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Forums » US Cable Support » Inside Insight » [Other] Why Is Customer Service So Difficult
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« [DVR] DVR says it's full  
AuthorAll Replies


David 56

@insightbb.com

reply to Matt_31
Re: [Other] Why Is Customer Service So Difficult

Unless communication is one to one there is always the possibility and the likelyhood of mis-communication between people. We here in the Jasper Insight office take pride in trying to give our customers excellent and timely customer care. It is obvious that did not happen in this case. We want to make it right; please let me be the first to offer a personal and sincere apology for how you were treated. I am the local manager here and would like to discuss this with you one-to-one.
to forum · permalink · 2009-06-28 11:40:33 · Reply to this
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Forums » US Cable Support » Inside Insight« [DVR] DVR says it's full  

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