because the most you are supposed to use is 250GB. That is a cap. Comcast says that any more than that is excessive use and subjects you to a ban for up to a year.
Comcast takes care of the metering on their end.
($42.95 or $52.95 or $62.95 or $139.95) Divided by 250GB is your effective cost per byte.
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"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army | |
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| | | | | | | | | EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9
1 edit | Re: Service is metered, but no meter offered said by IPPlanMan:You absolutely are billed per byte used... because the most you are supposed to use is 250GB. That is a cap. Comcast says that any more than that is excessive use and subjects you to a ban for up to a year. That's not a hard cap..
Again, there is no direct/exact per byte billing..
I don't wish to argue semantics..
Have fun ! | |
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| | | | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
1 edit | Re: Service is metered, but no meter offered It's a hard cap as defining excessive use... good enough for me. | |
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1 edit | Re: Service is metered, but no meter offered said by IPPlanMan:It's a hard cap as defining excessive use... good enough for me. First there was the denial of the cap, then the cap only in some areas, then the cap as "soft". When one gets his account terminated, what you call it does not matter. Semantics seems are ok only when the provider uses it.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | | | | | |  dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18
4 edits | Where is the Comcast claim to "unlimited?" said by sturmvogel:My problem is that people were kicked off when a cap was not disclosed and that a meter is not offered although the service is metered. My problem is that the service is implied to be unlimited when it actually is limited. My problem is that fiber is implied while fiber is not connected to the customer's home. My problem is that the service is implied to have this great speed while that speed is available to be used only 1/7th of the time to not run into issues. My problem is people being cut off for one year for being in violation of a rule that supposedly did not exist. I have lots of problems. Naw...
No where is is claimed to be unlimited, is it?
Please show me, thanks!
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Think outside the Fox... Opera | |
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2 edits | Re: Where is the Comcast claim to "unlimited?" said by dadkins:said by sturmvogel:My problem is that people were kicked off when a cap was not disclosed and that a meter is not offered although the service is metered. My problem is that the service is implied to be unlimited when it actually is limited. My problem is that fiber is implied while fiber is not connected to the customer's home. My problem is that the service is implied to have this great speed while that speed is available to be used only 1/7th of the time to not run into issues. My problem is people being cut off for one year for being in violation of a rule that supposedly did not exist. I have lots of problems. Naw... No where is is claimed to be unlimited, is it? Please show me, thanks! Show me any of the advertisements where the 250 GB limit is shown.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | | | | | | | | dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18
1 edit | Re: Where is the Comcast claim to "unlimited?" I'm not the one making claims, you are.
You show me. | |
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| | | | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
4 edits | Re: Where is the Comcast claim to "unlimited?" said by dadkins:I'm not the one making claims, you are. You show me. Are you serious?
"Although Comcast advertises an unlimited cable-internet use policy, many heavy downloaders have run into an invisible cap, which triggers a call from Comcast's Security Department that flags their account for excessive use."
»gizmodo.com/gadgets/internet/com···0315.php
"Until last summer, the service was advertised as "unlimited."
»www.securityfocus.com/news/7940
"Quite understandably, since Comcast advertises unlimited bandwidth, Spalletta filed a complaint with the Montgomery County Office of Cable and Communication Services."
»webhosting.devshed.com/c/a/Web-H···ndwidth/
Should I keep going?
Your move.
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"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army | |
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1 edit | Re: Where is the Comcast claim to "unlimited?" The three articles you Googled are peoples interpretation of what was advertized and none of them site an actual source of this advertizing. Now that you have posted your comments, can someone quote your interpretation as fact?
I think the last time I actually saw an "unlimited" ad it was many years ago and I think it was about "unlimited access" which was refering to broadband always on vs time based dial up. | |
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1 edit | Re: Where is the Comcast claim to "unlimited?" said by Sofa King:The three articles you Googled are peoples interpretation of what was advertized and none of them site an actual source of this advertizing. Now that you have posted your comments, can someone quote your interpretation as fact? I think the last time I actually saw an "unlimited" ad it was many years ago and I think it was about "unlimited access" which was refering to broadband always on vs time based dial up. And if the broadband is "always on" but you can use it for only 1/7th of the time, should that not be part of the advertisement ?
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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3 edits | If the cap is too limited, consider commercial or other svc said by sturmvogel:And if the broadband is "always on" but you can use it for only 1/7th of the time, should that not be part of the advertisement ? I believe the concept of caps (or a tier) is to allow residential speeds to continue to grow, but if residential service at these speeds is operated under commercial like levels (7x24, sharing bandwidth, participating in 24 content services (some for profit), etc) then that user should move to a commercial service. | |
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3 edits | Re: If the cap is too limited, consider commercial or other said by Sofa King:then that user should move to a commercial service. Which is not offered.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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2 edits | Re: If the cap is too limited, consider commercial or other svc said by sturmvogel:said by Sofa King:then that user should move to a commercial service. Which is not offered. There are plenty of commercial ISPs and services to pick from. | |
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1 edit | Re: If the cap is too limited, consider commercial or other svc said by Sofa King:said by sturmvogel:said by Sofa King:then that user should move to a commercial service. Which is not offered. There are plenty of commercial ISPs and services to pick from. Not in many areas, this is where the monopoly/duopoly problem comes into play.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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2 edits | If the cap is too limited, move said by sturmvogel:Not in many areas, this is where the monopoly/duopoly problem comes into play. Move. I live in a rural area by choice and don't believe I am entitled to having a Starbucks, Dunkin Donuts and Crispy Creme at the corner. | |
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2 edits | Re: If the cap is too limited, move said by Sofa King:said by sturmvogel:Not in many areas, this is where the monopoly/duopoly problem comes into play. Move. I live in a rural area by choice and don't believe I am entitled to having a Starbucks, Dunkin Donuts and Crispy Creme at the corner. That's right. When a problem arises, instead of working toward making things better, one should just move away. Great suggestion, thanks, will keep it in mind if roads get worse, crime appears or maybe the grass dies out.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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1 edit | Re: If the cap is too limited, move said by sturmvogel:That's right. When a problem arises, instead of working toward making things better, one should just move away. Great suggestion, thanks, will keep it in mind if roads get worse, crime appears or maybe the grass dies out. That happens every day and people do. If the location cannot support the level if investment, who should pay for it? | |
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1 edit | Same service for years, then CC suddenly imposed the cap said by Sofa King:said by sturmvogel:That's right. When a problem arises, instead of working toward making things better, one should just move away. Great suggestion, thanks, will keep it in mind if roads get worse, crime appears or maybe the grass dies out. That happens every day and people do. If the location cannot support the level if investment, who should pay for it? I pay for services and paid for the same level for many years. Suddenly CC decided that I should be allowed to use only 250 GB. The "investment" was already made. This is about artificial scarcity and fighting against emerging competing video services.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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1 edit | Re: Same service for years, then CC suddenly imposed the cap said by sturmvogel:I pay for services and paid for the same level for many years. Suddenly CC decided that I should be allowed to use only 250 GB. The "investment" was already made. This is about artificial scarcity and fighting against emerging competing video services. Many flaws in your logic. 1) I expect your service speeds and usage patters are different they were many years ago. 2) your belief that there was a one time "investment" vs the fact that networks are constantly upgraded to keep up with growth. 3) your belief that broadband is an entitled service vs a business offering 4) Comcast always had a cap (albeit invisible) and only recently was required to publish the 250G number. | |
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| | | | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
4 edits | Unreal...
I guess that they're all incorrect interpretations...
Every last one of them.
They're all wrong. You're actually right..... or something. | |
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1 edit | Re: Where is the Comcast claim to "unlimited?" said by IPPlanMan:Unreal... I guess that they're all incorrect interpretations... Every last one of them. Trace them and see if you can find the official souces. | |
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| | | | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
2 edits | said by Sofa King:The three articles you Googled are peoples interpretation of what was advertized and none of them site an actual source of this advertizing. Now that you have posted your comments, can someone quote your interpretation as fact? I think the last time I actually saw an "unlimited" ad it was many years ago and I think it was about "unlimited access" which was refering to broadband always on vs time based dial up. Yes they can.
Oh... so there was unlimited something or other... But that's your interpretation, so I'm going to write it off as a fabrication and a figment of your imagination....
Show me an advertisement!
I don't believe you otherwise.
Oh... and you failed...
Isn't that a ridiculous line of reasoning? Really, isn't it?
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"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army | |
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| | | | | | | | | | | Re: Bandwidth Limits/Congestion Management - All discussion here said by IPPlanMan:said by Sofa King:Now that you have posted your comments, can someone quote your interpretation as fact? Yes they can. All I can say to that is Wow. You obviously don't understand facts (with data to support them) from hearsay.
Now that I wrote that down... It is a fact and all your previous statements may be dismissed. | |
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| | | | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
1 edit | Re: Bandwidth Limits/Congestion Management - All discussion here Facts are hard things. They get in the way of opinions.
And if you're right about something, I'll quote you as fact too. | |
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| | | | | | | | | | | Re: Bandwidth Limits/Congestion Management - All discussion here said by IPPlanMan:And if you're right about something, I'll quote you as fact too. It is wrong to quote something as fact just because in your opinion someone else's opinion is right.
A fact is something that can be shown to be true, to exist, or to have happened | |
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| | | | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1 | Re: Bandwidth Limits/Congestion Management - All discussion here said by Sofa King:said by IPPlanMan:And if you're right about something, I'll quote you as fact too. It is wrong to quote something as fact just because in your opinion someone else's opinion is right. A fact is something that can be shown to be true, to exist, or to have happened Guess I still haven't shown it...
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"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army | |
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| | | | | | | | | EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9
1 edit | said by IPPlanMan:Are you serious? Should I keep going? Your move. Take another look at the dates of those articles.. | |
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| | | | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
2 edits | Re: Where is the Comcast claim to "unlimited?" What's wrong with the dates? Truth is truth. Facts are facts.
It is an incontrovertible fact that Comcast advertised unlimited service. | |
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2 edits | Re: Where is the Comcast claim to "unlimited?" said by IPPlanMan:What's wrong with the dates? Truth is truth. Facts are facts. It is an incontrovertible fact that Comcast advertised unlimited service. When reality does not fit a specific mindset of a corporation or people in power, I have seen those trying to adjust the reality. Who would you believe, the corporation and its supporters or your lying eyes ?
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | | | | | | | | dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18 | Show me a Comcast advertisement of unlimited... | |
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| | | | | | | | |  sortofageekNot TroublePremium,Mod
join:2001-08-19
There & Then
kudos:14 | Re: Bandwidth Limits/Congestion Management - All discussion here Time out, guys. Everyone go for a walk or watch a movie or something. This is painful.  | |
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| | | | | | | | funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6
2 edits | said by dadkins:No where is is claimed to be unlimited, is it? Please show me, thanks! Really? You really didn't see this the last half-dozen or so times this question has been brought up? (Is this not in the FAQ?)
Comcast did advertise the service as unlimited. A few years ago, they stopped advertising that feature, but failed to really announce any change. Calls to customer support and sales desks showed that their own personnel were believing that there were no limits, even though Comcast had stopped using the word unlimited in their ad copy.
The first TOS changes around this occurred around February 2008 (immediately prior to the Harvard FCC hearing). In August 2008, the Invisicap became the 250 GB designation of "excessive use." Exceeding that amount, plus being one of the top 1,000 users on the Comcast system, results in a warning. On the second offense, you're done for the year.
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Evil does seek to maintain power by suppressing the truth, or by misleading the innocent. --Spock and McCoy stardate 5029.5 | |
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| | | | | | | koshoka
join:2006-12-01
Pottsville, PA | Re: Bandwidth Limits/Congestion Management - All discussion here All providers have to manage their network somehow. If there was an easy way, providers would do it. It's an emerging market, so there are going to be some growing pains.
If you have so many issues with Comcast, you can always choose another provider.
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Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications. | |
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| | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1 | Re: Bandwidth Limits/Congestion Management - All discussion here 100% total agreement.
Here's a Ferrari... but it has a 1 gallon gas tank... That's good enough for "Comcast Town" I guess....
I mean, why would you want to drive anywhere else? | |
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| | funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6
1 edit | said by koshoka:said by funchords:3. You do a lot of online backups (Dave Winer, the inventor of RSS, was kicked off Comcast for backing up his podcasts) That's funny. Dave was booted off Comcast before the caps and he was using better than 450 GB/mnth. The question asked was, "What the heck are you downloading that pushes 250GB/Month?"
As 450 GB > 250 GB, then this and every other pre-250 GB incident would serve as an example of what types of activity push around that kind of bandwidth.
(And, yes, I agree with you. That's a lot of podcasts.)
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Evil does seek to maintain power by suppressing the truth, or by misleading the innocent. --Spock and McCoy stardate 5029.5 | |
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join:2006-12-01
Pottsville, PA
1 edit | Re: How can someone use 250G in a month? It isn't true that Dave Winer was booted for "backing up podcasts". He's a profession Technologist and was using his residential account for business.
It's not a fair comparison for Joe User.
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Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications. | |
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| | | | funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6 | Re: How can someone use 250G in a month? said by koshoka:It isn't true that Dave Winer was booted for "backing up podcasts". He's a profession Technologist and was using his residential account for business. Again, I answered the question being asked. As to whether or not it was a business use or fair or right or dumb, I'll leave to you.
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Evil does seek to maintain power by suppressing the truth, or by misleading the innocent. --Spock and McCoy stardate 5029.5 | |
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| | | | | koshoka
join:2006-12-01
Pottsville, PA | Re: How can someone use 250G in a month? You answered with a falsehood and go called on it. | |
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| | | | | | funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6 | Re: How can someone use 250G in a month? said by koshoka:You answered with a falsehood and go called on it. If there's something false, then call me out on it. Don't just accuse me, show me what's false! | |
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| | | | | | | | | Re: How can someone use 250G in a month? said by funchords:said by koshoka:You answered with a falsehood and go called on it. If there's something false, then call me out on it. Don't just accuse me, show me what's false! If I may chime in, I believe I see echoes of the "abuse" department. Very familiar. Arrogant.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | Early in my 1st post I explained how one could exceed that limit.
I have nothing to hide.
I bought a HD box called Popcorn Hour.
It plays HD movies and TV shows.
You can download and even stream HD content.
I was having fun with my little box.
The video quality is amazing.
8 gigs is about 2-3 hours of 1080p HD video.
No you are not cool, you are not up on the latest thing.
Thats ok. I though the same as you, but times change.
I have no problem with the rules Comcast is enforcing.
I just wish I could KNOW how much I am using so I don't go over again and lose my service.
Why they want it to be a mystery, is anyone's guess.
And as soon as I can dump their ass, I will.
They still have a monoply in my area, but that will change. | |
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