http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22627294 en Fri, 10 Feb 2012 15:28:27 EDT Fri, 10 Feb 2012 15:28:27 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22681971 http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22681971 Thu, 09 Jul 2009 18:20:19 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22673684
I laughed since the commercial just assumes consumers are idiots & don't know the basics about TVs. - i.e. Obviously the guy could not have just been at home calling about the BB TVs in stock & using his own knowledge, he had to be standing in another store staring at the specs

Oh and when she says at the end - "I think he'll be a BestBuyer for life" -- I was kinda speechless.

Next commercial will be a continuation....

"Then he asked me this crazy question about response time, measured in ms.....well I immediately went to get my manager, and we got to the bottom of that, with a BB smile I might add. :D"]]> http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22673684 Wed, 08 Jul 2009 13:05:52 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22648047 http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22648047 Thu, 02 Jul 2009 23:59:27 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22647059 said by ztmike:

I called and asked a sales person if I could talk to H.R or someone and she said their not in today and took my name and number and said he will call me tomorrow. I don't know about BestBuy but most big box store managers have very little discretion. Everything is handled out of corporate offices. Very different then walking into a mom & pop store and talking to the owner.

/tom]]> http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22647059 Thu, 02 Jul 2009 20:01:39 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22646727
I applied there a few years ago, and submitted the app on site. I called to follow up a few days later, and was told two different answers... one was there are no HR people in the store, and a few hours later, I was told that the HR people were on lunch.

If you can help it, not a place you want to work for.
--
"F is for Fire that burns down the whole town...
U is for Uranium...... Bombs...
N is for NO SURVIVORS!!!!!" Sheldon Plankton]]> http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22646727 Thu, 02 Jul 2009 18:45:00 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22632244 said by ztmike:

What do you all do for this job? Do I have to take sales also? What are breaks like? Pay ranges? Do you get a set work schedule?
I worked for BB for 10 years (during the 90's), and, while not for Geek Squad, (I was pre-Geek Squad), I worked mostly at the Chicago Service Center (now closed up and moved to Kentucky).

To answer some of your questions from my experience -

What do you do? --> Mostly it is just replace the defective part, or, in the case of software issues, Backup/wipe/reload is the common answer. (Sometimes w/o the backup part).

Do I take sales? --> YES! Absolutely! You will be selling extended warranties, parts, software, other services, whether really needed or not. BB thrives on sales and you are just another cog in the machine.

Pay range --> As I understand it, it is about $8.00 to $12.00 / hr, however I cannot be absolutely sure about this and it varies by location and demand. May be a bit higher in some areas and may be different for on-site workers.

Breaks -> Varies depending on state law, but for the most part it consists of 2 fifteen minute breaks and a 30 minute lunch for full time people.

Set work schedule --> No. It most likely will be different every week.

edit --> additional info -->

Unless recently changed, the only way BB hires is through the on-line system. If it says no openings, then there are none. You would also be asked to take a profile test (On-line), WHICH YOU MUST PASS in order to be considered for employment. No one can override this. As I understand it, if you have done sales before, you will NOT pass this test (it is set up this way). BB wants only people they can easily train to do things their way without a hassle.

2nd edit --> grammar
--
Learn from the past and look to the future.]]> http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22632244 Tue, 30 Jun 2009 03:02:23 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22630110 http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22630110 Mon, 29 Jun 2009 18:23:18 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22629720 http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22629720 Mon, 29 Jun 2009 16:59:00 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22628470 http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22628470 Mon, 29 Jun 2009 13:21:16 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22628135 said by Cabal:

As with any job, it's who you know, not what you know.
Sadly, I'm seeing this anywhere I go anymore.

I called and asked a sales person if I could talk to H.R or someone and she said their not in today and took my name and number and said he will call me tomorrow..

I'll be surprised if I get a phone call from them. All I wanted to know was if they were hiring for any in-store geek squad members and if I could come in and apply, since their website is not showing ANY job openings in ANY BB stores to at least Indy, IN Which I find hard to believe. ]]> http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22628135 Mon, 29 Jun 2009 12:22:42 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22628032 http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22628032 Mon, 29 Jun 2009 12:02:26 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22627959 said by r81984:

If you know anything at all you will be better than anyone working there and you should have no problem getting hired.
But if you know more than anything at all they won't hire you because you'll be overqualified. I tried to get a job at BB a few years ago and they went with someone that barely knew what a computer was.]]> http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22627959 Mon, 29 Jun 2009 11:48:54 EDT http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22627844 Read this:
"The 10 Page Geek Squad Confession"
»consumerist.com/consumer/the-rol···7108.php

If you know anything at all you will be better than anyone working there and you should have no problem getting hired. You will have to sell your soul to rip people off, but you gotta do what you gotta do.
--
For those of you playing a drinking game.... MY FRIENDS!]]> http://www.dslreports.com/forum/Re-Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22627844 Mon, 29 Jun 2009 11:30:08 EDT http://www.dslreports.com/forum/Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22627294
I looked at BB's site for a geek squad position, they want you to have experience in Apple OS (I don't have experience on that OS) But they say they'll train you? I imagine just the basic ways around the OS?

What do you all do for this job? Do I have to take sales also? What are breaks like? Pay ranges? Do you get a set work schedule?

Not something I really want to do..I always take the people at BB for snobs that they think they know everything, but I'm getting a little desperate for some income.

I noticed NONE of the local BB stores are hiring from their website, but maybe its not posted? I find that a little odd none in my area are hiring ..

(Wasn't sure where to post this)]]> http://www.dslreports.com/forum/Anyone-here-have-experience-in-working-4-Best-Buy-Geek-Squad-22627294 Mon, 29 Jun 2009 09:51:32 EDT