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Links: ·Web page ·Network Status ·RR FORUM FAQ ·Cable Users FAQ ·Tweaks ·Broadband Modem
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Jackson44

@rr.com

DPC2100R2 All lights off except pc light

Hi guys, I'm having a problem with my modem right now, in which it has all the lights off except the pc light. It doesn't even try to communication with the cable network when you plug it in. Does anyone know what this means? I'm supposed to have a service call in a few days and they're saying my modem might be bad, so i'm trying to figure out the problem on my own just to know what's up. But basically i've never trusted my ISP and am wondering if my modem was turned off on purpose for some reason since it's being weird like this. It did something like this last time I had a disconnect due to non payment.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:4

It sounds very much like its bad.

Modems that are Non pay disconnect have synch and pick up a disconnect boot file.

Just for info, ISP's actually hate to roll trucks for a billing issue, if it was turned of on purpose they would have told you.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson



Jackson44

@rr.com

reply to Jackson44
Ok. well what does this mean? with just the PC light on



Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:21
Reviews:
·Frontier Communi..
·Verizon Online DSL

2 edits

Just what Hob above stated. Pick up a new modem, have Time Warner set the new modem to your account if needed and see if you can get internet again. If the modem's PC light is on and it won't sync one bit with the cable system, and the sync lights and such are not blinking, there has to be a hardware issue with it, that going with the Power light maybe being out/a different color than normal. I know that with my DSL modems, if there were a bootup problem or a piece of hardware on the modem were to fail, the power light would turn red and the modem would not boot. For no sync, power would come on, Ethernet would come on, DSL would just keep flashing. For no Authentication or Failed Authentication, Internet light would be out, or for failed, it'll be red.
--
It's all fun and games in a Team Fortress 2 battle until your sentry gun is sapped by the Spycrab!


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