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auggy
Premium,Mod
join:2001-12-24
Brockville, ON
kudos:15
Host:
Microsoft Help

reply to posthaste

Re: [Vista] Unable to Install, or Uninstall, Adobe Reader

The Windows Installer may not run in Safe Mode.

However I was under the impression that you could not modify the permissions on the following registry key using regedit:

HKEY_LOCAL_MACHINE\Software\Class\Interface\(46B89F5A-769D-4792-AD9A-E3755915CB3}\TypeLib

Do you get an "access denied" error trying to modify the permissions at that key?

If so, does the same error occur in Safe Mode?


bangaroo
Premium
join:2000-08-13

On a side note tangent, I don't have a Class key on my Vista 32bit Home Basic system.

HKEY_LOCAL_MACHINE\Software\Class

On my system I have
HKEY_LOCAL_MACHINE\Software\Classes



bangaroo
Premium
join:2000-08-13

reply to auggy

said by auggy:

The Windows Installer may not run in Safe Mode.

You are right. Windows Installer does not run in Safe Mode. I never knew programs could not be installed/uninstalled in Safe Mode.

I just tried to start the Windows Installer Service in Safe Mode and got a 1084 error. Also tried to uninstall Adobe Reader 9.1 and couldn't because Windows Installer wasn't running.

posthaste

join:2001-05-20
Champaign, IL

1 edit

reply to auggy

said by auggy:

The Windows Installer may not run in Safe Mode.

However I was under the impression that you could not modify the permissions on the following registry key using regedit:

HKEY_LOCAL_MACHINE\Software\Class\Interface\(46B89F5A-769D-4792-AD9A-E3755915CB3}\TypeLib

Do you get an "access denied" error trying to modify the permissions at that key?

If so, does the same error occur in Safe Mode?
I'm not even able to open the key, so it's not possible to change its permissions

Edit: I just rebooted and cofirmed that Windows Installer is always disabled in Safe Mode.


auggy
Premium,Mod
join:2001-12-24
Brockville, ON
kudos:15
Host:
Microsoft Help

Before opening regedit.exe, can you right-click regedit.exe and select "Run as administrator".

Also, to rule out a problem with your user account, can you try another user account with administrator privileges (create one if necessary) and see if the same problems exist.


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