Hi George, it's been just over 10 days from my first post and I'm still getting ~1600/500 speeds. I'm wondering if you can check on the ramping up process for me please. Thank you.
Please give our support team a call at 866-491-7221. They can test the line and see if it is able to hold a higher sync rate without losing sync. Unfortunately I am currently out of the office and am unable to open that for you.