 Zak_D_HPremium,VIP
join:2007-01-04
Salt Lake City, UT
kudos:4 | reply to mrpoe
Re: Losing DSL synch while online gaming DN STREAM ERRORS During the last measurement period of 8 hours and 15 minutes the line ran error free in the downstream direction.
UP STREAM ERRORS During the last measurement period of 8 hours and 15 minutes the line ran error free in the upstream direction.
DN STREAM SPEED The line is running at the maximum bit rate of 1984 kbps.
UP STREAM SPEED The line is running at the maximum bit rate of 512 kbps.
DN STREAM S/N The line noise margin is 16.0dB, which is above the target noise margin of 6.0dB.
UP STREAM S/N The line noise margin is 17.0dB, which is above the target noise margin of 6.0dB.
DN STREAM POWER The line power is 17.0dBm, which is below the maximum of 20.0dBm.
UP STREAM POWER The line power is 7.0dBm, which is below the maximum of 13.0dBm.
DN STREAM LINE CAPACITY The line is running at 51.0% of relative capacity on downstream transmission path.
UP STREAM LINE CAPACITY The line is running at 55.0% of relative capacity on upstream transmission path.
Line readings look good. The line is experiencing some errors. The shorter the phone-cord may help. Have you tried leaving that one phone that is connected unplugged and seeing if you still have the problem? If you continue to have issues please give us a call as we will likely need to create a trouble ticket with the phone-company or try a new modem.
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Zak
Tech Support
DSLExtreme
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mrpoe
join:2008-06-15
Fresno, CA | I will try the short phone cord first, then unplug the phone next. If I still have trouble, I'll be back to report. |
