I am currently with DSLExtreme and would like to move to U-Verse. The problem is my business email server and websites are using the current connection. How does one go about tranfering the service with minimum downtime? According to Att, I would look at a possible downtime of upto 7 days as I first have to cancel DSLExtreme.I cannot belive that.
dslx_gm Premium,VIP join:2002-12-26 Winnetka, CA kudos:15
Hi DP2162 -
It is my understanding that AT&T requires you to disconnect your Internet service with your existing ISP prior to installing new service on the line. This will results in most cases in 7-10 business days of downtime. This is of course an AT&T policy on their product and has nothing to do with DSL Extreme.
We would love to keep you around as a client. Be sure to take a look at our latest packages under the Members section of our site to see if one meets your needs.
reply to DP2162 Hi George, Thanks for your reply. By moving my internet and TV to ATT, I would potentially save about 40 bucks a month. This is a massive saving. However currently it is not practical for me to move if it means me being down for 7- 10 days.I run an IT business and my mail server and my web server can not go down for this length of time.
