easyed
join:2009-05-16
1 edit | reply to wayjac
Re: Resetting 2 Wire 1000 HW
I am an AT & T customer. You think I should ring them rather than 2 Wire? |
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wayjac
Premium,MVM
join:2001-12-22
Indy | att is one option they have been using and supporting 2wire equipment since about 2002 |
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easyed
join:2009-05-16
| I am guessing this model is from around 2001. With that being said, SBC/SNET (at time) was using Speedstream modems. The first 2 wire I got from them was the HG 1801 G which arrived in early 2004. Do you think they'll have knowledge/support for this 1000 HW?
I don't know if this is true, some told me this model is one of the fastest modems that was ever put out, with better thoroughput than the newer 2 wires that came afterwards. One doesn't know if that's true since the 2 Wire 2700 D does go pretty well if it's set in routed LLC mode. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
 ·AT&T Midwest
| said by easyed  :Do you think they'll have knowledge/support for this 1000 HW? I would not hesitate to ask att for support on the 2wire 1000hw |
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easyed
join:2009-05-16
1 edit | Thank you wayjac for convincing me to ring AT & T. It went with out a hitch, and this back up modem has been successfully configured.
Now I have another question: I know the firmware is old, running version 3.5.5. Is it feasible to upgrade this and if so, where can it be found?
I did look on the 2 wire site, and all they had was drivers for the USB port of the modem. One is aware there is a version 4.2 something (not sure exactly) someplace. Thank you in advance. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| About the software..... you're not likely to gain much with a upgrade and there is the risk the modem can be rendered useless
I have a few questions.....
Does the 20 digit code ever change
Is the "temporary password" you were given still allow you to change the system password |
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easyed
join:2009-05-16
| Since this is a back up modem, and I have gotten it tuned in well to where I want it, upgrading the firmware is a lower priority now. As they say, If it's isn't broken, don't fix it.
To answer your questions: Before calling tech support today, I had a different 20 digit verifier code yesterday (didn't do anything then) to change the password than the one today. I don't recall all the digits, but know the code was different.
About the temporary password changing systemme password: Yes, it did allow this change. The temp password is an 8 digit code I had to enter, contaning letters and numerals. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest
| reply to easyed
said by easyed :Now I have another question: I know the firmware is old, running version 3.5.5. Is it feasible to upgrade this and if so, where can it be found? I did look on the 2 wire site, and all they had was drivers for the USB port of the modem. One is aware there is a version 4.2 something (not sure exactly) someplace. Thank you in advance. If you're referring to the 4.25.19 software, that's the factory installed software for the 2wire 2700HG-B
Your 2wire is the 1000HW if you must install different software
going above version 3.17.x is risky, because I don't think the software for the 1000 series ever got to 4.x.x
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easyed
join:2009-05-16
| Thank you for clarifying the firmware. That must have been was read.
I also have a pair of other 2 wires, the 2700 HG-B, and 2700 HG-D which came from Q West. I don't particularly care for the HG-D which seems to be slower than the B. Even though the 2700 D had to be modifed a bit with its VCI settings, it's still slower.
The firmware at moment is 3.5.5. No complaints about that, as this modem seems to load just well as the 2700 HG-B. If I have to nit pick and nag, it would be that when doing web based e mail from Yahoo, these seem to take a tad longer to send out, but not a real issue. Otherwise, it performs well, and speed test performance is very close to, or on par with newer equipment, if not a miniscule amount slower (we're talking about one bit or maybe 2 bits slower, no more). |
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wayjac
Premium,MVM
join:2001-12-22
Indy | I didn't know that you have spares..... I was afraid you would load some software on the 1000HW and make it useless and have no internet until you secured another modem. |
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