r81984
Fair and Balanced
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join:2001-11-14
St John'S, NL
 ·magicjack.com
 ·Cox HSI
·Insight Communicat..
 ·AT&T Midwest
2 edits | reply to TxJohn
Re: MJ incompatible with Verizon Security Suite
said by TxJohn :
My MagicJack wouldn't dial out despite several chat help sessions to re-configure firewall ports, etc. I subscribe to Verizon Security Suite and discovered that if I disabled the Verizon Firewall, then MJ worked. I contacted support again and they tried a few things, then the chat was elevated to a higher level. At this point I was told that MJ is not compatible with Verizon Security Suite. This is never mentioned by MJ and in fact they state on their web site that they are compatible with firewalls. Sounds like another potential lawsuit to me. Has anyone else discovered this?
Lawsuit???? Really. It is funny how people who have no idea what they are talking about threaten lawsuits.
MJ is compatible with every firewall.
You just have to open the ports.
If the Verizon Firewall does not allow you to open ports or does not correctly open the ports then you should not use it.
Your problem is not Magic Jack. Your problem is with Verizon.
Also, did you know that XP has a firewall already and you do not need Verizon's firewall.
If you actually know how to use the Verizon Firewall then unblock these ports:
TCP Ports List: 80 (HTTP), 443 (HTTPS)
UDP Ports List: 5060, 5070
UDP 10000-65535 (I am not sure if these are necessary but people claim Magicjack will use a random port in this range.)
Magicjack should not have to waste their time with Verizon's Firewall, next time call Verizon for help and do not waste Magicjack's time for no reason. Also, if you use a router you need to make sure those ports are forwarded to your PC or that you have upnp enabled.
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