US Telco Support > AT&T > AT&T U-verse > years GONE from movie channels' information

years GONE from movie channels' information

I'm having the same difficulty, its especially irratating when trying to record movies that have multiple re-makes, especially since the actors aren't listed either.

reply to btaylor1
The Web remote also does not show the year info in the description.

Very annoying and hope they update their database.

reply to btaylor1
Try a hard reboot of the STB's, it always seems to fix the guide information for me because it re-downloads it.

thanks for the suggestion. on a bedroom set top box, i mashed the power button until it power cycled (with multi-colors flashing on unit). after the picture eventually came back, the year information was still "not" there

another friend in dallas, like a poster above from california, has reported the same issue so if there is any harder kind of re-set, i'm not going to bother for now. i'll hope and pray this is just some sort of software glitch and at&t's gurus will get it corrected before it gets too irritating!

It doesn't always work with a reset (power cycling the STB), you have to actually unplug it for about 10-15 seconds.

I'm getting the same issue, no year info for most programming. Tried a power cycle (left it unplugged for a minute last night, when I was having a separate issue), and the year info still wasn't present. I'm guessing it's a temporary glitch related to the Phase 2 rollout, hopefully will be resolved soon!

reply to btaylor1
pc319, thanks again for suggestion. i disconnected power, counted 30 mississippis, the reconnected power. after all the restart stuff cleared out and picture came back, issue remains: no years information (and garbled ** etc.) in live movies' information

reply to btaylor1
I noticed this also with the latest update. I kinda do the same thing. It's like a triva kind of thing. Where's the year/first showing dates go? Dang!

reply to btaylor1
Same problem here after the update. No year of release listed for movies. Daily and weekly programs do have date first aired listed. I haven't done a reboot of STB yet. Will try that tomorrow.

reply to btaylor1
Was the "year" info ever available on the U-Verse online (web) Guide? If it was, it isn't any more and rebooting your set top boxes until the cows come home isn't going to fix that.

dunno. in any event, i never expected resetting set top boxes to fix anything. i think at&t's gurus have to correct the problem instead and i wish someone inside would own up to the problem and advise they're working on a fix

reply to btaylor1

reply to btaylor1
The year for movies are back. As of today 7/2. The year is now before the description of the movie. You won't even need to press info to see it in the guide.

The original air date is also where it used to be.

BTW I got the update on 7/1.

the *** still appears, but otherwise confirmed here in dallas too. thx at&t for bringing back dates!

reply to theglaeb

It seems they also added the year to the description on the Remote DVR Access via the web; now if they would add the actors....