pc319
Premium
join:2002-04-24
The Q | reply to btaylor1
Re: years GONE from movie channels' information
Try a hard reboot of the STB's, it always seems to fix the guide information for me because it re-downloads it. |
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btaylor1
Don't Tread On My Avatar
Premium,MVM
join:2002-10-13
Dallas, TX
 ·AT&T Southwest
1 edit | thanks for the suggestion. on a bedroom set top box, i mashed the power button until it power cycled (with multi-colors flashing on unit). after the picture eventually came back, the year information was still "not" there
another friend in dallas, like a poster above from california, has reported the same issue so if there is any harder kind of re-set, i'm not going to bother for now. i'll hope and pray this is just some sort of software glitch and at&t's gurus will get it corrected before it gets too irritating! |
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pc319
Premium
join:2002-04-24
The Q | It doesn't always work with a reset (power cycling the STB), you have to actually unplug it for about 10-15 seconds. |
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mookster
Trogdor
Premium
join:2002-03-10
Bolton, CT
| I'm getting the same issue, no year info for most programming. Tried a power cycle (left it unplugged for a minute last night, when I was having a separate issue), and the year info still wasn't present. I'm guessing it's a temporary glitch related to the Phase 2 rollout, hopefully will be resolved soon! |
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