Topic '[LA] Slow in Mid-City' in forum 'Cox HSI' - dslreports.com http://www.dslreports.com/forum/LA-Slow-in-MidCity-22626599 en Fri, 10 Feb 2012 19:21:06 EDT Fri, 10 Feb 2012 19:21:06 EDT Re: [LA] Slow in Mid-City http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22790969
Please send me your cable modem's HFC MAC address and your phone number via PM here and I will dig deeper into this issue for you.

*** Official Notice:
Be advised that by sending me your cable modem's HFC MAC address you are giving me permission to access your account in order to gain more information and or to troubleshoot your reported issue. Your cable modem's HFC MAC address and phone number will be used as a secondary means of identification as per Federal Regulations.

Yours in service,
Charles, Cox New Orleans - Engineering]]> http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22790969 Thu, 30 Jul 2009 17:52:37 EDT Re: [LA] Slow in Mid-City http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22776095 http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22776095 Tue, 28 Jul 2009 00:35:26 EDT Re: [LA] Slow in Mid-City http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22639909 http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22639909 Wed, 01 Jul 2009 13:52:20 EDT Re: [LA] Slow in Mid-City http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22639768 http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22639768 Wed, 01 Jul 2009 13:25:47 EDT Re: [LA] Slow in Mid-City http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22627388 Please send me your cable modem's HFC MAC address and your phone number via PM here and I will dig deeper into this issue for you.

*** Official Notice:
Be advised that by sending me your cable modem's HFC MAC address you are giving me permission to access your account in order to gain more information and or to troubleshoot your reported issue. Your cable modem's HFC MAC address and phone number will be used as a secondary means of identification as per Federal Regulations.

Yours in service,
Charles, Cox New Orleans - Engineering]]> http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22627388 Mon, 29 Jun 2009 10:10:41 EDT Re: [LA] Slow in Mid-City http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22627185 See Profile, he specializes in issues affecting your particular area.]]> http://www.dslreports.com/forum/Re-LA-Slow-in-MidCity-22627185 Mon, 29 Jun 2009 09:21:40 EDT [LA] Slow in Mid-City http://www.dslreports.com/forum/LA-Slow-in-MidCity-22626599
Here is some information about my modem which is an Arris Touchstone:
Downstream
Freq/Power: 585.000 MHz -2 dBmV
Signal to Noise Ratio: 39 dB
Modulation: QAM256
Upstream
Freq/Power: 24.800 MHz 51 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16
There is no splitter on the cable, it comes directly from the wall. Though it usually routes through a Apple Timecapsule, I have taken the router off to rule that out as an issue.

Thanks for any help.
]]> http://www.dslreports.com/forum/LA-Slow-in-MidCity-22626599 Mon, 29 Jun 2009 02:19:37 EDT