drunkgoat
join:2004-04-18
| reply to crazlunatic
Re: Did Rogers ask you guys to upgarde your modem before August
I like my 5100. It's been running strong for about 6 years. I've tried Toshibas and 2 different models of Webstars and all of them would randomly disconnect on my line. The technicians could not find any problems, but it would constantly happen. The 5100 was the only one to remain stable. |
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Exidor
Premium
join:2001-05-04
Brampton, ON | reply to crazlunatic
No notice here for my SB5100, but the OP has not yet stated the model of his "old" modem.
I purchased my modem over five years ago during the $20 off promotion and it has been running without problem ever since. |
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dazedandconfused
@rogers.com
| reply to crazlunatic
I have my original 5100 from the first year Rogers offered the "buy instead of rent" program. I also picked up a second 5100 about a year ago on ebay to try cloning my modem. It's not hard and worked like a charm. I used my own MAC so no one get their panties in a knot. I wanted a second unit to take with me when I go to the cottage. I wonder if this is about the 5100 being vulnerable to cloning. If they're not rolling out DOCSIS 3, then what's the rush and why wouldn't everyone get an email with their monthly bill (if you opted for electronic billing/notification)? |
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Gerry
@rogers.com
| reply to crazlunatic
This isn't restricted to the old surfboards... I bought my own Linksys BEFCMU10, which is DOCSIS 2 modem, and I got the same message. I called Rogers and they gave me no reason, because they (Customer Serivce and Technical Support) saw no record of this e-mail, and were not aware of any upgrades/construction in my area which would require me to get a new modem.
Those rascals. |
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mlerner
Premium
join:2000-11-25
Nepean, ON | reply to crazlunatic
Apparently it's because the SB5100 modems (and possibly Linksys) do not support channel bonding which Rogers will be using for DOCSIS 3 deployments.
Right now it's an email notification but they will most likely send you a letter. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
 ·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| It sounds like this could be the plan to introduce DOCSIS 3 and channel bonding in limited areas (probably where there's currently significant congestion). Otherwise it doesn't make sense unless they'd annouced specifically that they were rolling out new tiers. |
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Exidor
Premium
join:2001-05-04
Brampton, ON | There's a thread by a user (a self-proclaimed "Rogers Rep") over at DigitalHome.ca :
ROGERS - New Internet Tiers, implementation of DOCSIS3 |
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giggabotch
join:2006-12-16
East York, ON
| Well if this info is true then Extreme Plus beats the theoretical maximum of DSL by 1 Mps. So on paper. Rogers beats Bell.
Bell can no longer claim to have faster downloads than Rogers. Copper will no longer cut it. We're getting closer to fiber to the home, I think. |
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dazedandconfused
@rogers.com
| reply to crazlunatic
But that's a strange way of introducing a new service isn't it? (channel bonding docsis 3). You send out SOME emails to SOME people, telling them to upgrade their modems. But. There's not a press release on the Rogers website trumpeting their speed increase (or intent to) and technological leap over their main competitor (Bell), while the bulk of their clientele are using SB5100's (who bought them) and would constitute a huge spending increase on those same customers without justifying the cost? It doesn't make sense. |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON
| reply to crazlunatic
The caps are a joke, lets double our speed but limit you to 125gb transfer.
I wonder how they are going to handle 3web? I'm not currently affected by the change(M1L) but I'm sure it's coming.
--
It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark, and we're wearing sunglasses. |
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giggabotch
join:2006-12-16
East York, ON
2 edits | reply to dazedandconfused
said by dazedandconfused :
But that's a strange way of introducing a new service isn't it? (channel bonding docsis 3). You send out SOME emails to SOME people, telling them to upgrade their modems. But. There's not a press release on the Rogers website trumpeting their speed increase (or intent to) and technological leap over their main competitor (Bell), while the bulk of their clientele are using SB5100's (who bought them) and would constitute a huge spending increase on those same customers without justifying the cost? It doesn't make sense.
I'm willing to bet if the postal code prefix's are checked, they'll all be around Universities and Colleges. Still plenty of time to advertise I suspect.
Or we could be looking at overloaded or nearly overloaded nodes that, instead of splitting, channel bonding could achieve that same result at less cost. That allows Rogers to deliver 25 Mps service for Extreme Plus using DOCSIS 2 or 3 for all customers. And For those who want 50 Mps and still have an SB5100, just need to acquire a DOCSIS 3 modem. |
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bt
join:2009-02-26
canada | reply to Exidor
If true, sad that the 25Mb connection is still only 1Mb up. 50/2 is pretty sad as well, but at least it's not 50/1. |
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Sunchip
@rogers.com | reply to crazlunatic
I loved my surfboard modem before it went kaput; this Webstar I replaced it with has been nothing but trouble. Is the Motorola a better model and should I ask for it when I (eventually) go to do my exchange? |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | reply to crazlunatic
Motorola is considered a better modem. As to getting a Motorola later, it depends on what's available. When DOCSIS 3 comes along, at the moment all they have to provide is the SMC wireless router modem. |
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dazedandconfused
@rogers.com | reply to Sunchip
I won mine on ebay for $2. Just did a quick search, and there's lots and lots around the $1-$10. I take it cable providers state side have already implemented Docsis 3. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | Good luck getting it authorized by Rogers |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON | But why wouldn't they? It's a DOCSIS 3 modem, and prior to jumping to the S/A and SMC modems all the previous ones were Motorola 5x series
--
Jake: "Four fried chickens, and a coke" Elwood: "And some dry white toast, pleas |
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mlerner
Premium
join:2000-11-25
Nepean, ON | It's just their policy. Theoretically every DOCSIS modem should work fine but they don't want to support 3rd party modems. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| reply to elwoodblues
Their policy is to authorize only modems that they have sold, either directly, or through Rogers dealers (which have gone through Rogers anyway). The SN and MACs of all these modems are in a Rogers database.
Rogers position is that other modems, even if they are models they use, may not be supportable due to custom firmware, out of date firmware etc. If they aren't models they use, then they won't be able to get firmware upgrades. |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON | reply to mlerner
Thats interesting, because I have bought several SBS 51xx modems off Ebay and never had an issue getting it authorized.
--
Jake: "Four fried chickens, and a coke" Elwood: "And some dry white toast, pleas |
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