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Forums » O Canada! » Canadian » Rogers » Did Rogers ask you guys to upgarde your modem before August
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Rogers HiSpeed without cable TV? »
« any experience technical difficulties today?  
page: 1 · 2 · 3
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Oinktastic

join:2005-08-24
Scarborough
·TekSavvy Solutions..
·3 Web

reply to giggabotch
Re: Did Rogers ask you guys to upgarde your modem before August

said by giggabotch See Profile :

said by Exidor See Profile :

There's a thread by a user (a self-proclaimed "Rogers Rep") over at DigitalHome.ca :

ROGERS - New Internet Tiers, implementation of DOCSIS3
Well if this info is true then Extreme Plus beats the theoretical maximum of DSL by 1 Mps. So on paper. Rogers beats Bell.
Bell can no longer claim to have faster downloads than Rogers. Copper will no longer cut it. We're getting closer to fiber to the home, I think.
Actually you can bond multiple lines with DSL to act as a single connection, so it's not QUITE at the end of its life yet. However, if everyone did that, they'd have to massively expand the CO's to get enough wire running to everyone.

fyrdie

join:2008-11-05

reply to crazlunatic
make sure that if you choose to purchase your modem instead of trade the rental that you save all paperwork and receipts. We bought the Motorola SB5100 from CompuSmart and returned our old CyberSurfer thinking that they would remove the $3.00 modem rental fee. They didn't do that and cannot even confirm we returned our old modem. They cannot even determine if the modem we bought is not actually their modem so they will not remove the rental fee from our statement. The rep told us to go back to the store we purchased the modem from and, of course, CompuSmart no longer exists.


mlerner
Premium
join:2000-11-25
Nepean, ON
·Rogers Hi-Speed
·TekSavvy Solutions..
·Bell Sympatico

reply to crazlunatic
It's quite possible years ago, it wasn't uncommon that if you pushed enough they would activate almost any modem especially if it was from Videotron since they have most of the same infrastructure and modems but now I think it's quite rare I haven't seen anyone recently have any success.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
reply to elwoodblues
Interesting. Other folks have been flat out refused.

elwoodblues
Elwood Blues

join:2006-08-30
Toronto, ON
reply to mlerner
Thats interesting, because I have bought several SBS 51xx modems off Ebay and never had an issue getting it authorized.
--
Jake: "Four fried chickens, and a coke" Elwood: "And some dry white toast, pleas


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada
reply to elwoodblues
Their policy is to authorize only modems that they have sold, either directly, or through Rogers dealers (which have gone through Rogers anyway). The SN and MACs of all these modems are in a Rogers database.

Rogers position is that other modems, even if they are models they use, may not be supportable due to custom firmware, out of date firmware etc. If they aren't models they use, then they won't be able to get firmware upgrades.


mlerner
Premium
join:2000-11-25
Nepean, ON
reply to elwoodblues
It's just their policy. Theoretically every DOCSIS modem should work fine but they don't want to support 3rd party modems.

elwoodblues
Elwood Blues

join:2006-08-30
Toronto, ON
reply to sbrook
But why wouldn't they? It's a DOCSIS 3 modem, and prior to jumping to the S/A and SMC modems all the previous ones were Motorola 5x series
--
Jake: "Four fried chickens, and a coke" Elwood: "And some dry white toast, pleas


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
reply to dazedandconfused
Good luck getting it authorized by Rogers


dazedandconfused

@rogers.com
reply to Sunchip
I won mine on ebay for $2. Just did a quick search, and there's lots and lots around the $1-$10. I take it cable providers state side have already implemented Docsis 3.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
reply to crazlunatic
Motorola is considered a better modem. As to getting a Motorola later, it depends on what's available. When DOCSIS 3 comes along, at the moment all they have to provide is the SMC wireless router modem.


Sunchip

@rogers.com
reply to crazlunatic
I loved my surfboard modem before it went kaput; this Webstar I replaced it with has been nothing but trouble. Is the Motorola a better model and should I ask for it when I (eventually) go to do my exchange?

bt

join:2009-02-26
canada
reply to Exidor
If true, sad that the 25Mb connection is still only 1Mb up. 50/2 is pretty sad as well, but at least it's not 50/1.


giggabotch

join:2006-12-16
East York, ON


2 edits
reply to dazedandconfused
said by dazedandconfused :

But that's a strange way of introducing a new service isn't it? (channel bonding docsis 3). You send out SOME emails to SOME people, telling them to upgrade their modems. But. There's not a press release on the Rogers website trumpeting their speed increase (or intent to) and technological leap over their main competitor (Bell), while the bulk of their clientele are using SB5100's (who bought them) and would constitute a huge spending increase on those same customers without justifying the cost? It doesn't make sense.
I'm willing to bet if the postal code prefix's are checked, they'll all be around Universities and Colleges. Still plenty of time to advertise I suspect.
Or we could be looking at overloaded or nearly overloaded nodes that, instead of splitting, channel bonding could achieve that same result at less cost. That allows Rogers to deliver 25 Mps service for Extreme Plus using DOCSIS 2 or 3 for all customers. And For those who want 50 Mps and still have an SB5100, just need to acquire a DOCSIS 3 modem.

elwoodblues
Elwood Blues

join:2006-08-30
Toronto, ON

reply to crazlunatic
The caps are a joke, lets double our speed but limit you to 125gb transfer.

I wonder how they are going to handle 3web? I'm not currently affected by the change(M1L) but I'm sure it's coming.
--
It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark, and we're wearing sunglasses.


dazedandconfused

@rogers.com

reply to crazlunatic
But that's a strange way of introducing a new service isn't it? (channel bonding docsis 3). You send out SOME emails to SOME people, telling them to upgrade their modems. But. There's not a press release on the Rogers website trumpeting their speed increase (or intent to) and technological leap over their main competitor (Bell), while the bulk of their clientele are using SB5100's (who bought them) and would constitute a huge spending increase on those same customers without justifying the cost? It doesn't make sense.


giggabotch

join:2006-12-16
East York, ON

reply to Exidor
said by Exidor See Profile :

There's a thread by a user (a self-proclaimed "Rogers Rep") over at DigitalHome.ca :

ROGERS - New Internet Tiers, implementation of DOCSIS3
Well if this info is true then Extreme Plus beats the theoretical maximum of DSL by 1 Mps. So on paper. Rogers beats Bell.
Bell can no longer claim to have faster downloads than Rogers. Copper will no longer cut it. We're getting closer to fiber to the home, I think.


Exidor
Premium
join:2001-05-04
Brampton, ON
reply to sbrook
There's a thread by a user (a self-proclaimed "Rogers Rep") over at DigitalHome.ca :

ROGERS - New Internet Tiers, implementation of DOCSIS3


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada
reply to mlerner
It sounds like this could be the plan to introduce DOCSIS 3 and channel bonding in limited areas (probably where there's currently significant congestion). Otherwise it doesn't make sense unless they'd annouced specifically that they were rolling out new tiers.


mlerner
Premium
join:2000-11-25
Nepean, ON
reply to crazlunatic
Apparently it's because the SB5100 modems (and possibly Linksys) do not support channel bonding which Rogers will be using for DOCSIS 3 deployments.

Right now it's an email notification but they will most likely send you a letter.
Forums » O Canada! » Canadian » RogersRogers HiSpeed without cable TV? »
« any experience technical difficulties today?  
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