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en102
Canadian, eh?

join:2001-01-26
Valencia, CA
reply to baineschile

Re: Surprised?

Personally, I'd recommend Sprint for reliability over VZW, if I went by the results.

VZW has typically had reliable connectivity, but is a painful company to deal with on both personal and business level.



jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

said by en102:

Personally, I'd recommend Sprint for reliability over VZW, if I went by the results.

VZW has typically had reliable connectivity, but is a painful company to deal with on both personal and business level.
My personal experience, having Sprint for wireless and Verizon for FiOS, is similar to yours; however, Sprint's customer service gets hammered when based on overall satisfaction scores, and by a significant margin.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA

I haven't used VZW in a long time (due to business/CS issues), and use Sprint for work, AT&T for home.

Here in L.A., they're about the same for coverage/quality of service.
--
Canada = Hollywood North