Joe12345678
join:2003-07-22
Des Plaines, IL | reply to McGreggor
Re: [DIRECTV] Can't order PPV via phoneline
is the network / cat-5 and the dial up / RJ-45 hooked up? |
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McGreggor
join:2003-05-25
Saluda, NC
 ·Charter Pipeline
| said by Joe12345678  :is the network / cat-5 and the dial up / RJ-45 hooked up? yes both are/were. I tried without the ethernet plugged in, still didn't work. |
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Joe12345678
join:2003-07-22
Des Plaines, IL | call direct tv and have them force your box to dial in. |
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Airborne29th
join:2008-10-20
Staunton, VA
 ·Alltel Axess
1 edit | Most likely it is on the end of the CSR, in most cases that when the phone line has never been installed, when the installer calls in to activate the box they are asked if the line was connected, if it was not then the phone service on that box is turned off, you will need to call and ask them to turn it back on for you. That is only the case if the phone line passes in the system test, not the Ethernet/network line. |
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