antihero47
join:2005-06-05
Loma Linda, CA
| reply to dwalnuts
Re: charter moxi box
I hope you are not talking about the silver moxi box with the two USB ports in the front.
I live in Riverside CA and we replaced our old DVR's because the sound would be off when we recorded things. BOTH our boxes did that.
We went to Charter and had them replaced with the silver moxi boxes. The one in my room overheats and shuts off every other day. The one in the living room worked fine until 1 day I came in and it was dead.
Called charter and had a tech come out, he said the moxi's that we had sucked, and that they overheated constantly and he has replaced a lot of them. He told me that they do not have a auto-shutoff and so they just burn out from never being off.
He replaced the 1 with the one of the old DVR's that we originally got that had the sound problem. So far nothing, but I miss the features of the old moxi as it would automaticly start at the beginning of the show if I overshot it.
We called and we cant get another one, so I had to put the one in the room in the living room.
Hopefully you can get another one, we cant. |
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Civrock
Premium
join:2005-06-25
North Wilkesboro, NC
2 edits | Everybody's waiting for Charter to introduce the new Moxi (black) into more markets, the old silver ones seem to have quite a few known and reoccuring flaws... and they're getting old in general.
No "new" silver ones are being used anymore, broken ones get replaced with refurbished ones, broken ones get refurbished and re-introduced into the circle... and so on. They're constantly getting replaced, sometimes they even replace broken ones with broken ones (unknowingly) because they weren't properly repaired in the shop. This is what the tech told me who replaced my defective Moxi HD-DVR on June 13th.
As far as I know the new black Moxis are currently only available in MO and being tested in WI, no clue which states are next on the list.
Come on, Charter! Time for upgrades!  |
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