1 edit | Speed is no help if the bandwidth cap is low Good speed at very low bandwidth caps is not useful. | |
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  koshoka
join:2006-12-01
Pottsville, PA
1 edit | Re: Speed is no help if the bandwidth cap is low So your problem is that 250gb is a "very low..cap"? Even tho 99.9% of user don't reach that cap? | |
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1 edit | Service is metered, but no meter offered My problem is that people were kicked off when a cap was not disclosed and that a meter is not offered although the service is metered. My problem is that the service is implied to be unlimited when it actually is limited. My problem is that fiber is implied while fiber is not connected to the customer's home. My problem is that the service is implied to have this great speed while that speed is available to be used only 1/7th of the time to not run into issues. My problem is people being cut off for one year for being in violation of a rule that supposedly did not exist.
I have lots of problems.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| |  EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9
1 edit | Re: Service is metered, but no meter offered said by sturmvogel:and that a meter is not offered although the service is metered. No one is billed per byte used. | |
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1 edit | Re: Service is metered, but no meter offered said by EG:said by sturmvogel:and that a meter is not offered although the service is metered. No one is billed per byte used. Certainly.What is the 250 GB limit ? Do things happen when it is passed ? How can a regular customer know when he is at 249 GB or 251 ?
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | | | EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9
1 edit | Re: Service is metered, but no meter offered said by sturmvogel:Certainly.What is the 250 GB limit ? Do things happen when it is passed ? How can a regular customer know when he is at 249 GB or 251 ? My response was meant only for your statement that it is a metered service. Technically it is only metered for their internal purposes. It is NOT a metered service per-se.
I do not wish to discuss your other questions with you as they have been discussed ad-nauseum here | |
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| | |  IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
1 edit | said by EG:No one is billed per byte used. You absolutely are billed per byte used... because the most you are supposed to use is 250GB. That is a cap. Comcast says that any more than that is excessive use and subjects you to a ban for up to a year.
Comcast takes care of the metering on their end.
($42.95 or $52.95 or $62.95 or $139.95) Divided by 250GB is your effective cost per byte.
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"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army | |
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| | | | EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9
1 edit | Re: Service is metered, but no meter offered said by IPPlanMan:You absolutely are billed per byte used... because the most you are supposed to use is 250GB. That is a cap. Comcast says that any more than that is excessive use and subjects you to a ban for up to a year. That's not a hard cap..
Again, there is no direct/exact per byte billing..
I don't wish to argue semantics..
Have fun !  | |
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| | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
1 edit | Re: Service is metered, but no meter offered It's a hard cap as defining excessive use... good enough for me. | |
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1 edit | Re: Service is metered, but no meter offered said by IPPlanMan:It's a hard cap as defining excessive use... good enough for me. First there was the denial of the cap, then the cap only in some areas, then the cap as "soft". When one gets his account terminated, what you call it does not matter. Semantics seems are ok only when the provider uses it.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| |  dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18
4 edits | Where is the Comcast claim to "unlimited?" said by sturmvogel:My problem is that people were kicked off when a cap was not disclosed and that a meter is not offered although the service is metered. My problem is that the service is implied to be unlimited when it actually is limited. My problem is that fiber is implied while fiber is not connected to the customer's home. My problem is that the service is implied to have this great speed while that speed is available to be used only 1/7th of the time to not run into issues. My problem is people being cut off for one year for being in violation of a rule that supposedly did not exist. I have lots of problems. Naw...
No where is is claimed to be unlimited, is it?
Please show me, thanks!
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Think outside the Fox... Opera | |
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2 edits | Re: Where is the Comcast claim to "unlimited?" said by dadkins:said by sturmvogel:My problem is that people were kicked off when a cap was not disclosed and that a meter is not offered although the service is metered. My problem is that the service is implied to be unlimited when it actually is limited. My problem is that fiber is implied while fiber is not connected to the customer's home. My problem is that the service is implied to have this great speed while that speed is available to be used only 1/7th of the time to not run into issues. My problem is people being cut off for one year for being in violation of a rule that supposedly did not exist. I have lots of problems. Naw... No where is is claimed to be unlimited, is it? Please show me, thanks! Show me any of the advertisements where the 250 GB limit is shown.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | | | dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18
1 edit | Re: Where is the Comcast claim to "unlimited?" I'm not the one making claims, you are.
You show me. | |
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| | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
4 edits | Re: Where is the Comcast claim to "unlimited?" said by dadkins:I'm not the one making claims, you are. You show me. Are you serious?
"Although Comcast advertises an unlimited cable-internet use policy, many heavy downloaders have run into an invisible cap, which triggers a call from Comcast's Security Department that flags their account for excessive use."
»gizmodo.com/gadgets/internet/com···0315.php
"Until last summer, the service was advertised as "unlimited."
»www.securityfocus.com/news/7940
"Quite understandably, since Comcast advertises unlimited bandwidth, Spalletta filed a complaint with the Montgomery County Office of Cable and Communication Services."
»webhosting.devshed.com/c/a/Web-H···ndwidth/
Should I keep going?
Your move.
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"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army | |
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1 edit | Re: Where is the Comcast claim to "unlimited?" The three articles you Googled are peoples interpretation of what was advertized and none of them site an actual source of this advertizing. Now that you have posted your comments, can someone quote your interpretation as fact?
I think the last time I actually saw an "unlimited" ad it was many years ago and I think it was about "unlimited access" which was refering to broadband always on vs time based dial up. | |
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1 edit | Re: Where is the Comcast claim to "unlimited?" said by Sofa King:The three articles you Googled are peoples interpretation of what was advertized and none of them site an actual source of this advertizing. Now that you have posted your comments, can someone quote your interpretation as fact? I think the last time I actually saw an "unlimited" ad it was many years ago and I think it was about "unlimited access" which was refering to broadband always on vs time based dial up. And if the broadband is "always on" but you can use it for only 1/7th of the time, should that not be part of the advertisement ?
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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3 edits | If the cap is too limited, consider commercial or other svc said by sturmvogel:And if the broadband is "always on" but you can use it for only 1/7th of the time, should that not be part of the advertisement ? I believe the concept of caps (or a tier) is to allow residential speeds to continue to grow, but if residential service at these speeds is operated under commercial like levels (7x24, sharing bandwidth, participating in 24 content services (some for profit), etc) then that user should move to a commercial service. | |
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3 edits | Re: If the cap is too limited, consider commercial or other said by Sofa King:then that user should move to a commercial service. Which is not offered.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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2 edits | Re: If the cap is too limited, consider commercial or other svc said by sturmvogel:said by Sofa King:then that user should move to a commercial service. Which is not offered. There are plenty of commercial ISPs and services to pick from. | |
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1 edit | Re: If the cap is too limited, consider commercial or other svc said by Sofa King:said by sturmvogel:said by Sofa King:then that user should move to a commercial service. Which is not offered. There are plenty of commercial ISPs and services to pick from. Not in many areas, this is where the monopoly/duopoly problem comes into play.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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2 edits | If the cap is too limited, move said by sturmvogel:Not in many areas, this is where the monopoly/duopoly problem comes into play. Move. I live in a rural area by choice and don't believe I am entitled to having a Starbucks, Dunkin Donuts and Crispy Creme at the corner. | |
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2 edits | Re: If the cap is too limited, move said by Sofa King:said by sturmvogel:Not in many areas, this is where the monopoly/duopoly problem comes into play. Move. I live in a rural area by choice and don't believe I am entitled to having a Starbucks, Dunkin Donuts and Crispy Creme at the corner. That's right. When a problem arises, instead of working toward making things better, one should just move away. Great suggestion, thanks, will keep it in mind if roads get worse, crime appears or maybe the grass dies out.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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1 edit | Re: If the cap is too limited, move said by sturmvogel:That's right. When a problem arises, instead of working toward making things better, one should just move away. Great suggestion, thanks, will keep it in mind if roads get worse, crime appears or maybe the grass dies out. That happens every day and people do. If the location cannot support the level if investment, who should pay for it? | |
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1 edit | Same service for years, then CC suddenly imposed the cap said by Sofa King:said by sturmvogel:That's right. When a problem arises, instead of working toward making things better, one should just move away. Great suggestion, thanks, will keep it in mind if roads get worse, crime appears or maybe the grass dies out. That happens every day and people do. If the location cannot support the level if investment, who should pay for it? I pay for services and paid for the same level for many years. Suddenly CC decided that I should be allowed to use only 250 GB. The "investment" was already made. This is about artificial scarcity and fighting against emerging competing video services.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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1 edit | Re: Same service for years, then CC suddenly imposed the cap said by sturmvogel:I pay for services and paid for the same level for many years. Suddenly CC decided that I should be allowed to use only 250 GB. The "investment" was already made. This is about artificial scarcity and fighting against emerging competing video services. Many flaws in your logic. 1) I expect your service speeds and usage patters are different they were many years ago. 2) your belief that there was a one time "investment" vs the fact that networks are constantly upgraded to keep up with growth. 3) your belief that broadband is an entitled service vs a business offering 4) Comcast always had a cap (albeit invisible) and only recently was required to publish the 250G number. | |
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| | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
4 edits | Unreal...
I guess that they're all incorrect interpretations...
Every last one of them.
They're all wrong. You're actually right..... or something. | |
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1 edit | Re: Where is the Comcast claim to "unlimited?" said by IPPlanMan:Unreal... I guess that they're all incorrect interpretations... Every last one of them. Trace them and see if you can find the official souces. | |
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| | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
2 edits | said by Sofa King:The three articles you Googled are peoples interpretation of what was advertized and none of them site an actual source of this advertizing. Now that you have posted your comments, can someone quote your interpretation as fact? I think the last time I actually saw an "unlimited" ad it was many years ago and I think it was about "unlimited access" which was refering to broadband always on vs time based dial up. Yes they can.
Oh... so there was unlimited something or other... But that's your interpretation, so I'm going to write it off as a fabrication and a figment of your imagination....
Show me an advertisement!
I don't believe you otherwise.
Oh... and you failed...
Isn't that a ridiculous line of reasoning? Really, isn't it?
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"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army | |
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| | | | | | | | | | Re: Bandwidth Limits/Congestion Management - All discussion here said by IPPlanMan:said by Sofa King:Now that you have posted your comments, can someone quote your interpretation as fact? Yes they can. All I can say to that is Wow. You obviously don't understand facts (with data to support them) from hearsay.
Now that I wrote that down... It is a fact and all your previous statements may be dismissed. | |
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| | | | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
1 edit | Re: Bandwidth Limits/Congestion Management - All discussion here Facts are hard things. They get in the way of opinions.
And if you're right about something, I'll quote you as fact too. | |
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| | | | | | | | | | | Re: Bandwidth Limits/Congestion Management - All discussion here said by IPPlanMan:And if you're right about something, I'll quote you as fact too. It is wrong to quote something as fact just because in your opinion someone else's opinion is right.
A fact is something that can be shown to be true, to exist, or to have happened | |
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| | | | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1 | Re: Bandwidth Limits/Congestion Management - All discussion here said by Sofa King:said by IPPlanMan:And if you're right about something, I'll quote you as fact too. It is wrong to quote something as fact just because in your opinion someone else's opinion is right. A fact is something that can be shown to be true, to exist, or to have happened Guess I still haven't shown it...
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"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army | |
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| | | | | | EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9
1 edit | said by IPPlanMan:Are you serious? Should I keep going? Your move. Take another look at the dates of those articles.. | |
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| | | | | | | IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1
2 edits | Re: Where is the Comcast claim to "unlimited?" What's wrong with the dates? Truth is truth. Facts are facts.
It is an incontrovertible fact that Comcast advertised unlimited service. | |
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2 edits | Re: Where is the Comcast claim to "unlimited?" said by IPPlanMan:What's wrong with the dates? Truth is truth. Facts are facts. It is an incontrovertible fact that Comcast advertised unlimited service. When reality does not fit a specific mindset of a corporation or people in power, I have seen those trying to adjust the reality. Who would you believe, the corporation and its supporters or your lying eyes ?
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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| | | | | | dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18 | Show me a Comcast advertisement of unlimited... | |
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See 8 replies to this post |
| | | |  sortofageekNot TroublePremium,Mod
join:2001-08-19
There & Then
kudos:14 | Re: Bandwidth Limits/Congestion Management - All discussion here Time out, guys. Everyone go for a walk or watch a movie or something. This is painful.  | |
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| | |  funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6
2 edits | said by dadkins:No where is is claimed to be unlimited, is it? Please show me, thanks! Really? You really didn't see this the last half-dozen or so times this question has been brought up? (Is this not in the FAQ?)
Comcast did advertise the service as unlimited. A few years ago, they stopped advertising that feature, but failed to really announce any change. Calls to customer support and sales desks showed that their own personnel were believing that there were no limits, even though Comcast had stopped using the word unlimited in their ad copy.
The first TOS changes around this occurred around February 2008 (immediately prior to the Harvard FCC hearing). In August 2008, the Invisicap became the 250 GB designation of "excessive use." Exceeding that amount, plus being one of the top 1,000 users on the Comcast system, results in a warning. On the second offense, you're done for the year.
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Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Evil does seek to maintain power by suppressing the truth, or by misleading the innocent. --Spock and McCoy stardate 5029.5 | |
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See 15 replies to this post |
| | koshoka
join:2006-12-01
Pottsville, PA | Re: Bandwidth Limits/Congestion Management - All discussion here All providers have to manage their network somehow. If there was an easy way, providers would do it. It's an emerging market, so there are going to be some growing pains.
If you have so many issues with Comcast, you can always choose another provider.
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Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications. | |
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