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Links: ·Forum Troubleshooting Guidelines ·Helpful Cogeco Information ·Official Cogeco Speedtest
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Dingaan

join:2002-02-19
Bath, ON
Reviews:
·Cogeco Cable

[Eastern Ontario] Mail Server down?

I have not been able to send or access email since about 11:30am today. It is now 1:10.

Web is still working.

Anyone else have this problem? Is there a network status report anywhere on-line - I could call but tried here first to see if anything was posted

drawmada

join:2008-05-07
Salaberry-De-Valleyfield, QC

I am in Western Quebec and same here pop server and smtp refuses to work

At least webmail works!

Cheers


jpaik

join:2002-01-09
Oakville, ON

reply to Dingaan
Cogeco Tech support has a recorded message: email servers are down. No mail available.
--
minimum waste, maximum joy



nevertheless
Premium,VIP
join:2002-03-08
Burlington, ON
kudos:3

reply to Dingaan
Fixed.



bg79

@cgocable.net

Your business support staff members need to receive these informational updates as well, and perhaps a lesson in internet.

I called earlier and informed the support woman that we use Exchange here with our business Cogeco package with mail.cogeco.ca as a "smart host" (relayer). She insisted it wasn't working because we're using mail.cogeco.ca and that won't work - despite the fact that we've been using that for years, and it resolves to the same address as smtp.cogeco.ca. She wouldn't listen so I gave up in frustration hoping the problem would sort itself out. It has. Thanks for the update.


JVRudnick

join:2004-01-12
Waterdown, ON

reply to Dingaan
not fixed at all...was up for a bit , but down again right now!!!!!!

thank god for a disposable account tho!

come on C...fix this!

Jim



nevertheless
Premium,VIP
join:2002-03-08
Burlington, ON
kudos:3

reply to bg79

said by bg79 :

Your business support staff members need to receive these informational updates as well, and perhaps a lesson in internet.
I'll have a chat with them.
--
Some people think I'm an idiot. I disagree, but idiocy is subjective--so they may well be right. With this in mind, take everything I post with a grain of salt, eh?


nevertheless
Premium,VIP
join:2002-03-08
Burlington, ON
kudos:3

reply to JVRudnick

said by JVRudnick:

not fixed at all...was up for a bit , but down again right now!!!!!!
It's fixed and hasn't gone back down since I first posted. If your problems continue you need to start troubleshooting as per normal.
--
Some people think I'm an idiot. I disagree, but idiocy is subjective--so they may well be right. With this in mind, take everything I post with a grain of salt, eh?


nevertheless
Premium,VIP
join:2002-03-08
Burlington, ON
kudos:3

said by nevertheless:

said by JVRudnick:

not fixed at all...was up for a bit , but down again right now!!!!!!
It's fixed and hasn't gone back down since I first posted. If your problems continue you need to start troubleshooting as per normal.
Looks like I spoke too soon.

If you're waiting for inbound email there's a little bit of a queue in delivery as a result of this morning's event. It's clearing up now.
--
Some people think I'm an idiot. I disagree, but idiocy is subjective--so they may well be right. With this in mind, take everything I post with a grain of salt, eh?


urbanriot
Premium
join:2004-10-18
Canada
kudos:2

Great, thanks for the updates. I was able to pass this information onto a few clients that were having issues.


JVRudnick

join:2004-01-12
Waterdown, ON

reply to Dingaan
so...any reason given for this outtage?

Jim


WNGFAN 1

join:2003-11-02
Leamington, ON

reply to Dingaan
I am having trouble here in SW Ontario. Was working ok about an hour ago but won't connect to the Cogeco server at the present time.


WNGFAN 1

join:2003-11-02
Leamington, ON

reply to Dingaan
Back up and running. Just a hiccup I guess


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