Re: Slow speed with 3000/512 Plan in DSL Extreme http://www.dslreports.com/forum/r22623470 en Wed, 10 Feb 2010 09:26:10 EDT Wed, 10 Feb 2010 09:26:10 EDT Re: Slow speed with 3000/512 Plan http://www.dslreports.com/forum/remark,22630963 dslx_gm : Hi Thejax

Please give our support team a call at 866-491-7221. They can test the line and see if it is able to hold a higher sync rate without losing sync. Unfortunately I am currently out of the office and am unable to open that for you.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews. ;)]]> http://www.dslreports.com/forum/remark,22630963 Mon, 29 Jun 2009 20:56:58 EDT Re: Slow speed with 3000/512 Plan http://www.dslreports.com/forum/remark,22623470 Zak_D_H : Hi Thejax,

I would gladly look into this for you. Please send me a PM with the account info for the account in question.]]> http://www.dslreports.com/forum/remark,22623470 Sun, 28 Jun 2009 11:10:01 EDT Re: Slow speed with 3000/512 Plan http://www.dslreports.com/forum/remark,22622895 Thejax : Hi George, it's been just over 10 days from my first post and I'm still getting ~1600/500 speeds. I'm wondering if you can check on the ramping up process for me please. Thank you.]]> http://www.dslreports.com/forum/remark,22622895 Sun, 28 Jun 2009 03:59:55 EDT Re: Slow speed with 3000/512 Plan http://www.dslreports.com/forum/remark,22570222 Thejax : Sounds good, I'll give it 10 days and give an update. Thank you.]]> http://www.dslreports.com/forum/remark,22570222 Thu, 18 Jun 2009 00:54:25 EDT Re: Slow speed with 3000/512 Plan http://www.dslreports.com/forum/remark,22570194 dslx_gm : Thanks for sending over your contact information. It looks like the due date for your upgrade to the 1500-3000/384-512 package was slated for today. For approximately the first ten business days you are on that package the line on the AT&T side will go through an automatic ramp up process. Your line will initially be provisioned at the 1984/512 speed tier and over the course of the ramp up, go to the highest tier it can hold without losing sync. Go ahead and give it a few days to allow the automated process to run its course on the AT&T side and then we can take another look.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews. ;)]]> http://www.dslreports.com/forum/remark,22570194 Thu, 18 Jun 2009 00:45:50 EDT Re: Slow speed with 3000/512 Plan http://www.dslreports.com/forum/remark,22570151 dslx_gm :
said by Thejax See Profile :

Hi I have the 3000/512 plan and I did a speedtest on my line and was getting around ~1500/500. Can I get anyone to help me remedy this problem? Thank you.
We would be happy to take a look for you. Please feel free to send me a PM with your DSL Extreme account information.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews. ;)]]> http://www.dslreports.com/forum/remark,22570151 Thu, 18 Jun 2009 00:33:27 EDT Slow speed with 3000/512 Plan http://www.dslreports.com/forum/remark,22570042 Thejax : Hi I have the 3000/512 plan and I did a speedtest on my line and was getting around ~1500/500. Can I get anyone to help me remedy this problem? Thank you.]]> http://www.dslreports.com/forum/remark,22570042 Thu, 18 Jun 2009 00:02:18 EDT