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AuthorAll Replies

Thejax4

join:2009-06-17
Rosemead, CA

reply to dslx_gm

Re: Slow speed with 3000/512 Plan

Hi George, it's been just over 10 days from my first post and I'm still getting ~1600/500 speeds. I'm wondering if you can check on the ramping up process for me please. Thank you.


Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT
kudos:4

Hi Thejax,

I would gladly look into this for you. Please send me a PM with the account info for the account in question.



dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
kudos:15

reply to Thejax4
Hi Thejax

Please give our support team a call at 866-491-7221. They can test the line and see if it is able to hold a higher sync rate without losing sync. Unfortunately I am currently out of the office and am unable to open that for you.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews.


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